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  • Member Since: June 25th, 2018
  • Location: Beaverton, Oregon
  • Website: wordfence.com
  • Find me on:
  • Posted a reply to WordFence not displaying well at Admin side after installation, on the site WordPress.org Forums:
    Hi @pidho1, Do you have access to your error logs? It looks as though you…

  • Posted a reply to Serialized config writing, on the site WordPress.org Forums:
    Hi @ufosolutions, You may need to enable another option when you disable mysqli. Do you…

  • Posted a reply to Serialized config writing, on the site WordPress.org Forums:
    Hi @ufosolutions, We've determined that there is a bug with MariaDB on Cloudlinux. A temporary…

  • Posted a reply to Can Not Scan “Serialized config writing” ?, on the site WordPress.org Forums:
    Hi @gt750j, Is your host using MariaDB 10.2.15 on Cloudlinux? If so, a temporary fix…

  • Posted a reply to Rule Update Failed [Wordfence 7.1.8], on the site WordPress.org Forums:
    Hi Michael, Thanks for the update! You'll need to speak to your host or server…

  • Posted a reply to Rule Update Failed [Wordfence 7.1.8], on the site WordPress.org Forums:
    Hi Michael, Since it looks like everything is correct permissions-wise and we’re not seeing issues…

  • Posted a reply to Tables Lock, on the site WordPress.org Forums:
    Hi @cotswoldphoto, Table locking is a mechanism that is used to keep data from being…

  • Posted a reply to Rule Update Failed [Wordfence 7.1.8], on the site WordPress.org Forums:
    Hi Michael, Thanks for sending in the additional information. Can you confirm that the owner…

  • Posted a reply to ?wordfence_lh=1&hid=, on the site WordPress.org Forums:
    Hi Mike, We're seeing some unusual responses from the server. First, there's a 403 error…

  • Posted a reply to Serialized config writing, on the site WordPress.org Forums:
    Hi @ufosolutions, Thank you for providing the additional information! We're looking over the issue now.

  • Posted a reply to Can Not Scan “Serialized config writing” ?, on the site WordPress.org Forums:
    Hi @seanbanksbliss, Could you please go to Tools > Diagnostics, click "Send Report by Email",…

  • Posted a reply to Wordfence WAF won’t run on a read-only system, on the site WordPress.org Forums:
    Hi @synchro, Wordfence does need to have the ability to write to the filesystem in…

  • Posted a reply to Rule Update Failed [Wordfence 7.1.8], on the site WordPress.org Forums:
    Hi @mtkalich, Could you please try removing /wp-content/wflogs again? After you do, instead of recreating…

  • Posted a reply to Serialized config writing, on the site WordPress.org Forums:
    Hi @ufosolutions, Could you please go to Tools > Diagnostics, click "Send Report by Email"…

  • Posted a reply to tmp folder filling up, on the site WordPress.org Forums:
    Hi Alex, It looks like you've got some PHP session files left in there, too,…

  • Posted a reply to wp-wfHits Crashes daily, on the site WordPress.org Forums:
    Hi @rogue3ky, Do you also have access to your MySQL logs, both error and the…

  • Posted a reply to tmp folder filling up, on the site WordPress.org Forums:
    Hi @longliveking, The files are likely being created by WordPress, not by Wordfence. Could you…

  • Posted a reply to Move Login page, on the site WordPress.org Forums:
    Hi @franck_b, It's certainly an interesting feature suggestion, and I'll make sure it's passed along…

  • Posted a reply to Separate Whitelist for Rate Limiting, on the site WordPress.org Forums:
    Hi @mbsec, I've shared your suggestion for whitelisting rate limiting with the development team for…

  • Posted a reply to wp-wfHits Crashes daily, on the site WordPress.org Forums:
    Hi @rogue3ky, I'm sorry to see that you're having to deal with repairing crashed tables…

  • Posted a reply to WordFence Seems To Be Blocking My Theme Customiser, on the site WordPress.org Forums:
    Hi Jae, The error you're describing seems to be a 500 error being thrown by…

  • Posted a reply to table wp_wfNet404s doesn’t exist in engine, on the site WordPress.org Forums:
    Hi @nokao, This error is indicating that the table may have become corrupted. To try…

  • Posted a reply to tmp folder filling up, on the site WordPress.org Forums:
    Hi @longliveking, The files in the .tmp folder are likely being created when WordPress attempts…

  • Posted a reply to File System Credentials Required fails, on the site WordPress.org Forums:
    Hi @davidbick01, Since your credentials have been confirmed as correct, could you check and make…

  • Posted a reply to wordfence plugin causing site errors, on the site WordPress.org Forums:
    Hi @stanelly, We're not aware of any issues that should have effected the plugin's ability…

