Privacy Policy
This Privacy Policy (“Policy”) describes how Scoreholio Inc. and its subsidiaries, divisions, and affiliates (“Scoreholio”) collect, use, communicate, disclose, and otherwise manage the personal information you entrust to us by engaging our services on the website, social media, email exchanges, mobile apps, store purchases, and other online services on which this Policy is posted (collectively the “Site”).
This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version shall control.
01 — Collection of Personal Information
Information You Provide to Us
Scoreholio will collect personal data from you directly when you interact with our Site, contact us, use our services, create an account, subscribe, share product reviews, sign up to receive offers or emails from us, or purchase our products.
Information We Obtain Indirectly
We may receive personal data about you from our third-party affiliates or partners and from marketing companies that provide us with such information as part of their relationship with us. We may combine this with data we have already collected about you, including contact details and previous purchase history or interests.
Information Collected Automatically
When you use our Site we collect certain information about you automatically through our use of cookies, log files, web beacons, and similar technologies.
02 — Categories & Purpose for Collection
Scoreholio collects the following categories of personal information:
- Contact information including your name, email address, street address, city, state, and zip code
- Authentication information, including the username and password used to register an account
- Financial information for payment processing purposes
- Comments, reviews, and suggestions
- Personal characteristics including age, date of birth, gender, marital status, and nationality
- Personal preferences including product preferences, online preferences, and interests
- Online behavior information including online activity, preferences, and time spent viewing features
- IP address or mobile network information
Scoreholio only collects and processes the minimum amount of personal information necessary to fulfill our processing activities, including conducting our business, customer communications and support, user verification, payment processing, shipping, quality management, Site maintenance, fraud screening, and compliance with legal requirements.
Where applicable, if Scoreholio intends to further process your personal information for a purpose other than that for which it was initially collected, we will provide relevant notice and, to the extent required by applicable law, obtain your consent.
03 — Disclosure of Personal Information
Our Commitment: Scoreholio does not trade, rent, or sell your personal information to third parties.
We may share or disclose your personal information only for the following limited purposes:
Third Parties Providing Services on Our Behalf
We may share information with Service Providers who perform services and functions on our behalf to support our interactions with you, including technical operations, analytics, order processing, payment processing, and customer service. We also share non-identifying information such as aggregate statistics with third parties.
For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information here. We also use Google Analytics — you can read more about Google’s practices here. You can opt out of Google Analytics here.
Your Consent
In connection with your use of the Site, you may be asked to opt-in to share your information with a third party, including social networking sites such as Facebook, Instagram, or Twitter. If you agree, your information will be subject to that third party’s privacy policy and business practices.
Legal Disclosure
We may transfer and disclose information to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities; to verify or enforce our terms; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors, or the public.
04 — Behavioral Advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about targeted advertising, visit the NAI educational page.
You can opt out of targeted advertising using the links below:
You can also opt out through the Digital Advertising Alliance opt-out portal.
06 — Special Notice to California Residents
In compliance with California law, we provide California residents with certain information and access upon request (“Consumer Request”). Contact us at the email address below to submit a request.
You must provide enough information to identify you and sufficient specificity on the requested data. We will only use the information received to respond to your request and cannot disclose information if we cannot verify your identity.
- Request to Access. You may request a copy of or access to the personal information Scoreholio has collected about you.
- Request to Know. You may request information about our data collection practices, including categories of personal information collected, data sources, business purposes, third parties with whom we share data, and the specific pieces of information we hold about you.
- Request to Delete. You may request deletion of your personal information. We will comply, subject to exceptions (e.g., completing a transaction, detecting security incidents, complying with legal obligations, or other lawful uses as described in applicable law).
Non-Discrimination: Scoreholio may not and will not treat you differently because of your Consumer Request activity. We will not deny goods or services, charge different rates, or provide different quality based on your exercise of these rights, except where the difference is reasonably related to the value of your data.
07 — Special Notice to Nevada Residents
Scoreholio does not sell, rent, or lease your personally identifiable information to third parties. However, if you are a Nevada resident and would like to submit a request not to sell your personally identifiable information, you may do so by emailing us at the address below.
08 — International Users & Global Privacy
Scoreholio is a global app headquartered in the United States. By using our Site or app, you acknowledge that your personal information may be transferred to and processed in the United States and other countries with different data protection laws.
- EEA, UK & Switzerland: We process your personal data in accordance with GDPR or equivalent law. You have rights to access, correct, delete, restrict, or object to processing, as well as the right to data portability.
- Canada & Australia: We comply with applicable privacy legislation to the extent required.
- Brazil: Users have rights under the Lei Geral de Proteção de Dados (LGPD).
- Other jurisdictions: We honor additional rights under local law to the extent required.
For questions about our international data practices or to submit a privacy request, contact us at privacy@scoreholio.com.
09 — Linked Sites
The Site may contain links to third-party websites (“Linked Sites”). This Policy does not apply to Linked Sites. We are not responsible for the content, accuracy, opinions, privacy practices, or security standards of any Linked Site. By clicking a link to a Linked Site, you have left our Site and this Policy is no longer in effect.
10 — User Content
Some features allow you to provide content such as written comments or reviews to be published in public areas of the Site (“User Content”). If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract location data from images. Information shared in public areas may be viewed by any user of the Site. We cannot control the actions of other users with whom you share your content.
11 — Chat & Group Discussion Feature
- Age Requirement. You must be at least 13 years of age to use the Chat and Group Discussion feature. If we become aware that a user under 13 has used this feature, we will take appropriate action including account deletion.
- AI-Powered Moderation. Scoreholio uses automated AI moderation tools to help monitor content for violations of our Terms of Service and Community Guidelines. We cannot guarantee all content will be reviewed or that all violations will be detected.
- Account Suspension and Deletion. Scoreholio reserves the right to warn, suspend, restrict, or permanently delete any user account found to be in violation of our Terms of Service or Community Guidelines, including harassment, abuse, spam, or illegal activity. Violating content may be removed without notice.
- Data Collected in Chat. Messages and content posted in chat are stored on our servers and subject to this Privacy Policy. Do not share sensitive personal information such as financial details, passwords, or government ID numbers in chat.
12 — Opting Out of Emails
When you register, subscribe, or communicate with us through our Site, you may opt out of receiving future direct marketing communications by indicating your preference at that time. You may also have your name removed from our email list at any time by emailing us at privacy@scoreholio.com.
13 — Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Use of information we collect is subject to the Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Site or sending you an email. A user is bound by any changes to our Policy when they use the Site after such changes are posted.
14 — Minors
The Site is not intended for individuals under the age of 18. Scoreholio will never knowingly request or collect personal information from any child. If you are under eighteen, please do not provide your information on our Site. Upon notification that a child has provided us with personally identifiable information, we will delete that information from our records.
The Chat and Group Discussion feature requires users to be at least 13 years of age. The broader Site and app are not intended for individuals under 18. See the “Chat and Group Discussion Feature” section above for additional details.
If you believe we might have any information from a child, please contact us at privacy@scoreholio.com.
15 — Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request or complaint, please contact us:
Scoreholio Inc.
privacy@scoreholio.com