Before you engage with Raindance, please take a few minutes to read the fine print:
Our Refund Policy
Refunds must be made in writing and sent to ’Raindance Film Centre, 10 Craven Street, London, WC2N 5PE’. These must include the:
- reason for the request
- time and date any fault on our part has been incurred
- name of the staff member concerned
- copy of any documentation relevant to the complaint (website print out etc.)
Please note that unless the course is cancelled by Raindance, a 10% processing fee will be incurred.
Within 7 days of the course start date or non-attendance refunds will not be given, although credit may be given towards another Raindance London course or event (some exceptions apply). This is at the discretion of Raindance.
HND Refund policy
Students are entitled to a full refund within 7 days of the course start-date.
After the academic year has started, students can withdraw at any stage of during each term, and only be required to pay for that term.
The full term fee will be charged. If students choose to pay the full annual fee upfront, they are eligible for a refund for the terms that have not started.
Rescheduling
Unless the course is rescheduled by Raindance, a 10% processing fee will be incurred.
Courses may not be rescheduled by the attendee within 5 days of the course start date. This is at the discretion of Raindance.
The Raindance Guarantee
If you decide to attend and find that any Raindance course is over-hyped, unsuitable or simply does not meet or exceed your expectations, let a member of Raindance know in the first break on the first day for an instant, no-questions-asked refund.
Please let us know at the time of booking if you have any special requirements with respect to your attendance.
We always do our utmost not to cancel or postpone any of our courses but we can never make a 100% guarantee that we will not have to reschedule or cancel if this becomes necessary.
Our Privacy Policy
Read our privacy policy here.*
*Our privacy policy was updated on April 26th 2023