  • Posted a reply to error_log array_key_exists warnings, on the site WordPress.org Forums:
    Hi @bh007, Could you please create a backup archive of the entire wp-content/wflogs folder and…

  • Posted a reply to Wordfence on hosted BLOG, on the site WordPress.org Forums:
    Hi @mveba, We occasionally do see situations where Wordfence has been automatically deactivated due to…

  • Posted a reply to Weird Info in Activity Log, on the site WordPress.org Forums:
    Hi @intermarketer, The URLs reported include URLs that appear in files such as php and…

  • Posted a reply to Blocked logins from my server IP, on the site WordPress.org Forums:
    Hi @fileidol, The message is your brute force protection notifying you that there was an…

  • Posted a reply to Exclude Files From Scan Doesn’t Work?, on the site WordPress.org Forums:
    Hi @linux4me2, The "Exclude files from scan" functionality relates to the scan process and does…

  • Posted a reply to Move Login page, on the site WordPress.org Forums:
    Hi @franck_b, We don't have any plans to support moving the login page option as…

  • Posted a reply to Database Backup Restore Issue, on the site WordPress.org Forums:
    Hi @blwdjustin, Can you provide more information about your database setup, such as whether you're…

  • Posted a reply to Incorrect login attempt produces 502 Bad gateway, on the site WordPress.org Forums:
    Hi Lukas, Are you still seeing this behavior? I tested using Chrome (67.0.3396.99) and Firefox…

  • Posted a reply to Can somebody help me with this?, on the site WordPress.org Forums:
    Hi @langejan, Those are normal notices that Wordfence is doing its job. Those are all…

  • Posted a reply to ?wordfence_lh=1&hid=, on the site WordPress.org Forums:
    Hi @mike-clayton, The URL you provided is generated by the Wordfence firewall. When you visit…

  • Posted a reply to Amazon RDS Point-In-Time restore fails – wp_wfBlocks7 issue, on the site WordPress.org Forums:
    Hi @managedhostingpartners, I had Quality Assurance take a look at this issue, and when they…

  • Posted a reply to Failure: Custom Scan file contents for backdoors, Trojans and suspicious code, on the site WordPress.org Forums:
    Hi @backpackingseries, The scan option that is displaying in the alert banner, the malware scan,…

  • Posted a reply to How to whitelist AWS?, on the site WordPress.org Forums:
    Hi @parakeet, Glad to see that you're getting successful connections! That's correct -- brute force…

  • Posted a reply to Wordfence blocks Vaultpress helper script, on the site WordPress.org Forums:
    Hi @jennyinbc, You can set the firewall into Learning Mode while you're doing the site…

  • Posted a reply to OTF Fonts fail scan, on the site WordPress.org Forums:
    Hi @jsepeta, These files look like legitimate font files that could be part of the…

  • Posted a reply to Stolen website with my install of Wordfence still active., on the site WordPress.org Forums:
    Hi Kenny, There isn't anything we can do from our end, unfortunately. If you're using…

  • Posted a reply to Failure: Custom Scan file contents for backdoors, Trojans and suspicious code, on the site WordPress.org Forums:
    Hi @backpackingseries, Would it be possible for you to reproduce the scan failure? If it's…

  • Posted a reply to How to whitelist AWS?, on the site WordPress.org Forums:
    Hi @parakeet, After doing some retesting, it looks like your original configuration should be working.…

  • Posted a reply to How to whitelist AWS?, on the site WordPress.org Forums:
    Hi @parakeet, I discussed your use case with the team, and the general recommendation is…

  • Posted a reply to include_once failed to open stream on line 305, on the site WordPress.org Forums:
    Hi @jayrenn, The first error message is the include in Line 305 in wp-settings.php: `//…

  • Posted a reply to How to whitelist AWS?, on the site WordPress.org Forums:
    Hi @parakeet, If you leave xmlrpc.php in place for Immediately block IPs that access these…

  • Posted a reply to How to see countries, on the site WordPress.org Forums:
    Hi @scruffy1, When you go to Wordfence > Firewall > Blocking and then click the…

  • Posted a reply to Wordfence could not register with the Wordfence scanning servers, on the site WordPress.org Forums:
    Hi @shojikama, Could you try the following: Go to the “Wordfence –> Tools –> Diagnostics”…

  • Posted a reply to Conflict with “Really Simple SSL” plugin??, on the site WordPress.org Forums:
    Hi @choisir, I can confirm I'm seeing the mixed content messages when I visit your…

  • Posted a reply to WP 0-day, on the site WordPress.org Forums:
    Hi @heiscominsoon, We have indeed addressed this vulnerability! More information is available here: https://www.wordfence.com/blog/2018/06/arbitrary-file-deletion-flaw-present-in-wordpress-core/ Let…