Frequently Asked Questions
RobotJet is headquartered in Beijing, China. Factory address: 101A,Building 11,Courtyard 3,Cuihu Science and Technology Park,Zhongguancun, Haidian District,Beijing,China,10095.
RobotJet innovates, develops and manufactures digital printing equipment and control solutions, pushing printing boundaries to serve diverse materials and applications.
The RobotJet Single Pass digital printer features high-precision print head technology, with maximum resolutions of up to 1200DPI or 1600DPI depending on the model, enabling precise reproduction of fine image details. Color support varies depending on the ink type: Water-based ink models come standard with CMYK four-color printing, meeting standard color output needs. UV ink models also support the basic CMYK four-color configuration. White ink (for masking or highlighting non-white substrates) can be added as an option
This digital printer offers flexible speed adjustments between 0 and 40 meters per minute, perfectly suiting various efficiency requirements. It’s important to note that print speed and resolution are related: generally, slower speeds result in higher resolution and finer details. You can flexibly adjust the speed based on your specific needs (such as image quality requirements and production schedule), ensuring a balanced balance between print quality and efficiency.
Different digital printer configurations have different material preferences due to the different ink characteristics: Water-based ink printers: Suitable for absorbent materials The ink used in this type of printer is naturally absorbed by the surface of the material, making it more suitable for a variety of absorbent materials, such as: Paper and paper products: Kraft paper, specialty paper, corrugated cardboard, kraft paper bags, cartons, paper bowls, bagasse cartons, egg trays, food packaging such as hamburger and pizza boxes, paper cups, stand-up pouches, newspapers, etc. Wood: Wood boards (untreated, with a certain degree of absorbency); Textile and fabric materials: Cotton, non-woven fabrics, sacks, linen, suede, and fabric products such as shoe insoles. UV Printers: Suitable for Non-Absorbent Materials UV inks cure and adhere quickly using ultraviolet light, without relying on material absorption. Therefore, they are more suitable for materials with dense, non-absorbent surfaces, such as: Plastics and Products: Plastic sheets such as PVC, PET, and PC, as well as plastic accessories such as mobile phone cases and tablet cases; Some Papers: White cardboard, kraft paper, and cardboard (those with smoother, less absorbent surfaces); Other Hard Materials: Leather, acrylic, glass, ceramic tile, and other sheet materials.
You don’t have to worry about consumables costs. We’ve always adhered to the principle of high cost-performance when it comes to consumables pricing: Our print heads, as core components, are priced very reasonably to ensure you don’t have to worry about replacements. Our ink prices are also competitive within the industry. One liter of ink can print 200 square meters at 100% coverage, making the ink cost per square meter very cost-effective.This can save significant money over time
Our digital printer series offers a wide range of configurations and features to meet diverse needs, with flexible pricing options available depending on the model. If you require a precisely matched solution, please leave a message on our official website, or contact us by WhatsApp or email. Our professional team will recommend the most suitable model based on your specific needs (such as print volume, feature requirements, and budget), and provide a detailed quote to help you make a clear and hassle-free selection.
Warranty Guarantee: The entire device comes with a one-year free warranty. If any malfunction occurs during the warranty period due to non-human factors, we’ll provide free repairs, completely eliminating your worries. Multiple Service Channels: 24/7 telephone consultations and real-time video remote guidance are available. If on-site assistance is required, professional engineers will promptly visit to ensure efficient problem resolution. Professional Technical Support: Our experienced and dedicated technical team provides 24/7 online response, ready to answer your questions and assist with troubleshooting.