Richpanel 1.8.11 - App Store

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About Richpanel

Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels. The mobile app is designed for support agents to provide customer service on...

Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels. The mobile app is designed for support agents to provide customer service on the go and to not miss even on Here’s what you can do with the Richpanel mobile app: 1. All conversations in one place Manage customer conversations from Facebook, Instagram, email, and live chat from one place. 2. Reply faster with macros & templates. Save time with pre-filled answers with Macros (customer name, product name, etc.) 3. Quick gestures Reply to, close, archive, or snooze tickets with easy, intuitive gestures. 4. See customer & order data See customer profile, order history, and tracking details next to each ticket. 5. Resolve faster with your team Users can assign tickets and create private notes on tickets for better collaboration Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget. Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors. Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.

Version History Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.11 09/10/2024 Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.10 08/22/2024 Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.9 07/23/2024 Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.8 07/18/2024 Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.7 07/16/2024 Bug Fixes: We’ve squashed some bugs to improve performance and stability. 1.8.6 05/27/2024 We're excited to bring you an update that not only enhances your interaction with Facebook post comments but also includes important bug fixes for a smoother app experience. - Like/Unlike Comments: Quickly express your feelings with a simple tap. - Hide/Unhide/Delete Comments: Effortlessly manage your conversations. - Block/Unblock Users: Maintain a safe and enjoyable social space with easy user control. Bug Fixes: We’ve squashed some bugs to improve performance and stability. Update now to enjoy these new features and smoother performance. 1.8.4 03/17/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.8.3 03/14/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.8.2 03/05/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.8.1 02/26/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.8.0 02/08/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.15 02/05/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.14 01/31/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.13 01/29/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.11 01/18/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.10 01/17/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.8 01/16/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.7 01/16/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.6 01/11/2024 Bug Fixes: We've addressed pesky bugs to ensure a smoother user experience. 1.7.5 01/09/2024 New Features: 1. Order Operations Added! - Cancel: Now you can effortlessly cancel orders directly from your app. - Refund: Refund orders with ease, streamlining your refund process. - Edit: Need to modify an order? Now you can edit orders seamlessly. - Change Shipping Address: Update shipping addresses hassle-free. 2. Experience enhanced capabilities with our AI Assistant, Sidekick! Now smarter and more efficient, providing you with superior assistance. 3. Bug Fixes: - We've addressed pesky bugs to ensure a smoother user experience. 1.7.4 01/05/2024 New Features: 1. Order Operations Added! - Cancel: Now you can effortlessly cancel orders directly from your app. - Refund: Refund orders with ease, streamlining your refund process. - Edit: Need to modify an order? Now you can edit orders seamlessly. - Change Shipping Address: Update shipping addresses hassle-free. 2. Experience enhanced capabilities with our AI Assistant, Sidekick! Now smarter and more efficient, providing you with superior assistance. 3. Bug Fixes: - We've addressed pesky bugs to ensure a smoother user experience. 1.7.3 01/04/2024 New Features: 1. Order Operations Added! - Cancel: Now you can effortlessly cancel orders directly from your app. - Refund: Refund orders with ease, streamlining your refund process. - Edit: Need to modify an order? Now you can edit orders seamlessly. - Change Shipping Address: Update shipping addresses hassle-free. 2. Experience enhanced capabilities with our AI Assistant, Sidekick! Now smarter and more efficient, providing you with superior assistance. 3. Bug Fixes: - We've addressed pesky bugs to ensure a smoother user experience. 1.7.1 01/03/2024 New Features: 1. Order Operations Added! - Cancel: Now you can effortlessly cancel orders directly from your app. - Refund: Refund orders with ease, streamlining your refund process. - Edit: Need to modify an order? Now you can edit orders seamlessly. - Change Shipping Address: Update shipping addresses hassle-free. 2. Bug Fixes: - We've addressed pesky bugs to ensure a smoother user experience. 1.7.0 01/01/2024 New Features: 1. Order Operations Added! - Cancel: Now you can effortlessly cancel orders directly from your app. - Refund: Refund orders with ease, streamlining your refund process. - Edit: Need to modify an order? Now you can edit orders seamlessly. - Change Shipping Address: Update shipping addresses hassle-free. 2. Bug Fixes: - We've addressed pesky bugs to ensure a smoother user experience. 1.6.2 12/19/2023

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Previous Versions

Here you can find the changelog of Richpanel since it was posted on our website on 2024-01-10 15:40:45. The latest version is 1.8.11 and it was updated on 2026-06-26 09:44:58. See below the changes in each version.

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