24/7 AI-FIRST RECEPTIONISTS

Lead screening services with client intake

68% of leads consult with a business they don't hire. Stop wasting time with unqualified leads. The AI Receptionist from Smith.ai captures, qualifies, and intakes new leads for you on the first call — using your custom criteria and AI-powered screening with human support for complex situations.

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Pre-qualified leads only

Our AI-first answering service asks for context — not just a name and phone number. With custom AI prompts tailored to your business, we'll only pass on leads who are a fit based on your specific criteria.

Less back-and-forth, less wasted time

You don't need a list of unfiltered leads to call or email at the end of the day. Our AI Receptionist vets customers up front with human support for escalation when needed, saving you time and energy.

68% of leads consulted with a business they didn’t hire — taking up valuable time and resources on unqualified leads.

Increase revenue with ideal clients

Accelerate growth and efficiency when you only take on qualified customers. Spend your time on customers who make your business money with swift AI call processing that captures every opportunity.

AI-first new customer intake

Know more about your leads faster when our AI Receptionist gathers custom or business-specific information with flexible instructions tailored to your needs. We'll get case numbers, traffic ticket numbers, property addresses for real-estate deals, and more. Human agents seamlessly take over for complex intake requiring sensitive information handling or payment processing.

Complete Human Coverage When You Need It

Prefer 100% live agents? We've got you covered.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide:

Dedicated human agents trained specifically on your business and industry.
True 24/7 coverage with live professionals, never voicemail or automated systems.
Complete call handling including complex scheduling, detailed note-taking, and sensitive conversations.
Seamless CRM integration with the same advanced features as our AI plans.
Custom call instructions tailored to your exact preferences and procedures.
Professional representation that sounds like an extension of your in-house team.

Get to know your leads ahead of time with call intelligence

Leverage real-time historical call data in the online dashboard to forecast growth and costs and make better business decisions. Access everything that happened on a call, including AI-generated summaries, agent notes, and metadata such as actions completed, caller disposition, priority, relevance, call recordings, and more.

Smith.ai is trusted by 5,000+ businesses

4.8 stars

4.9 stars

4.8 stars

4.7 stars

“Smith.ai is a plug-and-play intake process and a built-in sales machine.”

Gyi Tsakalakis

AttorneySync

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Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.