Profiles

Posted a reply to Slide title, on the site WordPress.org Forums:
Hi @ralak! Thanks for contacting us! If your main goal is to get the slide…

Posted a reply to Scrolling disabled on elementor page with slider, on the site WordPress.org Forums:
Hi @eyeswiseopen! I checked your site, and I couldn't find published Smart Slider 3 on…

Posted a reply to Hide plugin depending user roles, on the site WordPress.org Forums:
Hi @stazjacc! Only those users can see Smart Slider on the backend, whose roles have…

Posted a reply to No Block Slide Type For Video Block, on the site WordPress.org Forums:
Hi @nobuhlesibusiso! The slider template that you linked is actually a premium template that uses…

Posted a reply to Thumbnails clickable, on the site WordPress.org Forums:
Hi @brisch! I'm sorry but there's no way to create something like this. The thumbnails…

Posted a reply to text size and position, on the site WordPress.org Forums:
Hi @mstudioil! I'm sorry but in the Free version, you have only access to these…

Posted a reply to Auto proportional height, on the site WordPress.org Forums:
Hi @karpo518! The height of your slider won't be increased by the content because your…

Posted a reply to Auto proportional height, on the site WordPress.org Forums:
Hi @karpo518! To make the slider as high as its content, your best option is…

Posted a reply to Youtube video stops playing when not visible, on the site WordPress.org Forums:
Hi @kilipkrzyzynski! At YouTube layers, we have an option called 'Pause on Scroll': https://smartslider.helpscoutdocs.com/article/1846-youtube-layer#pause-on-scroll where…

Posted a reply to shortcode inside smart slider not working, on the site WordPress.org Forums:
Hi @kuupik! Thanks for contacting us! However you can put shortcodes into any text or…

Posted a reply to Outdated 3rd party issue, on the site WordPress.org Forums:
Hi @patelketan! Sorry, for the misunderstanding. The es6-promise.js was used to build the third-party module,…

Posted a reply to Smart Slider 3 – background animations removed in last update, on the site WordPress.org Forums:
Hi @trudyjm! Thanks for contacting us! With the latest release of Smart Slider3, we introduced…

Posted a reply to Arrows on desktop, drag on mobile?, on the site WordPress.org Forums:
Hi @ceol! In the Pro version, you could use our Link actions, https://smartslider.helpscoutdocs.com/article/1830-link#actions to create…

Posted a reply to Using staging website, how to change url for nextend?, on the site WordPress.org Forums:
Hi @rajatag! Thanks for contacting us! Yes, it's coming from our plugin, to give feedback…

Posted a reply to Social Login ONLY Option?, on the site WordPress.org Forums:
Hi @chrisozon! Thanks for contacting us! Our plugin doesn't create the complete login form, it…

Posted a reply to Smart Slider 3 – Not showing after migration, on the site WordPress.org Forums:
HI @jellemarechal! You can check your site's unoptimized version if you write some random parameters…

Posted a reply to Smart Slider 3 – Not showing after migration, on the site WordPress.org Forums:
Hi @jellemarechal! I checked the linked page, and I can not see any Smart Slider…

Posted a reply to Change images on hover, on the site WordPress.org Forums:
It means we won't load jQuery anymore on the frontend, so if you don't have…

Posted a reply to Change images on hover, on the site WordPress.org Forums:
Hi @mstudioIL! I'm sorry but in the free version there's no general option to do…

Posted a reply to Slider not displayed on screen or mobile, on the site WordPress.org Forums:
Hi @amanso! I am glad you have managed to fix the problem. If you will…

Posted a reply to Dynamic slide not updating even after clearing cache, on the site WordPress.org Forums:
Hi @ikone227! Is it possible that you saved your Dynamic slides with static save? https://smartslider.helpscoutdocs.com/article/1725-dynamic-slide-basics#save…

Posted a reply to Smart Slider Api, on the site WordPress.org Forums:
Hi @usamab! Thanks for contacting us! I'm sorry, but we don't have an endpoint to…

Posted a reply to Slider not displayed on Safari, on the site WordPress.org Forums:
Hi @toriko2609! Meanwhile, as I see you also hid the section with your Smart Slider…

Posted a reply to Slider not displayed on Safari, on the site WordPress.org Forums:
Hi @toriko2609! Your element is hidden by Elementor. It adds an "elementor-hidden-tablet" and an "elementor-hidden-mobile"…

Posted a reply to Safari iOS 9 Issue, on the site WordPress.org Forums:
Hi @ovidiuintech! If a device, or operating system, or browser not supported, then there's no…

Posted a reply to Create image map with hotspots and tooltips on hover/click ?, on the site WordPress.org Forums:
Hi @abitofmind! I'm sorry for the delayed reply! For some reason, we haven't got any…

Posted a reply to Safari iOS 9 Issue, on the site WordPress.org Forums:
Hi @ovidiuintech! I'm sorry but Smart Slider doesn't support iOS 9 Safari: https://smartslider.helpscoutdocs.com/article/1716-system-requirements#frontend We only…

Posted a reply to Arrows – accidentally highlighted in use, on the site WordPress.org Forums:
Hi @ceol! We could reproduce your problem, and I reported it to our developers. Until…

Posted a reply to Code problem, on the site WordPress.org Forums:
Hi @carlosgr7! Could you please check what's the image URL in the editor, after you…

Posted a reply to Arrows – accidentally highlighted in use, on the site WordPress.org Forums:
Hi @ceol! We tried to reproduce in Safari too, but unfortunately, we can't. We checked…

Posted a reply to Arrows – accidentally highlighted in use, on the site WordPress.org Forums:
Hi @ceol! Unfortunately, I couldn't reproduce your problem, so please open a support ticket directly…

Posted a reply to No animation, on the site WordPress.org Forums:
Hi @ceol! If your images have different dimensions, they aren't covering each other, so when…

Posted a reply to Slide align background image left, on the site WordPress.org Forums:
Hi @achim945! Unfortunately, we don't have options for that. You could create custom CSS code,…

Posted a reply to Bad html tags, on the site WordPress.org Forums:
Hi @lofesa! These kinds of problems can be caused by optimization plugins. If you check…