Profiles

Posted a reply to Trustindex “Read more” button sometimes missing on mobile, on the site WordPress.org Forums:
Hi @vincespice Thanks for reporting this. We’ve fixed the issue. Could you please check if…

Posted a reply to only 10 review, on the site WordPress.org Forums:
Hi @allyouneedexpress The free version of the plugin displays only the latest 10 reviews. If…

Posted a reply to Paid Version Trustindex.io but review not updated automatically in wordpress, on the site WordPress.org Forums:
Hi @kityeng, Thank you for your patience. We have fixed the issue, and your widget…

Posted a reply to Only 5 reviews are shown instead of 10, on the site WordPress.org Forums:
Hi @simeon987, I’m glad to hear it’s working now. Thanks for your feedback. Kind regards,Laca…

Posted a reply to Reviews does not get displayed, on the site WordPress.org Forums:
Hi @rohitkilowott, Thanks for the details and screenshots. Based on the screenshot, the main issue…

Posted a reply to Feed is not refreshing – manual refresh is stuck, on the site WordPress.org Forums:
<span style="font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;">Hi…

Posted a reply to How to get direct HTML/Script embed code for Trustindex Google Reviews?, on the site WordPress.org Forums:
Hi @kate_lengerova Thank you for your question. At the moment, the direct HTML/script embed option…

Posted a reply to SCHEMA not displayed in google schema test, on the site WordPress.org Forums:
Hi @tschnurr1 Thank you for pointing this out. You are right that this is not…

Posted a reply to Feed is not refreshing – manual refresh is stuck, on the site WordPress.org Forums:
Hi @benicole Thank you for reporting this issue. The data file download may have been…

Posted a reply to SCHEMA not displayed in google schema test, on the site WordPress.org Forums:
HI @tschnurr1 Our free plugin does not generate schema markup. If you would like to…

Posted a reply to Only 5 reviews are shown instead of 10, on the site WordPress.org Forums:
Hi @simeon987 This may happen because the free plugin fetches only your latest 10 reviews,…

Posted a reply to WordPress Widgets for Social Photo Feed Plugin is vulnerable, on the site WordPress.org Forums:
Hi @nahueltroisi Thank you for reporting this issue. This was actually already fixed in version…

Posted a reply to Paid Version Trustindex.io but review not updated automatically in wordpress, on the site WordPress.org Forums:
Hi @kityeng Thank you for reporting this issue. We currently have a small problem affecting…

Posted a reply to Ca ne fonctionne plus., on the site WordPress.org Forums:
Hi @po3medolls, I tested it on my side, and the widget appears correctly in all…

Posted a reply to It says no reviews, I have 50 reviews, on the site WordPress.org Forums:
Hi @franckyz Thank you for your feedback and for letting us know that updating WordPress…

Posted a reply to Ca ne fonctionne plus., on the site WordPress.org Forums:
Hi @po3medolls You can usually find which plugin or custom code is overriding the widget’s…

Posted a reply to Not free, on the site WordPress.org Forums:
<span style="font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;">Hi</span>…

Posted a reply to limit reviews shown, on the site WordPress.org Forums:
Hi,ó @magicadey In the free version of the plugin, the Grid layout settings cannot be…

Posted a reply to Ca ne fonctionne plus., on the site WordPress.org Forums:
Hi @po3medolls It appears that custom CSS on your website is blocking the widget from…

Posted a reply to It says no reviews, I have 50 reviews, on the site WordPress.org Forums:
Hi @franckyz It’s possible that there was a temporary connection issue while the plugin was…

Posted a reply to reviews doesn’t display on my website, on the site WordPress.org Forums:
Hi @natan2lp Thank you for reporting this issue. We have fixed the problem on our…

Posted a reply to Decepcionante – Disappointing, on the site WordPress.org Forums:
Hi @javiarafan, We’re sorry to hear about your experience. We’ll be happy to help solve…

Posted a reply to Cloudways Hosting says your plugin is the cause of our website crashing daily., on the site WordPress.org Forums:
Hi there, Thanks for the update. Yes, version 1.7.9 is the latest release, and it…

Posted a reply to Cloudways Hosting says your plugin is the cause of our website crashing daily., on the site WordPress.org Forums:
Hi @joyryde We’ve optimized the plugin’s server-side requests and performance, and these improvements are included…

Posted a reply to In my web only appear 10 reviews, on the site WordPress.org Forums:
Hi @idzaney Please note that the free version of the plugin displays the latest 10…

