Profiles

Posted a reply to Disconnect GiveWP from Stripe / Platform controls for connected accounts, on the site WordPress.org Forums:
Hello again, Thanks for the reply! Interesting - I do not have an Apps >…

Posted a reply to Disconnect GiveWP from Stripe / Platform controls for connected accounts, on the site WordPress.org Forums:
Hello @brendymullan , Glad you reached out, happy to help! I'll need some additional information…

Posted a reply to Problem with payment confermation, on the site WordPress.org Forums:
Hello, I’m marking this topic as resolved for now, but if you still have questions,…

Posted a reply to Error sending donations, on the site WordPress.org Forums:
Hello @lorenzocp , Regarding the emails marked as Spam, if you decide to leave Akismet…

Posted a reply to Campaigns Section disappeard, on the site WordPress.org Forums:
Hello @matteoprogettosrl , Thanks for the update! For cases like this, I would recommend checking…

Posted a reply to Error sending donations, on the site WordPress.org Forums:
Hello @lorenzocp , Glad you reached out, happy to help! The Deprecated entry you shared…

Posted a reply to Problem with payment confermation, on the site WordPress.org Forums:
https://wordpress.org/support/topic/automatic-donation-receipt-email-after-stripe-payment/

Posted a reply to Problem with payment confermation, on the site WordPress.org Forums:
Hello @silviaserpe1979 , Happy to help again 😊 You'll need to create a webhook in…

Posted a reply to ‘firstName’ is required. Error, on the site WordPress.org Forums:
Hello @catalystdesign , Glad you reached out, happy to help! Since the code snippet did…

Posted a reply to Critical error during import process, on the site WordPress.org Forums:
Hello @shuttleman58 , Glad you reached out, happy to help! We've only seen that error…

Posted a reply to Campaigns Section disappeard, on the site WordPress.org Forums:
Hello again, Thank you for the screenshots! We have a comprehensive list of steps below…

Posted a reply to Unable to Remove Archived Test Campaigns, on the site WordPress.org Forums:
Hello @sakibhasan , Thanks for getting in touch! Your client, Justin Mathis that created the…

Posted a reply to Campaigns Section disappeard, on the site WordPress.org Forums:
Hello @matteoprogettosrl , Glad you reached out, happy to help! What you are describing sounds…

Posted a reply to Allow WordPress Editors to Access Donors List (give-donors) w/o Being an Admin, on the site WordPress.org Forums:
Awesome, thanks for letting us know! 👍🏻 I'll go ahead and mark this topic as…

Posted a reply to Automatic Donation Receipt Email After Stripe Payment, on the site WordPress.org Forums:
Hello Silvia, Thanks for sharing the logs! Your Stripe webhook looks good 👍🏻 Looking at…

Posted a reply to Allow WordPress Editors to Access Donors List (give-donors) w/o Being an Admin, on the site WordPress.org Forums:
Thanks for the screenshot 👍🏻 We recently made some changes and fixes in the user…

Posted a reply to Allow WordPress Editors to Access Donors List (give-donors) w/o Being an Admin, on the site WordPress.org Forums:
Hello @stemsrus , Glad you reached out, happy to help! We have a few built-in…

Posted a reply to Automatic Donation Receipt Email After Stripe Payment, on the site WordPress.org Forums:
Hello again, Thank you for the video, I see the issue now! Stripe makes this…

Posted a reply to Donors and Donations disappear, on the site WordPress.org Forums:
Hello @ashaker, Thank you for the update! I checked with the team and we actually…

Posted a reply to User Account Creation, on the site WordPress.org Forums:
Hello, Just checking in! I’m marking this topic as resolved for now, however, if you…

Posted a reply to Automatic Donation Receipt Email After Stripe Payment, on the site WordPress.org Forums:
Hello @silviaserpe1979 , Thanks for the updates! Super smart to create the Test Mode webhook…

Posted a reply to Donors and Donations disappear, on the site WordPress.org Forums:
Hello @ashaker , Glad you reached out, happy to help. Thanks for including your site…

Posted a reply to Disabling Archived Campaign Forms from Backend Dropdown, on the site WordPress.org Forums:
Hello @tuquyenmyagency , Since the Manual Donations plugin is a premium add-on, we cannot provide…

Posted a reply to Automatic Donation Receipt Email After Stripe Payment, on the site WordPress.org Forums:
Hello @silviaserpe1979, Glad you reached out, happy to help! What you are describing tells me…

