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  • Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

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  • Revit 2027: Installs approximately 30% and then fails and rolls back

    Revit 2027: Installs approximately 30% and then fails and rolls back

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  • How to check what products are registered with the Autodesk Licensing Service

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  • Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]

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  • Need tech support? Let us help!

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  • The newest version of Revit is not available for download in the Autodesk Portal

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  • How to silently install Autodesk Products updates

    How to silently install Autodesk Products updates

    To install Autodesk updates silently, use the -q switch.

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  • Plant 3D Report Creator Sorting issue

    Plant 3D Report Creator Sorting issue

    When using Report Creator to preview pipe runs with the 3D Parts template, the report groups all pipes and fittings together under each Short Description category.

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  • Line Weights when creating Revit Title Blocks

    Line Weights when creating Revit Title Blocks

    When creating a custom border and title block in Revit, you may notice that the list of available line styles—and their assigned line weights—does not include a weight heavy enough

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  • Vault Thin Client Logs Users Out After a Short Time

    Vault Thin Client Logs Users Out After a Short Time

    Clients are being logged out of Vault Thin Client after a short time or after briefly navigating the Vault. In some cases it may take as long as 5 minutes or more

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  • Architecture: Where are the acad.ctb and acad.stb Plot Styles?

    Architecture: Where are the acad.ctb and acad.stb Plot Styles?

    The acad.cfb and acad.stb files are for the core installation of AutoCAD.

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  • Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Although there are other fixes for this issue. We have found recently Visual C++ 2012 forward have been corrupted.

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  • AutoCAD 2027: When double clicking a DWG AutoCAD no longer respects the last version opened

    AutoCAD 2027: When double clicking a DWG AutoCAD no longer respects the last version opened

    This happens even when AClauncher.exe is selected as the default application. Although Autodesk does not officially support double clicking a dwg to open the file.

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  • Metadata update error: ReflectionTypeLoadException

    Metadata update error: ReflectionTypeLoadException

    An error stating “FirstChanceExcept: ReflectionTypeLoadException:Unable to load one or more of the requested types” appears when using the Metadata Update tool from the Utilities for Vault Server

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  • Inventor 2026 selective import not available on some dwg files

    Inventor 2026 selective import not available on some dwg files

    Selective import is blank when importing an AutoCAD DWG into an Inventor 2026 sketch or importing the DWG.

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  • Revit files show as pending after uploading to Content Catalog

    Revit files show as pending after uploading to Content Catalog

    When uploading a large Revit Family, Project or Template file to the Content Catalog, the preview image is not processed

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  • AutoCAD products freezes or stops working

    AutoCAD products freezes or stops working

    AutoCAD products freezes or stops working after installing Windows Update on Windows 11, 25H2, OS Builds 26200.8246

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  • Copy AutoCAD Mechanical Workspace from one system to another

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  • Fabrication Oval to Rectangle fitting Grayed out in Revit

    Fabrication Oval to Rectangle fitting Grayed out in Revit

    In the current Fabrication CADmep content, the tap for an oval main to a rectangular branch does not exist.

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  • Vault: Resolving 500 – Internal Server Error

    Vault: Resolving 500 – Internal Server Error

    Issue: After switching from HTTP to HTTPS users started receiving 500 – Internal Server Error. Here's what you need to know and do.

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  • Navisworks Manage 2026 cannot log into Vault using 'Autodesk ID'

    Navisworks Manage 2026 cannot log into Vault using 'Autodesk ID'

    Navisworks Manage 2026 cannot connect to Vault 2026 using  'Autodesk ID' authentication. The Log In window remains stuck at 'Locating Server'

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