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Posted a reply to [SumUp Payment Gateway For WooCommerce] Security vulnerability, on the site WordPress.org Forums:
Hello, Thank you for flagging. Please be aware that we have released the version 2.7.10… -
Posted a reply to No longer working, on the site WordPress.org Forums:
Dear customer, We are sorry to hear about this issue. In order to receive further… -
Posted a reply to Connect Account button isn’t working, on the site WordPress.org Forums:
Dear customers, Thank you for reaching out. We are aware of the issue and are… -
Posted a reply to Fatal errror versión 2.5.9, on the site WordPress.org Forums:
Hey, We’re sorry you are having an issue with the plugin.In order to provide more… -
Posted a reply to Is it possible to refund from the wordpress panel ?, on the site WordPress.org Forums:
Hey Rom Soul , Please be advised that our WooCommerce plugin does not offer refunds. This means… -
Posted a reply to Invalid request. Invalid param ‘action, on the site WordPress.org Forums:
Dear user, please make sure that you downloaded the latest WooCommerce plugin version in order… -
Posted a reply to Error: Undefined index… class-wc-sumup-gateway.php on line 266, on the site WordPress.org Forums:
Hey Nick, Since this forum is not checked by SumUp regularly and, in order, to… -
Posted a reply to Payment is ok but not order is generated in woocommerce, on the site WordPress.org Forums:
Hey @mrjive ! SumUp only has control over the payment gateway in WooCommerce. Thus, if… -
Posted a reply to Interface not loading, on the site WordPress.org Forums:
Hey @dansart,You should have received an email from SumUp with the confirmation that the payment… -
Posted a reply to Interface not loading, on the site WordPress.org Forums:
Good morning, The error that you are encountering might be due to the fact that… -
Posted a reply to SumUp Card Reader, on the site WordPress.org Forums:
Good morning, The plugin SumUp offers for WooCommerce can only be used to take online… -
Posted a reply to SumUp Zahlungen “nur” mit WooComerce möglich?, on the site WordPress.org Forums:
Hey Markus, We kindly ask you to visit the following link where you will find… -
Posted a reply to [SumUp Payment Gateway For WooCommerce] Ativo no Brasil?, on the site WordPress.org Forums:
Hey @sterndata ! Thank you for modifying the link. Indeed it is: https://www.sumup.com/pt-br/pagamentos-online/. I must… -
Posted a reply to Ativo no Brasil?, on the site WordPress.org Forums:
Good afternoon, We kindly ask you to visit the following link where you will be… -
Posted a reply to [SumUp Payment Gateway For WooCommerce] Unable to activate Plugin, on the site WordPress.org Forums:
Good afternoon, Please note that the payment gateway needs to be activated on our side… -
Posted a reply to [SumUp Payment Gateway For WooCommerce] Failed to get Checkout ID to process payment., on the site WordPress.org Forums:
Hello, The error “Failed to get Checkout ID to process payment” means that the payment… -
Posted a reply to [SumUp Payment Gateway For WooCommerce] PCI DSS, on the site WordPress.org Forums:
Hello, We kindly ask you to visit the following link, where you will be able… -
Posted a reply to [SumUp Payment Gateway For WooCommerce] Payment form gets loaded twice with WooCommerce 6.3, on the site WordPress.org Forums:
Good afternoon, A fix has been deployed, which prevents the card widget to load twice.… -
Posted a reply to Erreur lors du traitement de la commande. Veuillez essayer de nouveau, on the site WordPress.org Forums:
Dear David, In order to be able to assist you, we kindly ask you to… -
Posted a reply to Plugin Does Not Work, on the site WordPress.org Forums:
Dear Adam, In order to be able to see if the payment gateway is activated… -
Posted a reply to Plug in fail on checkout from some countries, on the site WordPress.org Forums:
Good afternoon, As a payment gateway SumUp does not have any card restrictions. Should there… -
Posted a reply to How to translate a placeholder “Name”, on the site WordPress.org Forums:
Good afternoon, We kindly ask you to send us your request along with the screenshot… -
Posted a reply to Brazilian Currency, on the site WordPress.org Forums:
Dear Luiza, We are working to be able to offer our eCom services in Brazil.… -
Posted a reply to Subscriptions, on the site WordPress.org Forums:
Good afternoon, Due to our licenses, subscription is not a business model we can offer… -
Posted a reply to Order not confirmed but created, on the site WordPress.org Forums:
Hello, We kindly ask you to contact WooCommerce directly, as the issue that you are… -
Posted a reply to prevent the conclusion of the order, on the site WordPress.org Forums:
Hello, We kindly ask you to contact WooCommerce directly, as the issue that you are… -
Posted a reply to Checkout page iframe on mobile, on the site WordPress.org Forums:
Hello, We kindly ask you to send us the email linked to your SumUp account… -
Posted a reply to Trying to process a payment but the transaction was invalid, on the site WordPress.org Forums:
Hello, In order to be able to investigate, we kindly ask you to send us… -
Posted a reply to pending payment, on the site WordPress.org Forums:
Dear Shaun, Please note that the issue might be related to the Stock Management feature… -
Posted a reply to Update, on the site WordPress.org Forums:
Good afternoon, We kindly ask you to email us to integration@sumup.com to let us know… -
Posted a reply to Brazilian Currency (BRL), on the site WordPress.org Forums:
Dear Denisson, SumUp does not have the eCommerce option available in Brazil at the moment.… -
Posted a reply to Checkout ID bug but payment activated, on the site WordPress.org Forums:
Dear Andrea, In order to be able to assist you, we kindly ask you to… -
Posted a reply to Not translating, only in English?, on the site WordPress.org Forums:
Hi Albert, Should you need to translate your website, please take a look at the…