Delivery / Payment / Returns
- Delivery
- Payment
- Return
Shipping information
🌍 Shipping Information
We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
🚚 Estimated Delivery Times
- Schengen Zone: 5–10 business days
- Non-Schengen Countries: 7–14 business days
Please note: delays may occasionally occur due to customs or local courier handling. These factors are beyond our control.
If your parcel hasn’t arrived within 30 calendar days, we will reship it free of charge.
📦 Packaging
All parcels are securely and discreetly packed.
The packaging is neutral and designed to pass as a standard parcel.
🔄 Reship Policy
In case of loss or confiscation, we will promptly reship your order at no extra cost.
However, if the parcel is returned to us because it was not picked up, please note that we cannot retrieve or resend it.
🎥 Unboxing Policy
To resolve any disputes related to missing items, we kindly ask customers to record a video of the unboxing. This helps us process any claims quickly and fairly.
🇪🇺 Shipping Origin
All orders are shipped from within the European Union.
💶 Shipping cost (English)
Shipping cost is 25 EUR. Free shipping for orders over 500 EUR.
Payment information
We accept various payment methods:
- Cryptocurrency
- Credit card payments
- IBAN transfers
Cryptocurrency payment instruction
1. When you have filled your cart, select the “Crypto” payment method.
2. You will be redirected to a screen to choose cryptocurrencies for payment; select BTC.
3. After selecting, you will be redirected to the payment page where the wallet address (marked with a red rectangle) and the amount (marked with a blue rectangle) are specified.
4. Follow the link: https://changelly.com/buy-crypto. Choose the currency for payment, Euro or any other convenient for you, and purchase BTC (Bitcoin).
5. You will be redirected to the payment page, where you can choose any payment system you prefer.
6. And be sure to paste the wallet address, which you can copy from step 3.
Once you’ve selected and paid, the status of your order will change to “processing,” and we will start preparing your order for shipping.
Return information
If a package is delivered but not picked up by the recipient, it will be returned to the sender, and we cannot retrieve it. To avoid this, we recommend collecting your package promptly. Once returned, the package is considered delivered, as confirmed by the tracking number.
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