Always On. Always Within Reach.
Regardless of the distance between you and your IT equipment, our professional technicians are just steps away
Regardless of the distance between you and your IT equipment, our professional technicians are just steps away
Some data center tasks can’t wait. Our industry-leading Remote Hands team is available 24/7 to respond quickly and efficiently to whatever your operation requires.
Start Using Remote Hands
Submitting a remote hands ticket through our user portal is quick and easy. Our technicians will handle your request promptly and with care, keeping you informed along the way.
Maintenance & Repairs
Whether your infrastructure needs routine maintenance or a time-sensitive repair, our is expert technicians are there to help. We provide a range of services, including:
- Loopback testing
- Device resets
- Storage media swaps
- Hardware and software troubleshooting
- Equipment replacement
- Circuit migrations
Cabling & Rack Audits
Keeping your infrastructure organized, orderly and thoroughly tested can be difficult if you don't have someone on-site. That's where our Remote Hands team members step in. We provide:
- Cable testing
- Patch cable installation
- Patch cable tracing
- Deployment audits
- Space & equipment photographing
- Device labeling
Other Services & Benefits
Your deployment is a major investment. Our operations teams and Remote Hands teams help you protect that investment and have full transparency into the health of your hardware. Some of the ways we do that include:
- Short- and long-term material storage
- Receiving services and escorted access for vendors and consultants
- Services performed to EIA/TIA standards
- Prompt updates until your issue is resolved
- Flexible terms, including hourly rates and monthly plans
See what our Remote Hands can do for you.
Sabey's Remote Hands Team
Where Remote Feels Right Next Door
Our Remote Hands team eliminates the need to keep your own staff on-site around the clock. Whether you rely on us for overnight coverage or full 24x7 support, you can be confident that we’ll deliver the highest quality service every time.
Get Started
Talk to a specialist
Our data center specialists can answer any questions you may have regarding carriers, networks, cloud on-ramps, compliance, security, equipment, cost, sustainability, efficiency and much more. Connect with us to get your questions answered or to schedule a tour of one of our facilities.
You can also reach us by calling us at 1-844-732-7621.