This Privacy Policy explains how Snake Bill Limited collects, uses and protects personal data when you use our website, services or invoicing software.
1. Who we are
Snake Bill Limited is the owner and operator of this website and provider of accounting and invoicing services.
Website: https://snakebill.com
Email: info@snakebill.com
For the purposes of applicable data protection law, including UK GDPR and Data Protection Act 2018, Snake Bill Limited acts as the data controller.
2. What data we collect
We may collect and process the following personal data
name
date of birth
job title and profession
email address
telephone number
payment information
financial and accounting data necessary to provide our services
information you provide through forms, communication or enquiries
technical data such as IP address, browser type and usage data
information related to your use of our invoicing software, including account data, invoices, billing records and system activity
3. How we collect your data
We collect personal data when you contact us, request our services, send us documents, make payments or use our website and software.
Some data is collected automatically through cookies and similar technologies.
4. How we use your data
We use your data to provide accounting and tax services, manage our business, respond to enquiries, process payments and improve our services.
We also use data to provide and manage access to our invoicing software and to maintain its functionality, performance and security.
We may process your data to comply with legal obligations, prevent fraud or money laundering and to establish or defend legal claims.
This may include working with authorities such as HM Revenue & Customs where required.
5. Legal basis for processing
We process personal data where it is necessary to perform a contract with you, take steps before entering into a contract, comply with legal obligations or pursue legitimate business interests.
Where required, we rely on your consent, which you can withdraw at any time.
6. Sharing your data
We may share your data with employees, contractors and professional advisors where necessary to deliver our services.
We may also share data with IT providers, hosting providers and cloud service providers that support our systems and invoicing software.
Payment data may be processed by banks and Stripe.
We may share data with authorities where required by law, including HM Revenue & Customs, regulators and law enforcement bodies.
7. International transfers
Some service providers may process data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place to protect your data.
8. Data retention
We retain personal data only as long as necessary to provide our services and meet legal and regulatory obligations.
Accounting and financial records may be retained for up to six years, or longer where required by law or necessary for legal purposes.
9. Data security
We use appropriate technical and organisational measures to protect your data, including secure systems, controlled access and encrypted services.
While no system is completely secure, we take reasonable steps to protect your information.
10. Cookies
We use cookies to ensure the website functions properly, improve performance and understand how the website is used.
Where required, we will ask for your consent before using non essential cookies. You can manage your preferences through your browser settings and cookie banner.
11. Marketing
We may contact you with information about our services where permitted by law or where you have given consent.
You can opt out at any time by contacting info@snakebill.com.
12. Your rights
You have the right to access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing and request transfer of your data where applicable.
You may also withdraw consent where processing is based on consent.
If you are not satisfied with how your data is handled, you can lodge a complaint with the Information Commissioner’s Office.
13. Use of software
We provide invoicing and business management software as part of our services.
When using the software, you may store or process data relating to your business, clients or transactions.
We process this data only to operate and maintain the system in accordance with your instructions and applicable law.
You are responsible for ensuring that you have the legal right to input and use any data within the system.
14. Third party links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
15. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
16. Contact
Snake Bill Limited
info@snakebill.com
