Support:

Please clarify your questions and or troubles including your system conditions in the comment box. Or, contact me directly. Before you ask something, you had better to read the document. Some features have limitations. If the document does not mention it is possible, it is impossible to use the feature / function. By the way, it is not appropriate to ask something about Apple OS / technologies and or third vendor properties on this site. Please leave your note at the comment box below if you have any questions. I would like to use it for the support for a while.

  1. Please let me know your OS version, Hardware, Processor, Memory and Startup Disk and so on that I have to know.
    Screenshot 2016-01-31 21.14.23
  2. Please define the application. MesaExif is available as of today.
  3. Please clarify your questions, troubles and / or request in details.

6 Jun.

4 thoughts on “Support:

  1. raizan2ame's avatarraizan2ame Post author

    Dear Klaus,
    Thank you so much for your support.
    I could recreate the bug on my iMac and fixed it. I wish MesaExif 1.6.6 will clear the trouble. I submitted the new version this evening to Apple. I hope Apple will approve it soon.
    In addition to the bug fix, .tif / .jpe / .jpeg are available with the new version.
    Thank you again,
    HK

    Reply
  2. klaus.arzig's avatarklaus.arzig

    I really would like to send you a requested file, where the application crashes or does not work, but as I can not read Japanese it is really hard for me to do so…..
    Please provide an email address and I will respond.
    Best regards
    Klaus

    Reply
    1. raizan2ame's avatarraizan2ame Post author

      Dear Klaus.arzig,
      I am sorry for my rude response. I notice your comment this evening.
      Would you please place the file at iCloud or Dropbox? And let me know the link.
      I may ask you later about your macOS version, the camera and so on later.
      I apologize for your inconvienience.
      Best regards,
      HK

      Reply

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