Profiles

Posted a reply to Never Works, on the site WordPress.org Forums:
Hello @smartwebninja, We are sorry to hear about the issues experienced during your website transfer…

Posted a reply to File-based caching and woocommerce cart, on the site WordPress.org Forums:
Hello @katmacau, Judging by the description, the issue seems related to the Combine JavaScript or…

Posted a reply to Conflict with other plugin, carousel issue, on the site WordPress.org Forums:
Hello @scotlandtravel, To address this issue effectively, please open a support request from your SiteGround…

Posted a reply to How to make Editors also able to Purge SG Cache?, on the site WordPress.org Forums:
Hello @torgrim, You can provide purge cache capabilities by adding this code snippet to your…

Posted a reply to PHP Deprecated: Creation of dynamic property WP_Object_Cache::$cache_misses, on the site WordPress.org Forums:
Hello @sham0i51, Our developers are still reviewing the reported issue. At this moment, we do…

Posted a reply to Conflict with Latest Quantity Discounts & Pricing + WooCommerce, on the site WordPress.org Forums:
Hello @roberthemsing, If the specific JavaScript file is missing from the drop-down menu in the…

Posted a reply to Custom login URL does not show admin panel on Device, on the site WordPress.org Forums:
Hello @miguelappstudio, Without direct access to your website, it is challenging to determine the exact…

Posted a reply to The plugin causes my payment gateway button to disappear, on the site WordPress.org Forums:
Hello @carceron, You can try disabling the CSS, JavaScript and HTML optimizations one by one…

Posted a reply to Lock and Protect System Folders Issue: blocking a needed script, on the site WordPress.org Forums:
There is no need to provide full path to the file, simply adding the file…

Posted a reply to Cannot modify header information, on the site WordPress.org Forums:
Hello @nathangervenak, To address this issue effectively, please open a support request from your SiteGround…

Posted a reply to Lock and Protect System Folders Issue: blocking a needed script, on the site WordPress.org Forums:
Hello @antoniop80, If the Lock and Protect System Folders option blocks a specific script used…

Posted a reply to Can’t use the plugin because of errors, on the site WordPress.org Forums:
Hello @annamariaerik, Our development team is already aware of the blank page issue and I…

Posted a reply to Getting multiple error, on the site WordPress.org Forums:
Hello @joydipkar73, The errors you encountered with the Speed Optimizer plugin appear to be caused…

Posted a reply to PHP Warning: Array to string conversion in File_Cacher_Trait.php:184, on the site WordPress.org Forums:
Hello @capitancapo, Based on the attached screenshot, the affected site appears to be hosted with…

Posted a reply to “Combine CSS Files” and “Exclude from CSS Combination” problem with a plugin, on the site WordPress.org Forums:
Hello @danstefanov93, If a specific CSS file is missing from the drop-down menu in the…

Posted a reply to Login problem. BUG in settings.php (array_key_exists), on the site WordPress.org Forums:
Hello @pixeladas, I conducted some tests on a standard WordPress installation (version 6.5) and I…

Posted a reply to Cache woff2 y webp, on the site WordPress.org Forums:
Our Speed Optimizer has a feature that allows you to convert existing images to WebP…

Posted a reply to Delay in the appearance of scheduled articles, on the site WordPress.org Forums:
Hello @realpower, You may consider enabling the "Automatic Purge" option in the plugin settings. When…

Posted a reply to css e js, on the site WordPress.org Forums:
Hello @ilgrizly, The drop-down exclude menu only lists scripts added through the default WordPress hooks.…

Posted a reply to PHP Deprecated: Creation of dynamic property WP_Object_Cache::$cache_misses, on the site WordPress.org Forums:
Hello @slaffik, Our developers are already aware of the issue and we expect it to…

Posted a reply to 2FA no longer works, on the site WordPress.org Forums:
You are most welcome. As mentioned earlier, without direct access to your website, it is…

Posted a reply to 2FA no longer works, on the site WordPress.org Forums:
Hello @spacemanspiffey, Such issues can sometimes occur due to the unique combinations of plugins and…

Posted a reply to Cache woff2 y webp, on the site WordPress.org Forums:
Hello @gustavotroisi, Your inquiry is not quite clear and the information provided is insufficient for…

Posted a reply to PHP Warning: Array to string conversion in File_Cacher_Trait.php:184, on the site WordPress.org Forums:
Hello @slaffik, The warning you have encountered is not expected. I have conducted multiple tests…

