Testimonials
What Our Clients Say
“As a team leader, I very much value the insight of these SMART Conversations® modules. I’ve taken them twice, and both times there were points where I’ve paused and thought: ‘Ooh! Have I done that? or ‘Maybe I should try this approach.’ This training has been invaluable.”
Dr. Paula Sturdevant Rees
Assistant Dean, Diversity, Equity & Inclusion, College of Engineering, University of Massachusetts Amherst
5.0
5.0
“Your organization’s success depends on effective teamwork, mutual respect and the ability to resolve conflict. There is a solution, a fantastic solution. I know because I twice participated in a learning program that shaped how I interact with co-workers, clients, family and friends. In fact, more than 20,000 people have participated in SMART Conversations® learning programs. You will be glad you did too”
Doug Reed
CEO, Meridian Associates
5.0
I can't thank you enough for the powerful and informative coaching sessions over the past 6 months! Each one was packed with insights that have truly expanded my perspective and skills as a leader. Going in, I never imagined the experience would be so enjoyable, but your guidance made every session engaging and impactful. I felt heard and understood. I feel more equipped and motivated to apply what I’ve learned. I’m confident this is just the beginning of my professional growth and development journey. Thank you again for everything!
Edith Stachura
Manager Processing MTF Biologics
5.0
The past six months of coaching have been a pivotal experience for my career. I came into this hoping for a few management tips, but I walked away with a completely revitalized approach to leadership. Your ability to balance deep strategic insights with practical, actionable advice made every session incredibly valuable. I felt consistently supported and understood, which made the difficult work of self-reflection much easier. I am now far better equipped to lead my team effectively and handle complex challenges with confidence. Thank you for setting me on this new trajectory.
Brian Greco
Associate Manager MTF Biologics
5.0
"We have been working with SMART Conversations® (SC) for about 5 years now and, during that time, we have found their SC learning programs to be very popular amongst our staff.
We are currently going through a growth phase and getting everyone on the same page with our Core Values (CV) is important to us. ... Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV). The program centers on socializing and embedding our CV into our staff’s day-to-day work and it has shown great results here.
Qualitatively, we knew people loved the LOCV course and felt they could apply it to their jobs immediately.
But what was most gratifying is the results of our recent employee engagement survey, which was up significantly from last year, despite a very challenging year brought on by the COVID pandemic. We are in the midst of an enterprise-wide approach, and we couldn’t be happier with the results."
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We are currently going through a growth phase and getting everyone on the same page with our Core Values (CV) is important to us. ... Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV). The program centers on socializing and embedding our CV into our staff’s day-to-day work and it has shown great results here.
Qualitatively, we knew people loved the LOCV course and felt they could apply it to their jobs immediately.
But what was most gratifying is the results of our recent employee engagement survey, which was up significantly from last year, despite a very challenging year brought on by the COVID pandemic. We are in the midst of an enterprise-wide approach, and we couldn’t be happier with the results."
Steven Snyder
VP of Human Resources, East Boston Neighborhood Health Center
5.0
“SMART Conversations® has played a significant role in the increased collaboration between regions and offices this year. This collaboration has had a major positive impact on increasing profits, as we more effectively bring resources to projects from across the country (USA), and we more effectively assemble the best internal teams…”
Robert Gabel
CFO (former), Geotechnical Consultants, Inc.
5.0
“In my career, I have managed several corporate Project Management Offices (PMOs) and SMART Conversations® is another great tool in a project manager’s (PM) toolbox. PMs are responsible for managing teams, facilitating buy-in, driving results, removing obstacles, and motivating team members. SMART Conversations® provides the perfect compliment to project management and aides in building high-performing, collaborative teams. I believe in the five principles and four core conditions of SMART Conversations® ...
so much so that I have been certified as a SMART Conversations® facilitator and integrated the tools and techniques into my personal and professional ‘tool box’.”
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Jill D’Arbeloff
President, Strategic Planning Healthcare Consultant
5.0
“I highly recommend enrolling in this meaningful program. We received a MA Express Grant to assist with the SMART Conversations® training. The preparatory exercises and program actively engaged everyone at our company. Many people emphasized the value of discussing important topics in small focus groups with their colleagues, and the insight that resulted. Our staff provided an overwhelming positive rating of 94% good to excellent for the program. ”
George G. Preble, PE, LSP
President, Beals + Thomas
What Our Clients Say
5.0
I highly recommend enrolling in this meaningful program. We received a MA Express Grant to assist with the SMART Conversations® training. The preparatory exercises and program actively engaged everyone at our company. Many people emphasized the value of discussing important topics in small focus groups with their colleagues, and the insight that resulted. Our staff provided an overwhelming positive rating of 94% good to excellent for the program.
George G. Preble
PE, LSP, President, Beals + Thomas
5.0
In my career, I have managed several corporate Project Management Offices (PMOs) and SMART Conversations® is another great tool in a project manager’s (PM) toolbox. PMs are responsible for managing teams, facilitating buy-in, driving results, removing obstacles, and motivating team members. SMART Conversations® provides the perfect complement to project management and aids in building high-performing, collaborative teams. I believe in the five principles and four core conditions of SMART Conversations® so much so that I have been certified as a SMART Conversations® facilitator and integrated the tools and techniques into my personal and professional ‘tool box’.
Jill D’Arbeloff
President, Strategic Planning Healthcare Consultant
5.0
Your organization’s success depends on effective teamwork, mutual respect and the ability to resolve conflict. There is a solution, a fantastic solution. I know because I twice participated in a learning program that shaped how I interact with co-workers, clients, family and friends. In fact, more than 30,000 people have participated in SMART Conversations® learning programs. You will be glad you did too.
Doug Reed
CEO, Meridian Associates
5.0
“As a team leader, I very much value the insight of these SMART Conversations® modules. I’ve taken them twice, and both times there were points where I’ve paused and thought “Ooh! Have I done that?” Or “ “Maybe I should try this approach…” This training has been invaluable.”
Dr. Paula Sturdevant Rees
Assistant Dean, Diversity, Equity & Inclusion, College of Engineering, University of Massachusetts Amherst
5.0
We have been working with SMART Conversations® (SC) for about 5 years now and, during that time, we have found their SC learning programs to be very popular amongst our staff. We are currently going through a growth phase and getting everyone on the same page with our Core Values (CV) is important to us.
Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV)”. The program centers on socializing and embedding our CV into our staff’s day-to-day work, and it has shown great results here.
Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV)”. The program centers on socializing and embedding our CV into our staff’s day-to-day work, and it has shown great results here.
But what was most gratifying is the results of our recent employee engagement survey, which was up significantly from last year, despite a very challenging year brought on by the COVID pandemic. We are in the midst of an enterprise-wide approach, and we couldn’t be happier with the results.
Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV)”. The program centers on socializing and embedding our CV into our staff’s day-to-day work, and it has shown great results here.
Paul and Michele incorporated our core values into their SC culture-shaping learning program creating a great program called “Living Our Core Values (LOCV)”. The program centers on socializing and embedding our CV into our staff’s day-to-day work, and it has shown great results here.
But what was most gratifying is the results of our recent employee engagement survey, which was up significantly from last year, despite a very challenging year brought on by the COVID pandemic. We are in the midst of an enterprise-wide approach, and we couldn’t be happier with the results.
Steven Snyder
VP of Human Resources, East Boston Neighborhood Health Center