Sergiov
@sve01 on WordPress.org
- Member Since: October 13th, 2024
- Location: USA
- Website: elementor.com
- Job Title: Customer Experience Engineer
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Posted a reply to Missing translation files, on the site WordPress.org Forums:
Since this question concerns Elementor Pro, please note that we’re unable to provide support for… -
Posted a reply to The Ken Burns effect stopped working after update, on the site WordPress.org Forums:
@gemart1 Thank you for reaching out. There are no known reports of any issues after… -
Posted a reply to Global Element Broken/Issues With Frontend, on the site WordPress.org Forums:
@toad78 I understand you’re experiencing issues with the Slider widget. To better assist you, could… -
Posted a reply to prefers-reduced-motion:reduce in Elementor frontend CSS code, on the site WordPress.org Forums:
Thanks for sharing your feedback. The CSS snippet you’re referring to is part of Elementor’s… -
Posted a reply to Sliders inside Elementor Tabs break after second page load (cache issue?), on the site WordPress.org Forums:
@gcextempora Thanks for reaching out and for taking the time to share the details of… -
Posted a reply to Error in the file JS checklist.min.js, on the site WordPress.org Forums:
@esaenz28 Thanks for reporting the issue with the Templates popup. From your description, this looks… -
Posted a reply to Fatal Error in Elementor Editor – Unable to Edit Pages (Latest Version), on the site WordPress.org Forums:
@ashutoshguptaydg , Thank you for your message. In most cases, issues with the editor not… -
Posted a reply to [Elementor Website Builder - More Than Just a Page Builder] Veracode vulnerabilities in elementor plugin, on the site WordPress.org Forums:
I’m Sergio from the Elementor Support team. Since this is a potential security vulnerability in… -
Posted a reply to DELETE Link not active, on the site WordPress.org Forums:
I'm Sergio from the Elementor support team. It’s likely that your hosting provider or a… -
Posted a reply to Errors?, on the site WordPress.org Forums:
I’m Sergio from the Elementor Support team. I understand you’re experiencing a PHP error. This… -
Posted a reply to Failed aupdate Elementor to 3.30.4 version, on the site WordPress.org Forums:
I'm Sergio from the Elementor support team. We haven’t heard back from you regarding the… -
Posted a reply to Custom CSS Color Override Not Applying in Elementor (Free Version), on the site WordPress.org Forums:
@sattajunction I'm Sergio from the Elementor support team. I understand you’re trying to override a… -
Posted a reply to Same error in the COUNTER widget for over 15 months., on the site WordPress.org Forums:
@eliaspatrickjr Dear {{customer.firstName}}, I’m Sergio from the Elementor Support team. I’ve reviewed the issue mentioned… -
Posted a reply to Compatible with WordPress and Other plugin, on the site WordPress.org Forums:
I understand the issue you’re experiencing with the display of currency symbols. This may already… -
Posted a reply to ELEMENTOR PLUGIN CAUSES THE WEBSITE CRASH!!!, on the site WordPress.org Forums:
To help resolve the issue you’re experiencing, I recommend fully deactivating and deleting all existing… -
Posted a reply to Please fix jquery deprecated messages, on the site WordPress.org Forums:
Thank you for reaching out and for sharing your concerns. I understand you’re seeing deprecated… -
Posted a reply to The field text is not filled in mainEntity.acceptedAnswer”中), on the site WordPress.org Forums:
Dear {{customer.firstName}}, Thanks for your message and for sharing the context. It seems like the… -
Posted a reply to Updating to Elementor v. 3.26 and later causing critical error, on the site WordPress.org Forums:
@julie2009 Thank you for reaching out. I understand you’re experiencing issues while using a third-party… -
Posted a reply to elementor not loading global styles, on the site WordPress.org Forums:
Dear @locker17, Thank you for reaching out. As per WordPress.org guidelines, we’re unable to provide… -
Posted a reply to Paragraph and Line Breaks not “sticking”, on the site WordPress.org Forums:
Hello @shannonsadik Thanks for reaching out. I understand how frustrating this issue can be. Based… -
Posted a reply to Woocommerce – Single Product Page – Product Name Missing, on the site WordPress.org Forums:
