Privacy Policy
Effective Date: July 8th 2025
Last Updated: July 8th 2025
Overview
Psionic, Inc (“we,” “us,” or “our”) operates psionicnav.com and provides advanced navigation technology solutions including our SurePath™ system and Space Navigation Doppler Lidar (PSNDL) technology. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Website Information
When you visit our website, we may collect:
- Basic usage data: Pages visited, time spent on site, browser type, device information
- IP address and location: For analytics and security purposes
- Cookies and tracking technologies: To improve website functionality and user experience
Contact and Business Information
When you contact us or request information, we may collect:
- Contact details: Name, email address, phone number, company name
- Professional information: Job title, industry, business requirements
- Communication records: Emails, phone calls, meeting notes
- Marketing preferences: How you’d like to hear from us
Product and Service Information
When you use our navigation systems or services, we may collect:
- Technical data: System performance, usage patterns, error logs
- Location data: Only as necessary for navigation functionality
- Configuration data: System settings and customization preferences
How We Use Your Information
We use your information to:
- Provide services: Deliver navigation solutions and technical support
- Improve products: Enhance our technology and develop new features
- Business communications: Respond to inquiries, provide updates, share relevant information
- Legal compliance: Meet regulatory requirements and protect our rights
- Security: Protect against fraud and unauthorized access
Information Sharing
We do not sell your personal information. We may share information with:
Service Providers
- Technology vendors who help operate our website and systems
- Professional services (legal, accounting, consulting)
- Marketing and communications partners
Business Partners
- Authorized distributors and resellers
- Integration partners and collaborators
- Joint venture participants
Legal Requirements
- Government agencies when required by law
- Law enforcement for valid legal requests
- Courts or regulatory bodies as legally mandated
Data Security
We protect your information through:
- Encryption: Data transmitted and stored using industry-standard encryption
- Access controls: Limited access to authorized personnel only
- Security monitoring: Regular monitoring for unauthorized access
- Secure facilities: Physical security for our data centers and offices
Your Rights and Choices
You have the right to:
- Access: Request copies of your personal information
- Correct: Update inaccurate or incomplete information
- Delete: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we use your information
To exercise these rights, contact us at [privacy@psionicnav.com] or [main contact email].
Cookies and Tracking
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide relevant content and advertisements
- Ensure website security and functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Services
Our website may contain links to third-party websites or services. This privacy policy does not apply to those external sites. We recommend reviewing their privacy policies before providing any information.
International Data Transfers
As a company serving global markets, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
Data Retention
We retain your information only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post updates on this page and update the “Last Updated” date. For significant changes, we may provide additional notice.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Psionic, Inc:
1100 Exploration Way
Suite 209
Hampton, VA 23666
Email: privacy@psionicnav.com
Website: https://www.psionicnav.com/
Industry-Specific Considerations
Government and Defense Contracts
For government and defense customers, additional security measures and compliance requirements may apply. We maintain appropriate clearances and follow all applicable regulations for handling sensitive information.
Commercial Navigation Services
For commercial customers using our navigation systems, we process only the minimum data necessary for system operation and performance optimization.
Space and Aerospace Applications
For space missions and aerospace applications, we follow NASA and international space agency guidelines for data handling and security.
This privacy policy is designed to be transparent about our data practices while protecting both your privacy and our business operations. We’re committed to earning and maintaining your trust through responsible data handling.
