At Quality Start Los Angeles (QSLA), we are committed to supporting early learning providers across Los Angeles County in offering high-quality care and education to children from birth to age five. Our updated Quality Improvement (QI) Service Delivery Model is designed to enhance the provider experience by offering more flexibility, equity, and access to meaningful support.
Why the Change?
QSLA’s model redesign was guided by direct feedback from program participants and support staff. A key theme that emerged was the need for greater equity in service delivery—ensuring that all providers, regardless of funding source or setting, have fair access to quality improvement supports. These updates reflect QSLA’s ongoing commitment to building a more inclusive and responsive system for all.
What’s New?
We’ve moved away from a funding-based assignment model and introduced an Opt-In Menu of Services, allowing each program to choose the supports that best align with their goals and needs.
Programs can now select from the following QI service options:
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Quality Improvement (QI) Coaching
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Quality Improvement Support (QIS) Help Desk
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Networking Opportunities
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Professional Development Trainings
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Educational Resources
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Professional Stipends
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Instructional Materials (as available)
These services are grounded in QSLA’s strengths-based approach, drawing from Practice-Based Coaching, Reflective Practice, and Servant Leadership strategies to support early educators and leaders in their professional growth and program development.
Assessment Update: California State Preschool Programs (CSPP) Only
QSLA will continue to implement the Quality Continuum Framework (QCF) for CSPP sites, with a focused revision. QCF assessments will now center solely on Element 4b: Effective Teacher-Child Interactions, measured using the CLASS® 2nd Edition Pre-K 3rd Assessment Tool.
QSLA recognizes that every site is unique. That’s why the supports in the Opt-In Model are personalized to reflect each program’s strengths, challenges, and improvement goals.
Together, we continue to build a stronger, more equitable early learning community—one relationship at a time.
