Leading the next wave of fulfilment transformation and growth
18 – 19 MARCH 2026 | MELBOURNE CONVENTION & EXHIBITION CENTRE




Australia’s leading Retail Fulfilment Show returns in 2026 with a renewed focus on growth, innovation and resilience in the face of rising operational costs and shifting consumer expectations.
Akolade’s Retail Fulfilment Show is where retail, eCommerce, logistics, and supply chain leaders come together to transform their fulfilment models for speed, scale, and sustainability.
This is more than just a logistics event, it’s a summit for strategic retail transformation. From data driven inventory planning and last mile innovation to risk management, compliance and customer centric eCommerce, this is your opportunity to benchmark against industry leaders, gain future ready insights and build partnerships that drive meaningful outcomes.
Chief Operating Officer
Customer Experience Director
General Manager Planning and Supply Chain
Retail Advisor
Chief Executive Officer and Co-Founder
Head of Merchandising
General Manager Operations, Woolworths MarketPlus
Chief Operations Officer for ANZ
Director, Chief Operating Officer
Tanya has had over 35 years' experience in operations, planning, production, inventory management and general management in retail and wholesale environments across many product profiles.
Head of Enterprise Inventory Transformation
Guy is the Co-founder & COO of Oz Hair and Beauty. Guy has developed the skills to ensure scalable growth through experiencing rapid growth in his own business, causing the operations of the company to evolve quickly.
Chief Operating Officer
Chief Operating Officer

Associate Director Operations Asia Pacific

Lyle Brady joined The Warehouse Group in 2023 as General Manager Supply Chain and was appointed to the Executive Leadership Team as Group Chief Supply Chain Officer in November 2025.
Group Chief Supply Chain Officer
Jack Gance opened his first pharmacy store in 1972, promptly developing a distribution business through pharmacy. He created the Le Specs, Le Tan, Australis and Colours of Australia brands of sunglasses, suntan lotion, fragrances and cosmetics.
Co-Founder
Director
Natalie is a seasoned retail executive with a distinguished career in Merchandising spanning 25 years. As Chief Merchandise Officer at R.M. Williams.
Chief Merchandise Officer
Steven Bellemy is the Director of Logistics at Miele Australia & New Zealand, leading end‑to‑end logistics and distribution operations across the ANZ region.
Logistics Director
Katya Somova is the Customer Fulfilment Manager at IKEA Australia & New Zealand, with over 14 years of experience at IKEA across Russia and Australia, with roles spanning customer fulfilment, people and culture, business navigation, and store management.
Customer Fulfilment Manager
General Manager, International Supply Chain
Claire has extensive supply chain experience having worked across multiple industries and geographies.
General Manager DC Operations and Network Strategy
Director - Customer Engagement and Loyalty
TESTIMONIALS
Fantastic two days, lots of value. Well balanced mix of networking and industry learning. Both across retail as well as solution providers. Plenty of engaging conversations and knowledge sharing.

A wonderful 2 days spent at the RFS, an abundance of knowledge that provides a great insight to the future of retail fulfilment.

The RFS is a worthy investment of time – I came away with several ideas and concepts to explore further and put into practice.


I really enjoyed the conference. It was a great environment for learning and building network connections.

A great event with very practical insights to take back to the business, while providing great networking opportunities with both other retailers and solution partners.

From the multiple pre-summit communications that were sent out, through to the registration process and the different interesting sessions made available to us, I think it was a well thought out and relevant summit – well worth the effort to travel down to it.


It has been an awesome two days spending time, listening, and sharing experiences in supply chain with many leaders from different industries. Great job and big thank you.

Overall heard from some highly talented individuals and well respected organisations with usable insights on current trends and future predictions.

We’re proud to be supported by a network of valued sponsors and strategic partners who share our commitment to innovation, excellence, and impact. Their collaboration plays a vital role in helping us deliver exceptional experiences and lasting value.








