Profiles

Posted a reply to Plugin Closed?, on the site WordPress.org Forums:
Hi! It was discontinued a few days ago. We shall remove it from our web…

Posted a reply to Does it still work?, on the site WordPress.org Forums:
I am not sure I understand correctly where your problem appears. If I got it…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
The first one is the crash. Unfortunately, it doesn't say what caused it or where.…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
The codes above look like they come from an access log to me. That's the…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Thank you. I was hoping that one of these would help, as they often do.…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
The first one matters here (the second one just gives your browser a progress update,…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
The request that you're looking for should be something like POST /wp-admin/admin.php?page=wookite-plugin&endpoint=publish_product&job=<some_number>&wpnonce=<some_code> (notice that the…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Hi! The infinite spinning loading screen means that the publishing has failed and the script…

Posted a reply to How to get started with Kite.ly?, on the site WordPress.org Forums:
Click "Kite.ly Merch" in your Dashboard, upload your design, and publish the products. It is…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Memory greed is a known problem with WordPress, especially when burdened with plugins. WooCommerce is…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
If it's failing, then it's crashing. We've put nothing in the code that would've killed…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Hi! karolryan was getting errors about SORT_NATURAL and SORT_FLAG_CASE in the error log. If you're…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Some hosting companies have it configurable. For example, GoDaddy - whose customers had a similar…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Thank you, that helps. What version of PHP are you using? I can only assume…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Hi! We found what the issue was. It affected only "slow" publishing, and should be…

Posted a reply to Publishing Products not working, on the site WordPress.org Forums:
Hi! Thank you for the report and sorry for the inconvenience. We'll look into it…

Posted a reply to Filter by Attributes are not working, on the site WordPress.org Forums:
Hi! Sorry for the inconvenience. Our product range changes, which makes global attributes somewhat complex…

Posted a reply to Two sided product, on the site WordPress.org Forums:
Version 1.1.0 was just released. Cheers, V.

Posted a reply to Permalinks for products are incorrect when choosing a format of ‘post name’, on the site WordPress.org Forums:
So, if I get it right, the same problem appears with manually created non-Kite products?…

Posted a reply to Permalinks for products are incorrect when choosing a format of ‘post name’, on the site WordPress.org Forums:
Hi! This is the first time that I see this problem. Just the fact that…

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
I just tested it on various old versions of PHP. Starting with version 5.3 (which…

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi! Are you using the current version of the plugin (1.0.15)? Also, which version of…

Posted a reply to Adding Metatag / graph data for social sharing of products, on the site WordPress.org Forums:
"Freeze" stands for "dump product images to Media library and use them from there". It…

Posted a reply to Adding Metatag / graph data for social sharing of products, on the site WordPress.org Forums:
Hi! Thank you for reporting this. Indeed, we are not supporting Yoast SEO plugin at…

Posted a reply to How to set the default colour for clothing?, on the site WordPress.org Forums:
Ah, sorry for that. I thought that the first response was missing your point, so…

Posted a reply to How to set the default colour for clothing?, on the site WordPress.org Forums:
I must admit that I don't completely understand your problem. I get it that "black…

Posted a reply to How to set the default colour for clothing?, on the site WordPress.org Forums:
This is not a bug. It was simply not predicted by the current design. When…

Posted a reply to How to set the default colour for clothing?, on the site WordPress.org Forums:
Hi! Unfortunately, choosing a default colour is currently not supported. We're discussing improvements for the…

Posted a reply to product images have a bright pink background colour, on the site WordPress.org Forums:
This was fixed now. V.

Posted a reply to product images have a bright pink background colour, on the site WordPress.org Forums:
Hi! This option isn't configurable, but 00000000 is a RGBA value that means "completely transparent",…

Posted a reply to Two sided product, on the site WordPress.org Forums:
The switcher itself is added automatically. What the theme needs is a call for woocommerce_product_meta_start…

Posted a reply to Two sided product, on the site WordPress.org Forums:
Hi! It should create it, but not as a part of the product image gallery…

Posted a reply to product description not complete, on the site WordPress.org Forums:
Hi! It seems that your products get added as "simple" instead of "variable". Please, try…

Posted a reply to No images and showing out of stock?, on the site WordPress.org Forums:
Missing product images usually mean a theme that implements WooCommerce interface without its usual filters…

Posted a reply to No images and showing out of stock?, on the site WordPress.org Forums:
Hi! I'm sorry you're experiencing problems. The "out of stock" problem indicates that the products…

Posted a reply to Shipping Class not being assigned to product in Woocommerce, on the site WordPress.org Forums:
I've tested the current version of the plugin with WooCommerce 3.0.5. "Fast products publishing" seems…

Posted a reply to Shipping Class not being assigned to product in Woocommerce, on the site WordPress.org Forums:
This is very strange, as we've never had anything similar to your issues (not on…

Posted a reply to Shipping Class not being assigned to product in Woocommerce, on the site WordPress.org Forums:
Hi! Thank you for your interest in our plugin. Shipping classes... when you went to…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
It is impossible for the plugin to delete theme files, except maybe on purpose, but…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Apologies for the late reply. I didn't get the email notification. The version 1.0.15 (just…

Posted a reply to php argument errors, on the site WordPress.org Forums:
We have just released version 3.0.14 that should be compatible with WooCommerce 3.0.4+ and Twenty…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Error 500 is caused by some hick-up on the server, but it can be almost…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
That's due to your server running PHP older than 5.4, which was released in March…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Hi! Please try the (just released) version 1.0.13. That image is now loading locally and…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Not sure why, but GoDaddy one was mentioned on several spots related to this. My…

Posted a reply to php argument errors, on the site WordPress.org Forums:
Hi! I removed all my plugin data and reinstalled it with WooCommerce 3.0.3, but I…

Posted a reply to PHP error on first install, on the site WordPress.org Forums:
This problem was fixed with today's release of the version 1.0.11.

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Thank you so much for trying that! Please, try one more thing: add [this image](https://s3.amazonaws.com/kitewebsite/kite_logo.png)…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Unfortunately, I have no idea why is this failing. I cannot trace ".../class-wp-image-editor.php on line…

Posted a reply to Installation/activation error. Breaks site!, on the site WordPress.org Forums:
Hi! I am sorry to hear that you're having problems with our plugin. The configuration…