Profiles

Posted a reply to Critical Performance Issue, on the site WordPress.org Forums:
Hi @whanklee, Thank you for reaching out and reporting this issue. We've identified a possible…

Posted a reply to Top-notch support, on the site WordPress.org Forums:
Thank you so much for this fantastic review, Jurgen! We're thrilled to hear that the…

Posted a reply to Molongui Authorship causes fatal error, on the site WordPress.org Forums:
Hi @ahochberg, We've already responded to your other support ticket on this topic but haven't…

Posted a reply to Order bump doesn’t apply discount anymore after WOO 10.0.0, on the site WordPress.org Forums:
Thanks for reporting this @cadlec! You're absolutely right — the version check using a direct…

Posted a reply to Molongui generates 6K+ phantom paginated author pages, on the site WordPress.org Forums:
Hi @dreadsupp, We’ve reproduced and fixed the issue you reported. A Pro plugin update (1.8.15)…

Posted a reply to Molongui generates 6K+ phantom paginated author pages, on the site WordPress.org Forums:
Hi Radek, Thank you for reaching out and for the detailed explanation of the issue…

Posted a reply to Website Timeout & High Load After Installing Molongui Authorship Plugin, on the site WordPress.org Forums:
We hope the issue was just a glitch and everything is working fine now. Since…

Posted a reply to Website Timeout & High Load After Installing Molongui Authorship Plugin, on the site WordPress.org Forums:
Hi @megalopreneur, Thanks for reaching out! Could you tell me when those issues occur? For…

Posted a reply to v5.1.0 fails to download, on the site WordPress.org Forums:
We hope the information and solution we provided resolved your issue. Since we haven't heard…

Posted a reply to Missing CSS files, on the site WordPress.org Forums:
The issue reported in this thread was caused by custom code that was statically referencing…

Posted a reply to Missing CSS files, on the site WordPress.org Forums:
Sure! You can open a support ticket with us here: https://www.molongui.com/help/support/ Anyway, you should clear…

Posted a reply to Separate Guest Authors and WP User Authors on post edit, on the site WordPress.org Forums:
Hi @mattpramschufer, Thank you so much for taking the time to share your feedback and…

Posted a reply to v5.1.0 fails to download, on the site WordPress.org Forums:
Hi Rian, Apologies for the delayed response. Were you able to download the update successfully?…

Posted a reply to Missing CSS files, on the site WordPress.org Forums:
Hi @sadieh, Do you have a caching plugin? Maybe a server's cache? I'd say your…

Posted a reply to Separate Guest Authors and WP User Authors on post edit, on the site WordPress.org Forums:
So, the issue is that the search results are displaying a long list of authors…

Posted a reply to Separate Guest Authors and WP User Authors on post edit, on the site WordPress.org Forums:
Hi @mattpramschufer, The current author selector is designed to pick the author for a post,…

Posted a reply to Support team is amazing, on the site WordPress.org Forums:
Thank you so much for your kind words! We truly appreciate you recognizing our support…

Posted a reply to By Far the Best Co-Author Plugin, on the site WordPress.org Forums:
Wow, thank you for your fantastic feedback! It's incredibly rewarding to know that Molongui has…

Posted a reply to Disable Contributors Upsell, on the site WordPress.org Forums:
Hi @mattpramschufer, You can easily remove the Post Contributors box following these steps: Go to…