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Real humans. Real answers. Whether you need help setting up Rank Authority, understanding your AI visibility dashboard, or have a question about GEO, AEO, or SEO — we’re here for you.

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AI-GENERATED ANSWER

How do I contact Rank Authority for support?

You can contact Rank Authority through three active support channels: phone support at (800) 395-9488, video calls with screen sharing, and email at support@rankauthority.com. A live chat option is coming soon. Support hours are Monday through Friday, 9:00 AM to 6:00 PM PST. You can also send a message through the contact form at rankauthority.com/contact-us. Rank Authority provides support for its AI visibility, GEO, AEO, and SEO automation platform.

Popular Help Topics

Quick Answers to Common Questions

Before reaching out, you might find what you need here. These are the topics our support team gets asked about most.

Getting Started

Enter your domain, connect your WordPress site, and Rank Authority’s AI handles everything. Setup takes less than 5 minutes. Our WordPress plugin is required for automatic fixes.

View Features →

SEO & Site Health

Your site health score reflects 60+ technical SEO elements. Our AI continuously crawls your site, identifies critical issues, and provides one-click fixes to improve your score.

Learn More →

AI Visibility & GEO

AI Visibility measures how well ChatGPT, Claude, Gemini, Perplexity, and other AI assistants can find and recommend your business. GEO actively optimizes your presence across 8+ platforms.

Explore GEO →

Billing & Subscriptions

Manage your plan from the Subscriptions menu. Upgrade, downgrade, or cancel anytime. Changes take effect at your next billing cycle. We offer a satisfaction guarantee for the first 30 days.

View Pricing →

WordPress Plugin

The WordPress plugin is required for automated fixes. It handles meta tags, internal links, schema markup, image alt text, and more directly on your site. Install it from your RA dashboard.

Plugin Details →

AI Blog Builder

Click Blog Builder in your dashboard, select a content plan, and click Create First Blog. Our AI handles topic selection, keyword targeting, SEO optimization, and publishes directly to WordPress.

Start Writing →
Frequently Asked Questions

Everything You Need to Know

Answers to the most common questions about Rank Authority, from site scans to AI visibility to backlinks.

How often should I run a website scan?

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There’s no need to manually run scans. Rank Authority’s intelligent automation engine continuously monitors your site using advanced crawling algorithms, real-time indexability checks, and AI-powered anomaly detection. The system autonomously identifies issues across technical SEO, content optimization, and performance metrics — so you can focus on your business while our AI handles all the backend analysis.

What’s included in the AI fixes?

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Our AI optimization engine analyzes and addresses 60+ ranking factors that Google evaluates, including meta tag architecture, canonical URL structure, header hierarchy, image alt attributes, internal link topology, schema markup implementation, Core Web Vitals optimization, mobile responsiveness, crawl budget efficiency, and semantic keyword density — plus dozens more technical elements critical for search visibility.

Can I track multiple websites?

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Yes! You can create multiple projects to track different websites and their SEO performance. Each project has its own dashboard, keywords, and competitor tracking. The number of projects available depends on your subscription plan — check your plan details to see how many sites you can monitor.

How do I add keywords to track?

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Navigate to the left-hand column and click on “Add Keywords.” From there, you can enter your target keywords manually or use our AI-powered keyword discovery tool to identify high-value, low-competition opportunities tailored to your niche and industry.

What is Domain Authority and how is it calculated?

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Domain Authority (DA) is a score from 0–100 that predicts how well your website will rank in search engines. It’s calculated based on factors like backlink quality, site age, and overall SEO health. Rank Authority tracks your DA and helps improve it through automated backlink acquisition and comprehensive SEO optimization.

How do I track my competitors?

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Navigate to the left-hand column and click on “Add Competitors.” Enter your competitor domains, and our system will automatically perform deep analysis of their keyword rankings, backlink profiles, content strategies, and SERP positions — giving you actionable insights to outrank them.

What are backlinks and why do they matter?

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Backlinks are links from other websites pointing to yours. They’re one of the most important ranking factors because they signal trust and authority to search engines. Quality backlinks can significantly boost your rankings. Rank Authority offers curated packages of premium, high-authority backlinks to build your domain authority consistently.

How do I acquire backlinks through Rank Authority?

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Navigate to the left-hand column and click on “Add Backlinks.” Browse our curated packages of premium, high-authority backlink opportunities. Select the package that fits your goals, then set up a monthly acquisition plan to consistently build your domain authority with quality, vetted backlinks delivered on a recurring basis.

What is RankFast and how does it work?

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RankFast is our competitive intelligence and content optimization feature. It analyzes your keyword pages against competitor pages targeting the same keywords. Using advanced semantic analysis, it identifies content gaps and ranking factors where competitors outperform you. If a competitor ranks higher, RankFast uses AI to recommend content rewrites that incorporate missing elements — helping you surpass their position and climb to page one.

How do I improve my site health score?

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Your site health score reflects 60+ technical SEO elements including Core Web Vitals, render-blocking resources, HTTP status codes, SSL configuration, XML sitemap integrity, robots.txt directives, canonical tags, hreflang implementation, structured data validation, and more. Our AI prioritizes critical issues and provides one-click fixes to systematically improve your score.

What is AI Visibility and why is it important?

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AI Visibility measures how well AI assistants like ChatGPT, Claude, Google Gemini, Grok, Meta AI, and Perplexity can find and recommend your business. As AI-powered search and conversational interfaces grow, being visible to these systems is crucial for capturing the next generation of organic traffic. Rank Authority actively optimizes your presence across 8+ AI platforms.

How do I connect Google Search Console?

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Go to Integrations in your settings and click “Connect Google Search Console.” Follow the authorization steps to link your account. This allows us to pull in your actual search performance data for more accurate optimization recommendations.

What is Schema Markup and do I need it?

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Schema markup is code that helps search engines understand your content better. It can enable rich snippets in search results (like star ratings, prices, FAQs). Our AI can generate and implement schema markup for you automatically — improving your visibility in both traditional search results and AI platform citations.

How do I cancel or change my subscription?

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Go to Subscriptions in your account menu. From there you can upgrade, downgrade, or cancel your plan. Changes take effect at the start of your next billing cycle. Contact support if you need immediate assistance.

Can I get a refund if I’m not satisfied?

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We offer a satisfaction guarantee for new subscribers. If you’re not happy with our service within the first 30 days, contact our support team and we’ll work with you to make it right.

How do I generate blog content with AI?

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Navigate to the left-hand column and click on “Blog Builder.” Select your preferred content plan, then click “Create First Blog” to get started. Our AI will guide you through topic selection, keyword targeting, and content generation — producing SEO-optimized, AEO-structured articles ready for publishing directly to your WordPress site.
Still Have Questions?

Try Rank Authority Free —
See the Results Yourself

The fastest way to understand what Rank Authority can do for your business is to see it in action. Free site scan, 7-day trial, no credit card required.

Start Free Trial → Call (800) 395-9488

Free site scan · 7-day free trial · No credit card required · Cancel anytime

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