1. Derecho de desistimiento (productos digitales)

The right of withdrawal does not apply to products delivered digitally, such as software activation keys or license codes. The sale is final once payment has been completed and digital delivery has begun.

• The product is a digital license or download
• La entrega comienza inmediatamente después del pago
• You consent to immediate delivery
• You acknowledge loss of withdrawal rights

2. Notas importantes

• Digital license keys cannot be returned once delivered
• Physical products (if offered) cannot be returned if opened
• Please verify compatibility before purchasing

3. Garantía de los productos digitales

We guarantee a functional product when used correctly. If a digital key does not work, we will assist with troubleshooting, replace the key, or issue a refund if replacement is not possible.

4. Cómo solicitar asistencia en garantía

Please contact us via the support portal or email and include:

• Su número de pedido
• Product name and version
• Activation error message or screenshot
• Steps already taken

5. Exclusión del derecho de desistimiento

Digital content delivered immediately after purchase with express consent is excluded from withdrawal rights under applicable law.

6. Derechos legales

Nothing in this policy limits your mandatory consumer rights under applicable laws.

Need help with activation?

If something doesn’t work as expected, contact our support team and we’ll assist you quickly.