Posted a reply to 7.4.6 fails with Multisite, on the site WordPress.org Forums:
Hello @jairoochoa, Our development team is already aware of the reported issue and I can…

Posted a reply to Sharp decrease in visits and issue with images, on the site WordPress.org Forums:
Hello @leticia34, Please note that the WordPress forum is specifically for support-related queries regarding the…

Posted a reply to lazy load not working on home page, on the site WordPress.org Forums:
The custom filters are added to the functions.php file of the currently active theme. For…

Posted a reply to Events plugin not showing on CSS and JS list, on the site WordPress.org Forums:
Hello Breda, The drop-down exclude menu only lists scripts added through the default WordPress hooks.…

Posted a reply to Why is the cache test sometimes successful and sometimes not cached?, on the site WordPress.org Forums:
Hello @zhangxiaosong, I noticed that your website is currently utilizing our Basic CDN service, which…

Posted a reply to Problem on php version 8.2, on the site WordPress.org Forums:
Hello @filippoc97, Our plugin is fully compatible with PHP 8.2 and so far we have…

Posted a reply to extremely slow and inefficient, on the site WordPress.org Forums:
Usually migrations of small websites are completed within minutes. However, it's important to note that…

Posted a reply to multiple 404 on Minify CSS rtl files, on the site WordPress.org Forums:
Тhank you for your reply. We are now marking this topic as closed, and you…

Posted a reply to multiple 404 on Minify CSS rtl files, on the site WordPress.org Forums:
Hello @dannygetitcoil, I've carried out a series of tests on a fresh WordPress installation with…

Posted a reply to After entering login and auth. code getting an error, on the site WordPress.org Forums:
Hello @normaals, If are not able to access the admin area you can disable the…

Posted a reply to Feature request – Delete post revisions, on the site WordPress.org Forums:
Hello @sean-h, At this point, we have decided that a manual option to initiate the…

Posted a reply to Still active even though deleted?, on the site WordPress.org Forums:
You are most welcome!

Posted a reply to Still active even though deleted?, on the site WordPress.org Forums:
Hello @rockinaway, I presume that you have previously used SG Optimizer’s Cloudflare Full Page Caching…

Posted a reply to ERROR Cookie check failed is displayed on the SiteGround Optimizer plug-in page., on the site WordPress.org Forums:
Hello @kuangben, From our experience, this behavior is usually caused by discrepancy between the home…

Posted a reply to 500 Internal Server Error, on the site WordPress.org Forums:
Hello @cuqup, The reported "500 Internal Server Error" could have been indeed a result of…

Posted a reply to Does the “limit login attempts” also apply to woocommerce account page?, on the site WordPress.org Forums:
Hello @seoergoweb, our All-inclusive Security Solution by SiteGround plugin blocks login attempts on the WordPress…

Posted a reply to Different display site content for admin and user, on the site WordPress.org Forums:
Hello @ev1jack, I have reviewed your case but right now I do not see any…

Posted a reply to JavaScript Files Generation by SG-Optimizer Leads to Server Space Exhaustion, on the site WordPress.org Forums:
Hello @muranoglassitaly, The described behavior is usually caused by the fact that the currently active…

Posted a reply to Does Your Plugin Auto-Block Malicious IPs?, on the site WordPress.org Forums:
Hello @generosus, Currently our plugin blocks automatically IP addresses that have attempted to log in…

Posted a reply to Dynamic Cache Not Working, on the site WordPress.org Forums:
Hello @matth86, Your website cannot be properly cached due to the fact that the application…

Posted a reply to Broken memcache dropin returns false for set value of [], on the site WordPress.org Forums:
Hello @edouble74, I have forwarded your report to our developers for further review. We can…

Posted a reply to SGO breaks Fathom Analytics, on the site WordPress.org Forums:
If the affected script is not present in the drop-down list then the only way…

Posted a reply to SGO breaks Fathom Analytics, on the site WordPress.org Forums:
Hello @twothirty, If the affected script is not present in the drop-down list, you may…

Posted a reply to Rest API not working on Multisite, on the site WordPress.org Forums:
Hello @shadialaghbari, The message usually indicates that a security plugin is blocking the access. If…

Posted a reply to Memcached + Yith Wishlist Issue, on the site WordPress.org Forums:
Hello Leemel, I’ve tried to recreate the issue on a test WordPress website. I installed…

Posted a reply to Future Plans for SiteGround Optimizer, on the site WordPress.org Forums:
Hello @generosus, Thank you for your suggestions. We will make sure to forward them for…