Connectivity
Unrivalled

Really good customer service based on my experience. Even if there are any issues, customer service team are very responsive and trying to solve problems quickly. I wish other service providers were able to provide this level of service.

Very speedy customer service, Naz was great help in resolving my case.

Naz Jawahir was brilliant. He took time to understand the issue, solve it and also followed up to give me comfort. I appreciate the prompt response and would recommend them to other residents in my building. Thanks again

We had a minor issue with our connection and the entire process to get it sorted was exactly what you want from every company.

The phone was answered quickly both times I called, the two people we dealt with, Farhaan and Ian were exceptional, both very friendly/professional and sorted out our issue in a very short space of time.

We called the Pulse team as our wireless signal was lagging in certain areas of our flat. They were very helpful and scheduled time to install a signal booster. Our engineer was very courteous (he even took his shoes off when he came into the flat) and friendly--installation was quick. The new signal is great. Thanks very much!

Super fast service to resolve internet lagging issues. Amazing service even during holiday madness. Thanks for resolving a big headache for us. You’re 5+ ⭐️s!

I recently experienced the outstanding service provided by Pulse Fibre, and I am thoroughly impressed. From the onset of my request to upgrade to a 1Gbit internet connection, the team at Pulse Fibre demonstrated professionalism, technical expertise and a genuine commitment to customer satisfaction.

Customer service was brilliant helping resolve an issue over the weekend. Replied with five minutes of receiving our message and issue resolved five minutes later.

Leaving a 5 star review due to the customer service. Pulse have recently replaced the incumbent provider in our BTR building, and the internet speed levels are good. So far no interruptions have been experienced. Unfortunately, there was an issue with the console, which the customer support helped to resolve. They were responsive over emails and engineers arrived on time to fix the issue.