Frequently Asked Questions

Online Ordering

You can place an online order via our website by selecting your preferred location under the “Order Online” section of our home page or left menu bar. Please note your estimated pick up time and location. 

Catering

We have an extensive catering menu, available for pick-up or delivery! The best way to order catering, platters, and holiday specials is via our website with 48 hours notice at rosenbergsbagels.com/catering.

Jobs

We are always hiring! You can view open positions within our companyand apply online at bit.ly/btrgcareers.

Wait Times

We cook everything fresh and made-to-order, which can take some time given the volume of demand, especially on the weekends. We are so appreciative of our customers, new and old, and are consistently working to provide you with the highest-quality food and experience possible!

Since the pandemic, most of our orders have shifted from in-person to online: for each in-person order, there are 10 online orders. Therefore, while ordering in-person, it may feel like you are waiting unnecessarily long for your order, but there is regularly an online queue already in progress.

To get you your food faster, and at our quality standard, we are improving equipment and protocol, as well as increasing our staff to a level never seen before.

Pricing

We only use the highest quality ingredients. All of our menu items are made from scratch by our own teams, including pastries, breads, bagels, schmears, and smoked fish. We ‘recreate’ NYC’s water with a machine that we had custom-fabricated, in order to make our bagels as authentic and delicious as possible. We want to assure you that all of our pricing is a reflection of the quality products that we use, the living wage we pay our staff, and the unique circumstances behind running an authentic NYC bagel shop in Colorado.

We appreciate your patronage!

Toasting

That’s right: we have a No Toasting policy (but what you do in the privacy of your home is none of our business!). Our bagels are perfect just the way they are (and so are you!).

We take no shortcuts with our bagel production. It’s a painstaking, multi-step process that takes several days from start to finish. Additionally, we bake our bagels fresh throughout the day using only premium ingredients so that they are never hard or dry and never sit out for more than a couple of hours.

You’d be hard-pressed to find a fresher bagel anywhere, even in NYC! Given all of that time and effort, it’s important to us that you experience a fresh, authentic bagel as it was intended. If you do want it “crispy,” ask to have it griddled, and we’ll be more than happy to accommodate you.

Still have a question? Please fill out this contact form: