How Can We Help?
Urgent
- System Outages
- Critical Security Breaches
- Data Loss
- Severe Performance Issues
- Hardware Failures
Priority
- General Inquiries
- Routine Ticket Requests
- Non-Critical Issues
- Feature Requests
- Follow-Ups on Existing Tickets
Remote
(Work with a Technician)
- 1. Download File Below!
- 2. Open Download
- 3. Call 801-770-4858
- 4. Give Technician 9-Digit Code
- 5. We Will Access Your Computer To Help
How Can We Help?
Urgent
- System Outages
- Critical Security Breaches
- Data Loss
- Severe Performance Issues
- Hardware Failures
Priority
- General Inquiries
- Routine Ticket Requests
- Non-Critical Issues
- Feature Requests
- Follow-Ups on Existing Tickets
Remote
(Work with a Technician)- 1.Download File Below!
- 2.Open Download
- 3.Call 801-770-4858
- 4.Give Technician 9-Digit Code
- 5.We Will Access Your Computer To Help
Remote Support
Get Remote Support
Pick your device and download the secure support tool. Once it's running, we can connect, see your screen, and fix the issue right alongside you.
Client Support
What You Can Call Us About
Not sure if it's worth a call? It probably is. Here are some of the things we're always happy to help with.
Everyday stuff
- Computer running slow, freezing, or just acting weird
- Password resets and login trouble
- Email problems (sending, receiving, or syncing)
- Printer issues (a Solzorro classic)
- Wi-Fi or internet connection dropping
- Software errors or apps that won't open
- Setting up a new computer or workstation
- Access to files, shared folders, or accounts
- Microsoft 365 and Office app hiccups
- Suspicious pop-ups, phishing emails, or anything that feels off
- The classic "something isn't working and I don't know why"
Bigger projects and planning
- Setting up a new office, network, or location move
- Adding or removing an employee (access set up or shut off cleanly)
- Microsoft 365 or Google Workspace migrations and management
- SharePoint setup and admin
- Cloud server and backup questions
- Firewall and network security
- Cybersecurity help (antivirus, threat detection, EDR)
- Compliance questions like HIPAA or NIST
- Data backup and disaster recovery planning
- IT training for your team
- A second opinion on a tech decision before you commit
When in doubt, reach out.
If it touches a screen, a network, or a login, we've got you. No question is too small.