Profiles

Posted a reply to jQuery not defined on Windows server, on the site WordPress.org Forums:
Hello, In your screenshot it appears the 403 forbidden error is triggered by ModSecurity. You…

Posted a reply to PHP Fatal error: Uncaught Error: Failed opening required, on the site WordPress.org Forums:
Hello, I am sorry to hear about this. In the first instance please could you…

Posted a reply to -Daily Site Backups vary in “size” + “# of files”-, on the site WordPress.org Forums:
Hello, Thank you for the log file it appears the posts table is causing a…

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello, You're welcome. Hopefully your new hosting company will be able to assist you, most…

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello, Thank you for confirming the filenames. Unfortunately, those files aren't UpdraftPlus backups, so you…

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello, Please could you try using an image sharing service like this to share a…

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello, Would it be possible for you to provide the filenames of your backups please?

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello,I am sorry to hear about this, what happens when you try to upload the…

Posted a reply to Does restoring an old backup delete other backups made after the restored one?, on the site WordPress.org Forums:
Hello, Your backups will remain unchanged after a restoration, therefore you can choose to restore…

Posted a reply to Uploading database and backup??, on the site WordPress.org Forums:
Hello, I have visited your website and note that it appears to be a blank…

Posted a reply to Message: Working binary zip found: /usr/bin/zip, on the site WordPress.org Forums:
Hello, This is a normal part of the backup process where UpdraftPlus checks for a…

Posted a reply to WooCommerce alls Orders lost after Backup Restore, on the site WordPress.org Forums:
Hello, I am sorry to hear about this. Would it be possible for you to…

Posted a reply to page_capability_updraft-options-group is called regularly but seems to be not ei, on the site WordPress.org Forums:
Hello, Please could you detail the exact step by step configuration changes you made to…

Posted a reply to How can I Download the Previous Version?, on the site WordPress.org Forums:
Hello, I am sorry to hear you are having issues with this. You can download…

Posted a reply to -Daily Site Backups vary in “size” + “# of files”-, on the site WordPress.org Forums:
Hello, I have broken down your queries below: I noticed that the number of files…

Posted a reply to Uncaught Error: Failed opening required, on the site WordPress.org Forums:
Hello, It seems there might be an issue with a missing file in your UpdraftPlus…

Posted a reply to Log files missing, on the site WordPress.org Forums:
Hello, I am sorry to hear about this. There is not a specific setting that…

Posted a reply to Unable to restore backup on GoDaddy, on the site WordPress.org Forums:
Hello, Thank you for letting me know.

Posted a reply to FTP upload has started failing at GoDaddy, on the site WordPress.org Forums:
Hello, I was just checking the GoDaddy documentation and there are some guidelines here as…

Posted a reply to NextGEN crashes when trying to add photo, on the site WordPress.org Forums:
Hello, I would suggest contacting the Photocrati support team here - they should be able…

Posted a reply to Unable to restore backup on GoDaddy, on the site WordPress.org Forums:
Hello,I am sorry to hear about these problems. Would it be possible for you to…

Posted a reply to Change/Update/Delete Google Drive, on the site WordPress.org Forums:
Hello, Apologies for the confusion we are in the process of updating these pages. The…

Posted a reply to FTP upload has started failing at GoDaddy, on the site WordPress.org Forums:
Hello, Do you have Passive mode ticked in the FTP settings?

Posted a reply to Backups not saving to remote storage, on the site WordPress.org Forums:
Hello, Could you share the backup log file via pastebin.com please? You can find the…

Posted a reply to FTP login error, on the site WordPress.org Forums:
Hello, It could be be that the FTP server has been updated to enforce SSL…

Posted a reply to My backup completed successfully but is always empty, on the site WordPress.org Forums:
Hello, Thank you for your reply, I understand your point about the location not being…

Posted a reply to FTP login error, on the site WordPress.org Forums:
Hello, The error message indicates that the FTP server you are connecting to requires encryption.…