Posted a reply to Niet alle reviews zijn zichtbaar, on the site WordPress.org Forums:
Hallo, Ik heb het nagekeken en ik zie momenteel 7 reviews in de widget. Het…

Posted a reply to No new reviews, on the site WordPress.org Forums:
Hi @heyrob94 In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to Can’t connect Google Reviews with Trustindex., on the site WordPress.org Forums:
Hi @osamuuehara Sorry for the late response. Unfortunately, we were not able to reproduce the problem…

Posted a reply to Google review doesn’t work, on the site WordPress.org Forums:
hi @mystweb This issue is usually caused by a Content Security Policy (CSP) restriction blocking…

Posted a reply to [Widgets for Google Reviews] Trustreviews is saying “There are no reviews on your Google platform., on the site WordPress.org Forums:
Hi, Thank you for reporting this, and we apologize for the inconvenience. There was an…

Posted a reply to You had no reviews at the time, on the site WordPress.org Forums:
Hi, Thank you for reporting this, and we apologize for the inconvenience. This has now…

Posted a reply to not displaying all google reviews, on the site WordPress.org Forums:
Hi, Thank you for reporting this, and we apologize for the inconvenience. There was an…

Posted a reply to widgets for google reviews doesn´t work, on the site WordPress.org Forums:
Hi, Thank you for reporting this, and we apologize for the inconvenience. There was an…

Posted a reply to In my web only appear 10 reviews, on the site WordPress.org Forums:
Hi @yergomezz Thank you for reporting this. There was an issue on our side related…

Posted a reply to not displaying all google reviews, on the site WordPress.org Forums:
Hi, Sorry for the inconvenience regarding the review count. We’re currently working on fixing this…

Posted a reply to widgets for google reviews doesn´t work, on the site WordPress.org Forums:
Hi @sandermk,We’ve performed a cleanup related to the connection on our side, which may help…

Posted a reply to widgets for google reviews doesn´t work, on the site WordPress.org Forums:
Hi @sandermk In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to widgets for google reviews doesn´t work, on the site WordPress.org Forums:
Hi @fabiesteve Thanks for your patience.The issue has now been resolved — we apologize for…

Posted a reply to Error: There are no reviews on your Google platform., on the site WordPress.org Forums:
Hi @cassandramay Thanks for your patience.The issue has now been resolved — we apologize for…

Posted a reply to not displaying all google reviews, on the site WordPress.org Forums:
Hi,The issue has now been resolved — we apologize for the inconvenience caused. To make…

Posted a reply to widgets for google reviews doesn´t work, on the site WordPress.org Forums:
Hi @fabiesteve Thank you for reporting this issue. We’re aware of the problem and are currently…

Posted a reply to Error: There are no reviews on your Google platform., on the site WordPress.org Forums:
Hi @cassandramay Thank you for reporting this issue. We’re aware of the problem and are…

Posted a reply to Critical Issue, on the site WordPress.org Forums:
Hi @mikemp Based on the error message you shared, it may indicate that your server…

Posted a reply to Les navigateurs bloquent l’affichage des avis, on the site WordPress.org Forums:
Bonjour, Merci pour votre réponse. Comme nous ne parvenons toujours pas à reproduire le problème…

Posted a reply to Critical error when you click “read more” on any review, on the site WordPress.org Forums:
Hi @franpropulsia We’ve released a fix that resolves this issue. Could you please check and…

Posted a reply to Les navigateurs bloquent l’affichage des avis, on the site WordPress.org Forums:
Bonjour, Désolé pour la réponse tardive. J’ai testé le widget dans le navigateur Brave, et…

Posted a reply to Cloudways Hosting says your plugin is the cause of our website crashing daily., on the site WordPress.org Forums:
Hi @joyryde Thank you for the feedback.We’re currently working on performance and optimization improvements for…

Posted a reply to Google profile image not dislaying, on the site WordPress.org Forums:
Hi @roburdick It looks like Google isn’t returning your profile image correctly, which is why…

Posted a reply to Critical error when you click “read more” on any review, on the site WordPress.org Forums:
Hi @franpropulsia, The overflow: hidden rule is still applied on the html and body elements.…

Posted a reply to Les navigateurs bloquent l’affichage des avis, on the site WordPress.org Forums:
Bonjour, Pouvez-vous nous envoyer le lien de la page où le problème est visible, afin…