RESPONSE™
We respond faster than anyone. From electrical to mechanical, Smith & Long offers a wide range of technical services using the brightest people in the industry; always giving you the best value for quality projects. Smith and long is RESPONSE™, 100% of our service calls are responded to in under an hour, 24 hours a day 365 days a year. Equally important, are the excellent relationships that have been built with our suppliers, allowing us to offer 24-hour access to parts and materials.
RESPONSE™
At Smith and Long, we understand that when emergencies strike, every second counts. That’s why our RESPONSE™ commitment is at the core of everything we do. Whether it’s a power outage, flood, critical equipment failure, or extreme weather event, you can count on us to respond faster than anyone else in the industry.
Always on Standby
With over 232 fully equipped company vehicles across Southwestern Ontario, we’re ready to tackle any situation, any time of day or night. Our technical team, composed of the brightest minds in the industry, is just a phone call away — 24 hours a day, 365 days a year. We’re proud to say that 100% of our service calls are responded to in under an hour, ensuring that your facility returns to normal operations as quickly as possible.
24/7 Access to Parts and Expertise
Our commitment to speed and reliability is backed by our strong relationships with suppliers, granting us 24-hour access to essential parts and materials. This means we’re fully equipped to address any issue, no matter how complex, without delay.
Say Hi
24/7/365 ONLINE
1-800-346-6566
More Than Just a Quick Fix
At Smith and Long, we don’t see our emergency services as a “one-off performance.” Our goal is to impress you with our personal, responsive service throughout every interaction. We aim to be your trusted partner for ongoing service, maintenance, and installations — building a relationship that lasts for many years to come.
Emergency Service Contact
Toll Free: 24 Hour Emergency Call Centre
1-800-346-6566 – Press 5
Say Hi
24/7/365 ONLINE
1-800-346-6566
Services
- Proactive Maintenance
- New Construction
- Generator Install/Maintenance
- UPS Install/Maintenance
- Life Safety Systems
- Battery Installations
- Design/Build (Electrical and HVAC)
- Fiber Optics Computerized
- Lighting Systems
- Electrical and HVAC Modification and
- Upgrade
- Engineering Services
- Testing and Commissioning
- High Voltage
- Data and Voice Cabling
- Building Automation Systems
- Energy Management
- 24 Hour Emergency Service
- Single-Line Drawings
- Diesel Testing
- Fire Alarm and Security Systems
- Lighting Retrofits
- Arc Flash Studies
- Programmable Logic Controllers
- Solar Projects
- HVAC Service
- Custom Bus Fabrication
Industry Involvement
- Construction Safety Association of Ontario (C.S.A.O)
- Building Industry Consulting Service International (B.I.C.S.I.)
- Electrical Construction Association of Ontario (E.C.A.O.)
- Ontario Refrigeration & Air Conditioning Contractors Association (O.R.A.C.)
- Electrical Construction Association of Toronto (E.C.A.T.)
- National Electrical Construction Association (N.E.C.A.)
- Toronto Construction Association (T.C.A)
- Building Owners and Managers Association (BOMA)