Posted a reply to My backup completed successfully but is always empty, on the site WordPress.org Forums:
Hello, If you are trying to save backups to the wp-content / updraft folder you…

Posted a reply to My backup completed successfully but is always empty, on the site WordPress.org Forums:
Hello, May I ask if the folder that you are using to save your backups…

Posted a reply to Schedule frequency incorrect, on the site WordPress.org Forums:
Hello, Please follow these steps: Go to UpdraftPlus >> Advanced Tools >> Wipe settings and…

Posted a reply to Can’t use Backup data (click to download) on Digital Ocean Spaces, on the site WordPress.org Forums:
Hello, Please could you try using the following: endpoint: sgp1.digitaloceanspaces.comlocation: updraft-andy168 or include a path…

Posted a reply to Two site’s backups in gdrive but only one site is synced, on the site WordPress.org Forums:
Hello, I would suggest using two separate browser profiles for the sites in question so…

Posted a reply to Can’t use Backup data (click to download) on Digital Ocean Spaces, on the site WordPress.org Forums:
Hello, Thank you for the update. Assuming you create a bucket "updraft-andy168" directly on Digital…

Posted a reply to Can’t use Backup data (click to download) on Digital Ocean Spaces, on the site WordPress.org Forums:
Hello, Please could you try using the following pattern for the endpoint => region.digitaloceanspaces.com. After…

Posted a reply to Can’t use Backup data (click to download) on Digital Ocean Spaces, on the site WordPress.org Forums:
Hello, May I ask what naming pattern you are using for your endpoint please? Is…

Posted a reply to Not backing up for the last month, on the site WordPress.org Forums:
Hello, Apologies for the confusion, it does sound like the rescan remote storage link has…

Posted a reply to Updraft plus won’t make backup – PHP – java??, on the site WordPress.org Forums:
Hello, Thank you for the update, you can add the line below your database define…

Posted a reply to Scheduled backup settings are ingored, on the site WordPress.org Forums:
Hello, Thank you for the log file, you just need to check and save UpdraftPlus…

Posted a reply to Fails to delete backups from remote storage, on the site WordPress.org Forums:
Hello, Thank you for the update. According to the log file the backup was successful…

Posted a reply to Fails to delete backups from remote storage, on the site WordPress.org Forums:
Hello, Thank you for sharing the log file. In this instance I would suggest manually…

Posted a reply to Restoring db backup taking forever and failed, on the site WordPress.org Forums:
Hello, Please could you share the restoration log from the wp-content / updraft folder using…

Posted a reply to Updraft plus won’t make backup – PHP – java??, on the site WordPress.org Forums:
Hello, Thank you for making this information accessible. It seems your WordPress instance has a…

Posted a reply to Backups from different websites show up on wrong site!, on the site WordPress.org Forums:
Hello, Thank you for letting us know, just to be clear to use different sub…

Posted a reply to FYI – Conflict with PDF Invoice, on the site WordPress.org Forums:
Hello, Thank you for reporting this, would it be possible for you to re-post this…

Posted a reply to Fails to delete backups from remote storage, on the site WordPress.org Forums:
Hello, Would it be possible for you to update UpdraftPlus to the latest version? For…

Posted a reply to Backups from different websites show up on wrong site!, on the site WordPress.org Forums:
Hello,I am sorry to hear about this issue. Thank you for the log file, the…

Posted a reply to Updraft plus won’t make backup – PHP – java??, on the site WordPress.org Forums:
Hello, Thank you for the update, unfortunately we are unable to view the Google Drive…

Posted a reply to There were errors in the uploads, so the ‘resume’ event is remaining scheduled, on the site WordPress.org Forums:
Hello, Unfortunately you would need to submit a ticket through the link my colleague provided…

Posted a reply to Restore fail, on the site WordPress.org Forums:
Hello, Thank you for the update. Since there is a permissions issue and you are…

Posted a reply to Restoration Issue – Please Help, on the site WordPress.org Forums:
Hello, Thank you for the update. Just to re-iterate, the warning about your character set…