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Forward Deployed Engineering

AI That Works in Your Workflows. Not Just in Your Contract.

Most AI implementations fail — not because the technology doesn’t work, but because no one is responsible for making it work inside your specific workflows. Skypoint’s Forward Deployed Engineers embed directly with your team: building, configuring, and iterating in your environment until AI agents are doing real operational work. Not demos. Not handoffs. Production.

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Trusted by 1100+ healthcare and senior living locations

New Perspective
Bickford Senior Living customer story
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The Reason AI Fails in Healthcare Isn't the Model.
It's the Gap Between Deployment and Adoption.

Forward Deployed Engineering was built for institutions where AI has to adapt to the organization — not the other way around. Skypoint FDEs aren’t consultants who spec and leave, and they aren’t a support queue you file tickets with. They are product engineers operating inside your environment: configuring AI agents to your workflows, connecting to your systems, and delivering measurable output on a bi-weekly sprint cadence — from day one through steady-state operations.

Engineers Inside Your Environment, Not Outside Your Ticket Queue

Your FDE works inside your EHR integrations, your billing systems, and your operational workflows — not in a sandbox. They know your clinical team’s pain points by name because they’re in the room when it happens. New AI capabilities ship in weeks, not quarters.

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Bi-Weekly Sprints. Continuous Value. No Big-Bang Go-Live.

Every two weeks, you see measurable output — prior auth automation refined, census reporting reconfigured, staffing alerts tuned to your thresholds. The sprint cadence is the accountability structure. It’s how you know you’re getting what you paid for.

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Regulations Change. Payer Rules Change. Your AI Agents Keep Up.

In healthcare, a workflow that worked last quarter may be non-compliant next quarter. FDEs continuously update your AI agents as CMS rules shift, payer requirements change, and your organization grows — without a re-implementation project every time.

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Deep Workflow Integration That Becomes a Competitive Advantage

The longer an FDE works inside your organization, the more precisely your AI agents reflect how your teams actually operate. That institutional knowledge — encoded into workflows, automations, and agent behaviors — is a durable operational advantage. It’s not just a service relationship. It’s a moat.

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Operating Inside 250+ Healthcare Systems — Not Around Them

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FHIR
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Proven Outcomes
Real Customers

AI has enabled Livmor to level the playing field by digesting millions of data points and structuring them in record time. The Skypoint AI Platform has proven invaluable for solving these data challenges. Without the Skypoint AIP, Livmor would not exist.
David Kohel, CEO of Livmor
David KohelCEO of Livmor
We struggled with billing reconciliation for 10 years. Other partners couldn't solve it. With Skypoint AI, a process that used to involve more than a hundred people is now done by one person.
Andrew Rayhons, VP of Technology, Bickford Senior Living
Andrew RayhonsVice President of Technology, Bickford
I interviewed other companies and went through our own RFP process. What tipped the scale for me was that 1) Skypoint could improve on the analytics we had, and 2) Skypoint takes advantage of generative AI capabilities. We ended up choosing Skypoint, and I’m glad I did. It’s working out well.
Mike Billings
Mike BillingsPresident of Infinity Rehab
With Skypoint AI, our business partners who have been involved are ecstatic about what’s available now, compared to what they couldn’t do before. It’s a success story that we can build on as we grow and expand into other areas.
Wayne Haddad
Wayne HaddadCIO, Central City Concern
Skypoint’s AI Platform has made a tremendous difference in our business and positioned us in a way that has surprised many in our business. If we look at where we were seven months ago and where we are now, our business will tell you it’s night and day.
Phil Kelly, CTO, Harvard Medtech
Phil KellyChief Technology Officer, Harvard Medtech
Skypoint AI made us a different company. We use sophisticated metrics now, proactively managing care hours and boosting staff satisfaction. I don’t even want to guess how much time we’ve saved, an hour a day of pulling reports, times 50 employees - it’s been a crazy value-add.
Michael Schefter
Michael SchefterChief Financial Officer of Cascadia Senior Living

Customer Stories

See what happens when AI gets operationalized — not just deployed.

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Advancing Rehabilitation Practice with Automated Dashboards

Infinity Rehab is a leading rehabilitation provider committed to delivering high-quality, patient-centered care, grounded in an evidence-based approach.

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Livmor Medicare enrollment customer story

Simplifying Medicare Enrollment With the Skypoint AI Platform

Livmor’s purpose is to help Seniors worry less and live more by simplifying their ability to find complete and accurate Medicare information. In conjunction with Skypoint’s AI Platform, we have been able to structure the unstructured and create tools to match Seniors with the best Medicare plan for their specific needs.

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Bickford Senior Living customer story

Capturing New Revenue by Connecting Siloed Data

  • $1M in Net New Revenue Per Year
  • 20x ROI Before Considering Time & Effort Saved
  • 99% Reduction in Workload — One Person Reconciles Billing vs Hundreds Before
Bickford Senior Living customer story
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Ready to Have Engineers in the Room?

Tell us about your operations. We’ll show you exactly how an FDE engagement would be scoped, what the sprint cadence looks like, and what outcomes you can expect in 90 days.

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