Designed With Purpose to Create Meaningful, Lasting Impact for Growing Brands
Transform the Trajectory of your Business with Strategy FIRST
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
What is the difference between marketing strategy and marketing tactics?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
What is the Relish Marketing System?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
Why is a marketing strategy important for my business?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
How can I find a marketing agency for my business?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
Have more questions? We have answers.
Transform the trajectory of your business with Strategy FIRST
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
What is the difference between marketing strategy and marketing tactics?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
What is the Relish Marketing System?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
Why is a marketing strategy important for my business?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
How can I find a marketing agency for my business?
At its root, marketing is relationship-building at scale. And it’s hard to effectively deliver the right message to the right audience at the right time if you don’t know where you are going.
Have more questions? We have answers.
Website Design & Development
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
Why do you use WordPress and Duda for website development?
We chose WordPress and Duda for their versatility, user-friendliness, and robust features:
- WordPress offers unparalleled flexibility, a vast plugin ecosystem, and is ideal for content-heavy sites.
- Duda excels in speed, ease of use, and is particularly suited for local and multi-location businesses.
Both platforms allow for responsive design, SEO optimization, and easy content management, which are crucial for modern websites.
How long does it typically take to design and launch a new website?
The timeline for a new website can vary based on its complexity and your team’s responsiveness. Generally:
- Simple websites: 4-6 weeks
- Medium complexity: 8-12 weeks
- Complex, custom sites: 12-16 weeks or more
We can provide a more accurate timeline after discussing your specific requirements and desired features.
How do you ensure our website aligns with our overall marketing strategy?
We view your website as a crucial component of your overall marketing strategy. To ensure alignment:
- We start by understanding your business goals and target audience.
- We incorporate your brand messaging and visual identity into the design.
- We structure the site to support your sales funnel and customer journey (aligning with the Marketing Hourglass approach).
- We integrate appropriate calls-to-action and lead generation tools.
- We ensure the site supports your content marketing and SEO strategies.
Can you help with website maintenance after launch?
Absolutely. We offer ongoing website maintenance services to keep your site secure, up-to-date, and performing optimally. This includes:
- Regular software and plugin updates
- Security monitoring and backups
- Performance optimization
- Content updates and minor design changes
- Technical support and troubleshooting
How do you incorporate SEO best practices in website design?
SEO is integral to our website design process. We incorporate best practices by:
- Ensuring proper site structure and navigation
- Optimizing page load speeds
- Creating SEO-friendly URLs
- Implementing proper heading structures (H1, H2, etc.)
- Optimizing images with alt tags
- Ensuring mobile responsiveness
- Setting up proper meta titles and descriptions
- Creating XML sitemaps
We also build the site with a content management system that allows for easy ongoing SEO optimization.
Have more questions? We have answers.
Website Design & Development
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
Why do you use WordPress and Duda for website development?
We chose WordPress and Duda for their versatility, user-friendliness, and robust features:
- WordPress offers unparalleled flexibility, a vast plugin ecosystem, and is ideal for content-heavy sites.
- Duda excels in speed, ease of use, and is particularly suited for local and multi-location businesses.
Both platforms allow for responsive design, SEO optimization, and easy content management, which are crucial for modern websites.
How long does it typically take to design and launch a new website?
The timeline for a new website can vary based on its complexity and your team’s responsiveness. Generally:
- Simple websites: 4-6 weeks
- Medium complexity: 8-12 weeks
- Complex, custom sites: 12-16 weeks or more
We can provide a more accurate timeline after discussing your specific requirements and desired features.
How do you ensure our website aligns with our overall marketing strategy?
We view your website as a crucial component of your overall marketing strategy. To ensure alignment:
- We start by understanding your business goals and target audience.
- We incorporate your brand messaging and visual identity into the design.
- We structure the site to support your sales funnel and customer journey (aligning with the Marketing Hourglass approach).
- We integrate appropriate calls-to-action and lead generation tools.
- We ensure the site supports your content marketing and SEO strategies.
Can you help with website maintenance after launch?
Absolutely. We offer ongoing website maintenance services to keep your site secure, up-to-date, and performing optimally. This includes:
- Regular software and plugin updates
- Security monitoring and backups
- Performance optimization
- Content updates and minor design changes
- Technical support and troubleshooting
How do you incorporate SEO best practices in website design?
SEO is integral to our website design process. We incorporate best practices by:
- Ensuring proper site structure and navigation
- Optimizing page load speeds
- Creating SEO-friendly URLs
- Implementing proper heading structures (H1, H2, etc.)
- Optimizing images with alt tags
- Ensuring mobile responsiveness
- Setting up proper meta titles and descriptions
- Creating XML sitemaps
We also build the site with a content management system that allows for easy ongoing SEO optimization.
Have more questions? We have answers.
Website Design & Development
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
How does on-boarding work?
