How can we help you today?
Get support, track your project, browse help articles, or reach our team — everything you need is right here.
Submit a Ticket
Fastest way to get help. Tracked, documented, and actioned by our team.
[email protected] →WhatsApp / Call
Quick check-ins only. Project work goes through the support portal.
+233 548334499 →Open a new ticket
Create a new ticket
Fill in the form below — we'll respond within 24 hours
Having trouble with the form? Email [email protected] directly.
Manage your tickets
Ticket management system
View status, reply, and track all your ongoing requests
Access Your Tickets
Choose where you'd like to go:
Both open in new tabs for uninterrupted navigation. The Ticket Manager shows all your tickets, while the Client Portal gives you full account access.
Prefer email? [email protected] - we'll reply within 24 hours.
WhatsApp Communication Policy
Our WhatsApp Policy
Please read carefully before reaching out via WhatsApp
- ✓ Initial enquiries and general questions about our services
- ✓ Brief project status check-ins (e.g. "Has my ticket been received?")
- ✓ Letting us know you've submitted a ticket or sent an email
- ✓ Quick, non-project-critical clarifications
- ✓ Scheduling a call or meeting
- ✗ Project instructions, briefs, or change requests — use the Support Portal
- ✗ Feedback on designs, websites, or videos — use the ticket system
- ✗ Requesting or receiving deliverables (files, logos, links, documents)
- ✗ Payment confirmations or billing disputes
- ✗ Content submissions (text, images, brand assets)
- ✗ Urgent escalations that bypass the ticketing queue
Expected Response Times
Help Articles & Knowledge Base
Knowledge Base
Tutorials, guides, FAQs, and how-to articles — all in one place
Indexed Articles
Can't find what you're looking for? Submit a support ticket and our team will assist you.
