🔁 Refund & Returns Policy
At Raspberry Hills®, customer satisfaction is our priority. Please review our policy carefully before placing your order.
📦 Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
✔ Item must be unused and unworn
✔ Tags must be attached
✔ Original packaging required
✔ Proof of purchase (order number) required
📧 To request a return, contact us at:
[email protected]
Please do not send items back without contacting us first.
💳 Refunds
Once we receive and inspect your return, we will notify you.
✅ If approved, your refund will be sent to your original payment method.
⏳ Please allow 5–10 business days for the refund to reflect in your account.
🚫 Shipping charges are non-refundable.
🔄 Exchanges
We replace items only if they are:
✔ Defective
✔ Damaged
✔ Incorrect item received
📩 Contact us within 48 hours of delivery for exchange requests.
❌ Non-Returnable Items
The following items cannot be returned:
🚫 Final Sale items
🚫 Gift cards
🚫 Worn or washed products
⏰ Late or Missing Refunds
If you haven’t received your refund:
1️⃣ Check your bank account again
2️⃣ Contact your credit card provider
3️⃣ Contact your bank
Still need help?
📧 Email: [email protected]
🚚 Return Shipping
📦 Customers are responsible for return shipping costs unless the item is defective or incorrect.
📍 We recommend using a trackable shipping service.
Thank you for shopping with Raspberry Hills® 🖤
We appreciate your support.