Dear {{customer.firstName}}, I’m Sergio from the Elementor Support Team—thank you so much for your patience,… -
Posted a reply to Fatal Error, on the site WordPress.org Forums:
Dear {{customer.firstName}}, I’m Sergio from the Elementor Support Team—thank you so much for your patience,… -
Posted a reply to New common-modules.min.s script causing trouble in Livemesh Posts Carousel, on the site WordPress.org Forums:
Dear {{customer.firstName}}, I’m Sergio from the Elementor Support Team—thank you so much for your patience,… -
Posted a reply to how to exclude image carousel js from wp rocket js delay, on the site WordPress.org Forums:
Dear {{customer.firstName}}, I’m Sergio from the Elementor Support Team—thank you so much for your patience,… -
Posted a reply to Bug in Elementor’s JSON-LD Schema: Missing “text” Field in “acceptedAnswer”, on the site WordPress.org Forums:
Dear {{customer.firstName}}, I’m Sergio from the Elementor Support Team—thank you so much for your patience,… -
Posted a reply to How to Optimize Elementor Pages for Better Load Speed?, on the site WordPress.org Forums:
Dear @mdsalimreza8790, Thank you so much for your kind words! We’re thrilled to hear you’re… -
Posted a reply to Automatic line break no longer works in the blocks, on the site WordPress.org Forums:
Hello @magneetjeswinkel, Upon further inspection of the page, I have confirmed that the break appears… -
Posted a reply to Bottom left menu bar not showing Elementor, on the site WordPress.org Forums:
Hi @canard28, Please visit Elementor -> Features -> Editor Top Bar. Enable it, then disable… -
Posted a reply to margin right is not working, on the site WordPress.org Forums:
The ticket will be closed due to inactivity -
Posted a reply to Front-end gives fatal error after uploading elementor to 3.26.3, on the site WordPress.org Forums:
Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.comref:… -
Posted a reply to Elementor Issue With the Footer Page, on the site WordPress.org Forums:
Dear @alluresession We haven’t heard from you, so this ticket will be closed due to… -
Posted a reply to Bug; Elementor content remains even if disabled, on the site WordPress.org Forums:
Dear @webepc, The behavior you described is expected since Editing with Elementor allows you to… -
Posted a reply to CLS in Header (Mobile Only), on the site WordPress.org Forums:
Dear @bilalkh97 , We haven’t heard from you, so this ticket will be closed due… -
Posted a reply to Basic gallery problem, on the site WordPress.org Forums:
Dear @bydanish We haven’t heard from you, so this ticket will be closed due to… -
Posted a reply to Saving a page with a column background image applies to published version, on the site WordPress.org Forums:
Dear @2motion, We haven’t heard from you, so this ticket will be closed due to… -
Posted a reply to Issues with elementor on fresh install, on the site WordPress.org Forums:
Hi @scythez , As an Elementor Pro user, please submit a support ticket at my.elementor.com… -
Posted a reply to Issues with elementor on fresh install, on the site WordPress.org Forums:
Hi @scythez, You can review the minimum system requirements for Elementor here: System Requirements. Please… -
Posted a reply to ONE PAGE #, on the site WordPress.org Forums:
Hi @denispancionato, As an Elementor Pro user, please submit a support ticket at my.elementor.com for… -
Posted a reply to Table of contents swapping and going crazy, before landing on the active heading, on the site WordPress.org Forums:
Hi nicolasod777, I have reviewed the site an noticed you are using Elementor Pro. please… -
Posted a reply to [NSFW] Elementor Issue as I am not able to update any content on my Home Page., on the site WordPress.org Forums:
Hello, For Pro support, please visit your Elementor dashboard and initiate a support ticket directly… -
Posted a reply to [NSFW] Elementor Issue as I am not able to update any content on my Home Page., on the site WordPress.org Forums:
Hi There, This ticket will be closed due to inactivity. If you encounter any other… -
Posted a reply to Missing Proceed Button tab, on the site WordPress.org Forums:
Dear meatface888, Unfortunately, we are unable to access your site at the moment, as it… -
Posted a reply to Error CSS file. code:404, on the site WordPress.org Forums:
Hi masouddarvishi1992, I understand your concern, and I believe the issue you’re experiencing may be…