On-boarding is relatively easy and we only need a few items to get started:
- Access to your hosting account where the website lives.
- An account created for us in your WordPress website with Administrator privileges.
- After we have access, we’ll configure the necessary tools to monitor your website and that’s when the routine maintenance begins.
What are your hours of operation and response times?
Our US business hours are Monday through Friday, 8am – 5pm MT. We answer requests as soon as possible and attempt to remedy issues within 1-2 business days.
For 24/7 support, we recommend hosting at WP Engine because they’re staffed with great round-the-clock live support and their hosting infrastructure is tuned for WordPress performance and security.
Can we cancel the maintenance contract at any time?
Certainly! We do not require a fixed amount of months for our monthly maintenance services and you can cancel at any time. If you cancel mid-month, you will be charged for that whole month, so give us a little heads up before cancelling to prevent that.
Use our [email protected] for assistance.
Do you offer refunds on your WordPress maintenance services?
We do not offer refunds. Plans are billed monthly and you can cancel at any time.
Use our [email protected] for assistance.
Why aren’t performance enhancements part of the Basecamp plan?
Performance enhancements are achieved via one or more plugins. These plugins are usually safe to run in most WordPress websites. However, they can cause unintended and difficult to debug issues which is why we need to treat them with extra care. Note: The extent to which performance improvements can be implemented is dependent on the individual website; some websites don’t play well with performance plugins, for instance.
Do you utilize a safe update system with visual verification?
The site is spot checked after updates. Testing the site in a staging environment and then redoing those same updates in production would increase costs.
How are off-schedule security updates handled?
Depending on severity of a security vulnerability in a plugin and WordPress along with the notice of that security vulnerability via third-party systems, we will take care of the update outside the default monthly update process.
Do you offer protection against contact form spam?
This is not included in the regular maintenance plan. We can help setup Google reCAPTCHA or implement a service like Akismet if the website has a subscription for such services.
Do you offer protection against unwanted bots/crawlers from accessing the site?
This is not included in the regular maintenance plan. The security measures we implement have the ability to mitigate some bots/crawlers and we can enable that functionality. A better defense is to use a security-minded hosting company like WP Engine, or services like Cloudflare’s bot protection.
Have more questions? We have answers.
Website Design & Development
Answers to the most common questions we receive about how to knock your next marketing project out of the park.
How does on-boarding work?
On-boarding is relatively easy and we only need a few items to get started:
- Access to your hosting account where the website lives.
- An account created for us in your WordPress website with Administrator privileges.
- After we have access, we’ll configure the necessary tools to monitor your website and that’s when the routine maintenance begins.
What are your hours of operation and response times?
Our US business hours are Monday through Friday, 8am – 5pm MT. We answer requests as soon as possible and attempt to remedy issues within 1-2 business days.
For 24/7 support, we recommend hosting at WP Engine because they’re staffed with great round-the-clock live support and their hosting infrastructure is tuned for WordPress performance and security.
Can we cancel the maintenance contract at any time?
Certainly! We do not require a fixed amount of months for our monthly maintenance services and you can cancel at any time. If you cancel mid-month, you will be charged for that whole month, so give us a little heads up before cancelling to prevent that.
Use our [email protected] for assistance.
Do you offer refunds on your WordPress maintenance services?
We do not offer refunds. Plans are billed monthly and you can cancel at any time.
Use our [email protected] for assistance.
Why aren’t performance enhancements part of the Basecamp plan?
Performance enhancements are achieved via one or more plugins. These plugins are usually safe to run in most WordPress websites. However, they can cause unintended and difficult to debug issues which is why we need to treat them with extra care. Note: The extent to which performance improvements can be implemented is dependent on the individual website; some websites don’t play well with performance plugins, for instance.
Do you utilize a safe update system with visual verification?
The site is spot checked after updates. Testing the site in a staging environment and then redoing those same updates in production would increase costs.
How are off-schedule security updates handled?
Depending on severity of a security vulnerability in a plugin and WordPress along with the notice of that security vulnerability via third-party systems, we will take care of the update outside the default monthly update process.
Do you offer protection against contact form spam?
This is not included in the regular maintenance plan. We can help setup Google reCAPTCHA or implement a service like Akismet if the website has a subscription for such services.
Do you offer protection against unwanted bots/crawlers from accessing the site?
This is not included in the regular maintenance plan. The security measures we implement have the ability to mitigate some bots/crawlers and we can enable that functionality. A better defense is to use a security-minded hosting company like WP Engine, or services like Cloudflare’s bot protection.
Have more questions? We have answers.
The Solution
What if your online activities connected with your stakeholders? Generated leads and spawned conversations instead of gathering dust? Looked great and got you noticed?
Ready to upgrade your online presence to turn marketing frustration into mission fulfillment? Let’s talk.