Profiles

Posted a reply to Invoice missing on renewal order emails (WooCommerce Subscriptions), on the site WordPress.org Forums:
Could you share a screenshot of the attachment settings you're using, please?

Posted a reply to Order number is change when status changed – not when created?, on the site WordPress.org Forums:
@baz74 the first slug page=alg-wc-renumerate-orders-tools is not from our plugin. Our plugin doesn't change the…

Posted a reply to Order number is change when status changed – not when created?, on the site WordPress.org Forums:
@baz74 Apologies for the delayed response. To answer your question, our plugin doesn't renumber the…

Posted a reply to Invoice number skipped (one invoice number missing), on the site WordPress.org Forums:
Hi @callmejud Apologies for the late reply Root cause diagnosis Are skipped invoice numbers typically…

Posted a reply to ordered products missing in pdf send by mail, on the site WordPress.org Forums:
Can you test this on a staging site with only our plugin and Woocommerce activated…

Posted a reply to Critical Log Message in wpo-wcpdf 5.6.0, on the site WordPress.org Forums:
You can email us at support@wpovernight.com

Posted a reply to UBL invoices – insert DueDate in XML, on the site WordPress.org Forums:
@pieterclaesen the topic here seems to be a duplicate of this one. I will close…

Posted a reply to Adding an radio box answer to notes, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to Delivery information for single products, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to Remove text ‘An invoice will be attached to your order details.’, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to Change filename, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to Invoices created in bulk for cancelled orders, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to WC Invoice numbers in Stripe Payout description, on the site WordPress.org Forums:
Since we haven't heard from you in a while. I will mark this topic as…

Posted a reply to WC Invoice numbers in Stripe Payout description, on the site WordPress.org Forums:
The invoice number is included in the order data under the meta key _wcpdf_invoice_number, so…

Posted a reply to Remove text ‘An invoice will be attached to your order details.’, on the site WordPress.org Forums:
This seems to be the default Woocommerce copy - our plugin only attaches the invoice…

Posted a reply to Invoices created in bulk for cancelled orders, on the site WordPress.org Forums:
That's very strange since the plugin doesn't auto create documents on it's own using the…

Posted a reply to Add sr no. (serial number) column, on the site WordPress.org Forums:
This is possible using the customizer in the Premium Templates extension that's a part of…

Posted a reply to Change filename, on the site WordPress.org Forums:
Sure. You can use the guide here to do this.

Posted a reply to Store information not showing in generated PDF invoices, on the site WordPress.org Forums:
Have you setup your store information under PDF Invoices > General > "Shop information" tab?

Posted a reply to Delivery information for single products, on the site WordPress.org Forums:
You can use our guide here to print product custom fields onto the invoice.

Posted a reply to genera las facturas, pero al descargar el zip solo hay una, on the site WordPress.org Forums:
It seems as though you're using our Professional extension to bulk export? If so, could…

Posted a reply to genera las facturas, pero al descargar el zip solo hay una, on the site WordPress.org Forums:
How are you bulk downloading the invoices?

Posted a reply to The font “OpenSans-Bold” contains a bad /BBox, on the site WordPress.org Forums:
It seems that the fonts our plugin uses to generate the PDFs were not properly…

Posted a reply to Adding an radio box answer to notes, on the site WordPress.org Forums:
You can check that the meta key exists before printing, like this updated snippet add_action(…

Posted a reply to Adding an radio box answer to notes, on the site WordPress.org Forums:
You can try the guide here to print a custom field onto the invoices

Posted a reply to Page Numbers to Invoice/Packing Slip, on the site WordPress.org Forums:
You can check this thread here https://wordpress.org/support/topic/number-of-page-of-invoice/

Posted a reply to PDF MISSING COMPONENT, on the site WordPress.org Forums:
The error is related to an outdated version of the mPDF version of the plugin.…

Posted a reply to Price per qty, on the site WordPress.org Forums:
This is possible with the customizer in the Premium Templates extension. Since this is a…

Posted a reply to Invoice of previous order is included instead of new order on subcription renew, on the site WordPress.org Forums:
What plugin are you using for the subscriptions?

Posted a reply to Shipping method twice, on the site WordPress.org Forums:
Since we haven't heard from you in a while, we will mark this topic as…

Posted a reply to Invoice of previous order is included instead of new order on subcription renew, on the site WordPress.org Forums:
Since we haven't heard from you in a while, we will mark this topic as…

Posted a reply to problem generating pdf, on the site WordPress.org Forums:
Since we haven't heard from you in a while, we will mark this topic as…

Posted a reply to Add product price to delivery note, on the site WordPress.org Forums:
This is only possible with the customizer in the Premium Templates extension. Since this is…

Posted a reply to problem generating pdf, on the site WordPress.org Forums:
It seems the issue is related to the mPDF version of the plugin. Try running…

Posted a reply to Random lines when printing packing slips, on the site WordPress.org Forums:
Happy to hear that and thanks for the update :D

Posted a reply to Random lines when printing packing slips, on the site WordPress.org Forums:
Thanks. This is a bit strange. The lines appear in Illustrator but are removed in…

Posted a reply to Random lines when printing packing slips, on the site WordPress.org Forums:
Could you upload a copy of one of these files for us to download, please?

Posted a reply to Random lines when printing packing slips, on the site WordPress.org Forums:
Do you get this when you use a different printer or send the file to…

Posted a reply to Random lines when printing packing slips, on the site WordPress.org Forums:
Could you go to PDF Invoices > Advanced > Tools > Debugging and Logging and…

Posted a reply to Invoice duplication issue, on the site WordPress.org Forums:
Our plugin only prints the order data onto the PDFs, it doesn't manipulate the orders…

Posted a reply to Show custom field only if it has a value, on the site WordPress.org Forums:
Try this updated one add_action( 'wpo_wcpdf_before_billing_address', 'wpo_wcpdf_company_vat', 10, 2 );function wpo_wcpdf_company_vat( $template_type, $order ) {…

Posted a reply to cant download pdf invoice on iPhone, on the site WordPress.org Forums:
It may be an issue of permission in those browser on iOS. You can trying…

Posted a reply to cant download pdf invoice on iPhone, on the site WordPress.org Forums:
Does it work with Firefox or Chrome on the iPhone?

Posted a reply to Empty (or almost empty) PDF when viewing an invoice from the order details page, on the site WordPress.org Forums:
Try reinstall the fonts via PDF Invoices > Advanced > Tools > "Reinstall fonts".

Posted a reply to Show custom field only if it has a value, on the site WordPress.org Forums:
Replace it with this one add_action( 'wpo_wcpdf_before_billing_address', 'wpo_wcpdf_company_vat', 10, 2 );function wpo_wcpdf_company_vat( $template_type, $order )…

Posted a reply to Invoice of previous order is included instead of new order on subcription renew, on the site WordPress.org Forums:
In the "Attach to" settings, are you attaching the invoices to the "Renewal subscription" email…

Posted a reply to Show custom field only if it has a value, on the site WordPress.org Forums:
You can check if the value is there first. Try this updated snippet add_action( 'wpo_wcpdf_before_billing_address',…

Posted a reply to cant download pdf invoice on iPhone, on the site WordPress.org Forums:
Does this also happen on the desktop as well? If only on the mobile, are…

Posted a reply to Introduced an ink-saving mode option for the Simple template, on the site WordPress.org Forums:
Not as yet, unfortunately. However you can try this code snippet that should do the…

Posted a reply to Fatal error after removing order item from checkout page., on the site WordPress.org Forums:
@tezalsec the update is live now, so you can give it a try and let…