Reading, PA – [5/24/2025] Lever360, the newly unified force behind iRestore and the Restoration Technical Institute (RTI), in strategic collaboration with Speechcraft, LLC, is proud to announce the release of […]

Maximize Training Impact with Strategic Development for Long-Term Success By Lisa Lavender M.T.R., M.F.S.R., M.W.R. October 11, 2024 In today’s fast-paced restoration industry, where change is constant, the need for effective […]

By Lisa Lavender M.T.R., M.F.S.R., M.W.R., Jacob Avila M.B.A., D.P.P.D. September 30, 2024 For years, there has been much discussion about our profession and industry gaining the recognition and elevation it deserves. […]

Enhance team communication and success with these 5 steps for smoother interactions. Learn the importance of active listening, from customer service to internal relationships. Improve communication skills, reduce mistakes, and strengthen your organization’s culture.

The 2023 Annual Owners and Managers Retreat is not just an event; it’s an opportunity to transform your approach to business operations. Join us in this journey, and together, let’s reach new heights.

The warehouse is a frustration for many with a vision of a clean and organized operation and production facility. Turning this dream into reality requires a deliberate action plan, a deadline, and buy-in from your employees.

14 IICRC CEC Elevate Your Leadership: What to Expect at the 2023 Owner’s and Manager’s Retreat! Get ready for an immersive two-day event that promises to supercharge your leadership skills, inspire […]

For contractors who are interested OR are already delivering insurance-related restoration and reconstruction services, this webinar will give you insights and understanding into how a contractor fits into the property insurance claims process. The ability to consider different perspectives on the process that may help you develop your approaches. In addition, you will have the opportunity to learn more about and apply to become a HOMEE Pro.

By Lisa Lavender M.T.R., M.F.S.R., M.W.R. Photo credit: Poike / iStock / Getty Images Plus via Getty Images August 7, 2023 I lost my dad unexpectedly in June 2023. He was an amazing dad, […]

Phoenix Restoration Equipment, a top provider of water damage restoration equipment, has announced an integration with iRestore.

Originally Published at R&R Magazine August 4, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. You’ve heard and can relate to the saying from Gustave Flaubert, “The devil is in the detail.” It refers […]

Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad […]

Lisa Lavender, M.T.R., M.F.S.R., M.W.R. “To the man who only has a hammer, everything he encounters begins to look like a nail.” –Abraham Maslow As trainers, this quote is very powerful […]

When an employee asks for a raise, focus on the concept of value. Companies that focus on value rather than raises allow both sides to benefit. Read More!

Containment is designed to stop, slow, or control the exchange of one or more contaminants from one spatial environment to another. Read More!

Lisa Lavender, COO reviews the responsibilities learners have of knowing your Federal, State, Local and industry specific guidelines before beginning any job.