NCW Program Coordinator

Roads To
Independence

3355 Washington
Blvd. Ogden, UT 84401

801-612-3215 –
801-612-3732(fax)

Employment@roadstoind.org

 

Position Title: NCW Program Coordinator (Nursing Home
Transition, Case Manager-Supervisor for Roads To Independence (RTI) New Choice
Waiver program)

 

Short Description: As the NCW Program Coordinator at
RTI, you’ll play a key role in supervising 3 to 5 case managers that transitioning
individuals with disabilities out of nursing homes and supporting them in
setting and achieving their independent living goals and maintaining their
independence in the community.

 

Agency Description: Roads To Independence (RTI) is a non-profit,
grassroots, advocacy organization by and for people with disabilities. RTI
is an active agency looking to assist individuals with disabilities live as
independently in the community as possible. Core services include but are
not limited to Advocacy, Information and Referral, Life Skills Training, Peer
Support, Recreation, Assistive Technology and Nursing Home Transition and
Diversion. We primarily cover Davis, Morgan, and Weber Counties but serve
people in Salt Lake and Box Elder counties on the New Choices waiver as well.
The New Choices waiver is a Medicaid program that assists individuals to live
independently in the community rather than in a nursing home.  

Status: Full Time

Minimum qualifications require applicant to be a licensed
Social Worker (SSW, CSW, LCSW, BSWA, or CSWI) or Register Nurse. People with
disabilities are encouraged to apply.

 

Salary: Based on
experience (Range 32 to 36 an hour/ $66,560 to $74,880), based on experience
with 8% Retirement Benefits, Health Insurance, Dental, Health Savings Account,
Paid Vacation and Sick leave, and other benefits. People with disabilities
encouraged to apply.

 

Reports to: Day
to Day direction by Program Manager and Executive Director. Working in
collaboration with our Registered Nurse, Independent Living Specialists and
other staff.

Closing Date: Position
remains open until filled by qualified applicant.

To Apply: Email resume
and cover
letter to Employment@roadstoind.org (Please
reference “NCW Program Coordinator”
in the subject line of your email). In your cover letter please, what interests
you in the position and share with us your experience and expertise.

Roads To Independence

Attn: Andy Curry, Executive Director

3355 Washington Blvd. Ogden, UT 84401

 

The NCW Program Coordinator oversees Roads To Independence’s New Choices
Waiver (NCW) program and assists people with disabilities in transitioning out
of nursing homes or other institutional settings and back into the community
and their own homes. Individuals served are often newly injured or have
age-related disabilities and require coordinated attendant services and
supports to achieve successful community living.

This position provides program coordination, staff supervision, compliance
oversight, and direct services to a limited caseload of consumers. The
Coordinator develops and oversees individualized plans of care and Independent
Living Plans (ILPs) and coordinates services such as attendant services,
nursing, skills training, emergency backup planning, benefits management,
assistive technology, self-advocacy, housing, and other NCW services and
supports.

The NCW Program Coordinator ensures services align with the Independent
Living philosophy while meeting required state documentation, reporting, and
audit standards.

Essential Duties and Responsibilities

Program Coordination & Compliance

1. Oversee
   day-to-day operations of RTI’s NCW program to ensure compliance with
   state, federal, and contractual requirements.
2. Ensure
   accurate and timely submission of all required NCW reports, audits, case
   documentation, billing support documentation, and data requests.
3. Serve
   as the primary point of contact for NCW-related coordination with state
   partners, nursing facilities, and community providers.
4. Monitor
   program performance, service utilization, and outcomes using spreadsheets,
   tracking tools, and reports (Excel proficiency required).
5. Prepare
   for and participate in audits, quality assurance reviews, and corrective
   action planning as needed.

Supervision & Leadership

6. Supervise,
   support, and evaluate NCW Transition Coordinators/Case Managers (3–4
   staff).
7. Provide
   coaching, training, and technical assistance related to documentation
   standards, care planning, Independent Living philosophy, and compliance.
8. Support
   HR-related functions including onboarding, performance reviews, corrective
   action, and professional development in coordination with leadership.
9. Promote
   accountability, teamwork, and a consumer-centered service culture.

Direct Services (Limited Caseload)

10. Maintain
    a caseload of approximately 8–10 NCW consumers.
11. Develop
    individualized Independent Living Plans (ILPs) and care plans, including
    goals, timelines, and services to be provided.
12. Assist
    consumers with successful transitions from nursing homes or institutions
    into the community.
13. Coordinate
    services such as attendant services, nursing, skills training, emergency
    backup plans, benefits management, assistive technology, housing, and
    self-advocacy.
14. Identify
    and address barriers to community integration and independence.

Advocacy & Community Engagement

15. Advocate
    for issues that promote independence and full inclusion of people with
    disabilities.
16. Provide
    or coordinate independent living skills training.
17. Disseminate
    information and conduct presentations in nursing homes and community
    settings.
18. Develop
    and maintain public-private partnerships to support successful
    transitions.
19. Develop
    and implement outreach and marketing strategies to increase awareness of
    programs and services.

General Duties

20. Attend
    designated meetings, trainings, and general center meetings.
21. Travel
    regularly throughout the service area to meet with consumers and partners.
22. Perform
    other duties as assigned.

Qualifications

Required

• Licensed
  Social Worker (SSW, CSW, LCSW, BSWA, or CSWI).
• Supervisory
  or leadership experience, including staff oversight and performance
  management.
• Strong
  organizational and time-management skills with the ability to prioritize
  multiple responsibilities.
• Demonstrated
  experience with documentation, reporting, and audit compliance.
• Proficiency
  in Microsoft Excel and other data-tracking tools.
• Excellent
  written and verbal communication skills.
• Ability
  to work independently and exercise sound judgment.
• Reliable
  transportation and ability to travel within a multi-county service area.
• Successful
  completion of a Criminal Background Check.

Preferred

• Experience
  working with individuals with disabilities.
• Knowledge
  of Independent Living philosophy and consumer-controlled services.
• Familiarity
  with nursing home transition programs or HCBS waivers.
• Knowledge
  of medical terminology and its impact on independent living.
• Bilingual
  abilities (ASL or Spanish primarily).
• Personal
  experience with disability.

Working Conditions: Work schedule requires flexibility and is dependent upon
program needs.  Work is typically performed in an office environmentally
controlled setting.  The position requires traveling out of area and
working flexible hours, occasionally including weekends and evenings. Roads
To Independence is an affirmative action/equal opportunity employer and is
committed to increasing the diversity of its workforce and sustaining a work
environment that is inclusive. Women, minorities, veterans and people with
disabilities are encouraged to apply.  Reasonable accommodations will be
made for employees with disabilities.