Posted a reply to User Account Creation, on the site WordPress.org Forums:
Hello @darwp12 , Glad you reached out, happy to help! We would like to know…

Posted a reply to Removing decimals from the donation and modify the donor-dashboard typo, on the site WordPress.org Forums:
Hello @maunish31 , Since Recurring Donations is a premium add-on, we cannot provide support for…

Posted a reply to Square error, on the site WordPress.org Forums:
Hello @ozil23 , Since the Give - Square plugin is a premium add-on, we cannot…

Posted a reply to donor dashboard not loading, on the site WordPress.org Forums:
Hello @guidoj , Glad you reached out, happy to help! I see a few potential…

Posted a reply to Form Customization Not Working, on the site WordPress.org Forums:
Hello @darwp12 , Glad you reached out, happy to help! You've run up against a…

Posted a reply to Donation Route Error, on the site WordPress.org Forums:
Hello @rfpinkston , It’s been a while since we’ve heard back, and I know troubleshooting…

Posted a reply to Donation Form Frontend Errors, on the site WordPress.org Forums:
Hello again @frzsombor , Thank you for sharing your troubleshooting. Let's resume this over in…

Posted a reply to Donation form spinner never ends upon making a donation, on the site WordPress.org Forums:
Hello @bowlerhat , Thank you for your system information! The next steps will involve us…

Posted a reply to PayPal Donations Stuck on Pending + No Logs, on the site WordPress.org Forums:
Hello @frzsombor , I believe this is ultimately related to the database and 500 server…

Posted a reply to Issue with Donations “New View”, on the site WordPress.org Forums:
Hello @frzsombor , The underlying issue of what you are reporting is most likely a…

Posted a reply to No me aparece la opción de CAMPAÑAS, on the site WordPress.org Forums:
Hello @guidocentesimo , Thanks for your providing the system info! I see the issue, however…

Posted a reply to No me aparece la opción de CAMPAÑAS, on the site WordPress.org Forums:
Hello @guidocentesimo , Glad you reached out, happy to help! I used Google Translate for…

Posted a reply to Stripe error, on the site WordPress.org Forums:
Hello @rastas80 , Thanks for the form log error! That can apply to a few…

Posted a reply to Payal Payments fail on ALL Give Wp transactions, on the site WordPress.org Forums:
Hello @davitamckelvey, Thank you for all the updates, that is helpful! :-) Reinstalling the plugin…

Posted a reply to Stripe error, on the site WordPress.org Forums:
Hello @rastas80 , Glad you reached out, happy to help! Every time a donation is…

Posted a reply to Payal Payments fail on ALL Give Wp transactions, on the site WordPress.org Forums:
Hello @davitamckelvey , Glad you reached out, happy to help! First thing, check your form…

Posted a reply to Donation form spinner never ends upon making a donation, on the site WordPress.org Forums:
Hello @bowlerhat , Thanks for the update! Unfortunately that doesn't really show anything definitive. I…

Posted a reply to Donation form spinner never ends upon making a donation, on the site WordPress.org Forums:
Hello @bowlerhat , Glad you reached out, happy to help! When you see spinners and…

Posted a reply to unable to edit Campaigns, on the site WordPress.org Forums:
It’s been a while since we’ve heard back, and I know troubleshooting needs a little…

Posted a reply to GiveWP Donation Forms Not Showing, on the site WordPress.org Forums:
It’s been a while since we’ve heard back, and I know troubleshooting needs a little…

Posted a reply to undefined is not an object, on the site WordPress.org Forums:
It’s been a while since we’ve heard back, and I know troubleshooting needs a little…

Posted a reply to Donation Route Error, on the site WordPress.org Forums:
Hello @rfpinkston , Glad you reached out, happy to help! That error could be few…

Posted a reply to Amount raised not displayed on the form, on the site WordPress.org Forums:
It’s been a while since we’ve heard back, and I know troubleshooting needs a little…

Posted a reply to unable to edit Campaigns, on the site WordPress.org Forums:
Hello @nuevavidatv28 , Glad you reached out, happy to help! This is due to a…

Posted a reply to [GiveWP - Donation Plugin and Fundraising Platform] undefined is not an object, on the site WordPress.org Forums:
Hello again, I missed your second question, sorry about that! I’m also experiencing a bot…

Posted a reply to GiveWP Donation Forms Not Showing, on the site WordPress.org Forums:
Hello @jolu0801 , Glad you reached out, happy to help. When I visit that link…