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Posted a reply to says Site is clean but Spam Link Injection continues, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. Could you please email us at our… -
Posted a reply to Blocking Virusdie’s IP address, on the site WordPress.org Forums:
Hi David, Thanks for reaching out to us. Could you please share your site URL… -
Posted a reply to Site not registered, on the site WordPress.org Forums:
Hi there, Do you have BlogVault plugin installed on the site? As of now, MalCare… -
Posted a reply to False Positive, on the site WordPress.org Forums:
Hi there, Could you please let me know the date when the plugin was deleted?… -
Posted a reply to Malware Removal, on the site WordPress.org Forums:
Hi there, We have asked for FTP credentials in the ticket #60579 Could you please… -
Posted a reply to Malware Removal, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. I see that you have upgraded and… -
Posted a reply to False Positive, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. Could you please share your website URL… -
Posted a reply to Question about GDPR READY, on the site WordPress.org Forums:
Hi there, As mentioned in our GDPR page here: https://www.malcare.com/gdpr/, all data is stored in… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Can’t view dashboard, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. This looks like a cache issue. Could… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] zero mallware detection, on the site WordPress.org Forums:
Hi there, We apologize for the inconvenience caused. Could you please share your site URL… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Free Scanner, but scan results are $99 or more?, on the site WordPress.org Forums:
Hi there, It is clearly mentioned in the plugin description that cleaner is a paid… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] This should not be on WordPress plugins repo, on the site WordPress.org Forums:
Hi there, We are sorry for any confusion you may have about the free version… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Cleaned my site of malware in minutes., on the site WordPress.org Forums:
Hi Richard, Thanks for your nice words 🙂 We are very thrilled to read this.… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Using a link & SEO crawler, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. This is our bot protection feature blocking… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Keeps Installing itself, on the site WordPress.org Forums:
Hi there, If the plugin has been uninstalled properly, the MalCare plugin folder should no… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Which files are infected?, on the site WordPress.org Forums:
Hi Tom, As mentioned in the plugin description, the malware insights feature that shows the… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Terrible Annoyance, on the site WordPress.org Forums:
Hi there, We are sorry to hear about the trouble you faced and we want… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Not all tables are synced, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. Our system scans only relevant tables where… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Disabling weekly scan, on the site WordPress.org Forums:
Hi there, By default, MalCare scans the site every day automatically. If you are using… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Malcare & Limit Login Attempts, on the site WordPress.org Forums:
Hi there, The MalCare Free version also include login protection. You can see features in… -
Posted a reply to [Backup & Staging - BlogVault Backups] Plugin update failed, on the site WordPress.org Forums:
Hi there, Sorry for the delay in getting back to you. Due to the policies… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Upgraded malCare but not working, on the site WordPress.org Forums:
Hi Rena, Since we have not heard back from you, I am going to mark… -
Posted a reply to [Backup & Staging - BlogVault Backups] Off wordpress & Trial based, on the site WordPress.org Forums:
Hi there, We are sorry about the confusion you faced. In our plugin description, we… -
Posted a reply to [Backup & Staging - BlogVault Backups] Problems uninstall Blogvault, on the site WordPress.org Forums:
Hi Flemming, We apologize for the inconvenience faced and delay in getting back to you.… -
Posted a reply to [MalCare Security - Free Malware Scanner, Protection & Security for WordPress] Upgraded malCare but not working, on the site WordPress.org Forums:
Hi Rena, It looks like you have MalCare Free plugin active on the site. Could… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] JustHost login fails, on the site WordPress.org Forums:
Hi there, Sorry for the delay in getting back to you. Could you please confirm… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] erreur inconnu, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. Could you please share the source site… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] Cloning Issue, on the site WordPress.org Forums:
Hi there, For migration in such cases, you can use the Server IP of the… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] JPG and PNG Files Missing after Migration, on the site WordPress.org Forums:
Hi there, Could you please share the source site and destination site URL? We will… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] Hostmonster to Bluehost migration failing, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. Could you please share the source site… -
Posted a reply to [Migrate Guru: Migrate & Clone WordPress Free] Successfull migration but front page shows ‘welcome to wordpress’, on the site WordPress.org Forums:
Hi there, Thanks for reaching out to us. According to our logs, the migration went… -
Posted a reply to [Backup & Staging - BlogVault Backups] Does not work!, on the site WordPress.org Forums:
Hi there, We apologize for the issue we had to face. Could you please let… -
Posted a reply to [MalCare - Free Malware Scanner & Security for WordPress] Cheap trick, not free, don’t be fooled!, on the site WordPress.org Forums:
Hi there, We apologize for the confusion caused. We have done our best to mention… -
Posted a reply to [MalCare - Free Malware Scanner & Security for WordPress] Relentless spamming after downloading demo, on the site WordPress.org Forums:
Hi there, We apologize for the trouble caused. It looks like there was some mistake… -
Posted a reply to [MalCare - Free Malware Scanner & Security for WordPress] Useless – One file infected. Which one?, on the site WordPress.org Forums:
Hi there, As mentioned in our plugin description, “View Malware Insights” which shows details on… -
Posted a reply to [Backup & Staging - BlogVault Backups] Cannot Login to Staging Site, on the site WordPress.org Forums:
Hi there, We apologize for the delay in getting back to you. This error has… -
Posted a reply to [Backup & Staging - BlogVault Backups] all my website down in critical error, on the site WordPress.org Forums:
Hi there, We apologize for the trouble caused. Could you please share the URL of… -
Posted a reply to [Security & Firewall - MalCare Security] USELESS, on the site WordPress.org Forums:
Hi there, Since you are our paid customer, could you please contact our support email… -
Posted a reply to Malicious file undetected by MalCare, on the site WordPress.org Forums:
Hi there, Could you an email to support@malcare.com with your website URL? We will inspect… -
Posted a reply to Useless and probably not working, on the site WordPress.org Forums:
Hi there, We are sorry you had a bad experience. We hope you will give…