Modus Respond

AI that answers every call and chat — and books the appointment

A chat widget and voice receptionist trained on your business, answering customers 24/7 on one flat monthly price — no per-call or per-minute meter. It captures the lead, transcribes the voicemail, and can even book the appointment straight into your calendar.

Everything included in Respond

Powerful features designed for the way you actually work.

AI Chat Widget

Website chat trained on your business data. Answers questions and captures leads 24/7.

AI Voice Receptionist

Phone calls answered by AI with natural, sub-500ms conversation, call transfers, and voicemail.

Voice That Books

With Bookings connected, the voice receptionist can take a real appointment over the phone — not just a message.

Knowledge Base

Train the AI on your content — paste text, crawl your website, or upload documents.

Voicemail & Transcription

Voicemails transcribed and delivered to your dashboard and email.

Flat, Predictable Pricing

One monthly price — not charged per call, per minute, or per resolution like human answering services.

Built for

Respond is designed for businesses that need to move fast without sacrificing quality.

Service Businesses
Medical Clinics
Salons & Beauty
Trades
Agencies
Anyone Missing Calls

Up and running in minutes

No technical expertise required. Here's how it works.

1

Build its knowledge

Point Respond at your website and it indexes your pages automatically — or paste text and upload documents to teach it about your business.

2

Set up chat & voice

Customise the widget colours, welcome message and personality, then provision a phone number for the AI voice receptionist.

3

Go live in one line

Drop one line of JavaScript on your site for chat, and forward your phone to the voice line. Both start answering immediately.

4

Review every conversation

Read chat transcripts, listen to call recordings and voicemails, and see captured leads from one dashboard.

Frequently asked questions

An AI chat widget and voice receptionist you add to your website and phone line. It uses your actual business content to answer customer questions accurately, 24/7 — and can capture leads, take voicemails, and book appointments.
It reads your website content by crawling your pages, and you can also paste text or upload documents. Content is re-indexed regularly so answers stay current.
It answers phone calls using AI with natural, sub-500ms response times, drawing on the same knowledge base as the chat widget. It can transfer calls to your team, take voicemails, and — with Bookings connected — schedule appointments.
Respond is a flat monthly price regardless of call volume. Traditional services and many AI competitors meter you per call, per minute, or per resolution — costs that spike exactly when you are busiest.
It honestly tells the visitor it doesn't have enough information and points them to your contact details or takes a message. It never fabricates answers.
Yes. Data is encrypted in transit, credentials are stored securely, and conversations are only accessible to your organisation. We don't share your data with third parties.

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