MobileSupport - RemoteCall
Publisher Description
A mobile support solution to remotely connect, view and control mobile devices.
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Send and receive files
Customer can send local files to the agent.
2. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
About MobileSupport - RemoteCall
The company that develops MobileSupport - RemoteCall is RSUPPORT Co., Ltd.. The latest version released by its developer is 1.0 . This app was rated by 1 users of our site and has an average rating of 5.0.
To install MobileSupport - RemoteCall on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-02-09 and was downloaded 21 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the MobileSupport - RemoteCall as malware as malware if the download link to com.rsupport.rs.activity.rsupport is broken.
How to install MobileSupport - RemoteCall on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the MobileSupport - RemoteCall is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by MobileSupport - RemoteCall will be shown. Click on Accept to continue the process.
- MobileSupport - RemoteCall will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version
posted on 2026-02-09
version 7.0.3.379
posted on 2021-10-12
379 (7.0.3.379)
version 7.0.2.375
posted on 2021-05-20
v7.0.2.375 : May 11, 2021
version 7.0.1.9 (Build 366)
posted on 2021-03-16
v7.0.1.9 (Build 366) : Mar 11, 2021
version 7.0.1.5 (Build 362)
posted on 2020-12-04
v7.0.1.5 (Build 362) : Nov 5, 2020
version 7.0.1.4 (Build 361)
posted on 2020-10-26
v7.0.1.4 (Build 361) : Oct 22, 2020
version 6.0.27.9 (Build 355)
posted on 2020-04-13
v6.0.27.9 (Build 355) : Apr 7, 2020
version 6.0.26.3 (Build 346)
posted on 2019-12-24
v6.0.26.3(Build 346) : Dec 26, 2019
version 6.0.23.4 (Build 338)
posted on 2018-12-17
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 11, 2018
v6.0.20.8(Build 327) : April 23, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.3(Build 316) : July 25, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.14.2(Build 310) : November 28, 2016
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
...
version 1.2.17.7
posted on 2016-10-04
v1.2.17.7(Build 307) : October 5, 2016,v1.2.15.3(Build 297) : May 25.2016,v1.2.12.8(Build 286) : December 14.2015,v1.2.12.2(Build 280) : October 14, 2015,v1.2.11.5(Build 278) : September 29, 2015,v1.2.10.4(Build 273) : July 28, 2015,v1.2.9.4 (Build 267) : July 13, 2015,v1.2.9.2 (Build 265) : June 24, 2015,v1.2.7.5 (Build 255) : May 11, 2015,v1.2.6.4 (Build 247) : February 2, 2015,v1.2.6.4 (Build 246) : February 1, 2015,v1.2.5.2 (Build 242) : January 12, 2015,...