Profiles

  • Member Since: June 2nd, 2023
  • Website: bluehost.com
  • Find me on:
  • Posted a reply to [WooCommerce] 503 Error on Cart/Checkout Pages After Conflict Testing, on the site WordPress.org Forums:
    @barefootblue always happy to help! We like to keep an eye out here to help…

  • Posted a reply to 503 Error on Cart/Checkout Pages After Conflict Testing, on the site WordPress.org Forums:
    Hey there! We dug into this and the key detail is that the 503s were…

  • Posted a reply to [Arbutus] Theme issue, on the site WordPress.org Forums:
    Happy to take another shot here and maybe a Dev can chime in as well…

  • Posted a reply to [Arbutus] Theme issue, on the site WordPress.org Forums:
    From what we can see on the install, the site is using Blockbase as the…

  • Posted a reply to Theme issue, on the site WordPress.org Forums:
    Looking through that theme, I can see why you chose it - it's gorgeous!If the…

  • Posted a reply to combine two wordpress accounts on same host, on the site WordPress.org Forums:
    Hi Jason, I'm glad support was able to help get you to this point. In…

  • Posted a reply to Widget Not displaying on Website, on the site WordPress.org Forums:
    Congratulations on your new website! Plugins can get stuck due to caching or propagation. First,…

  • Posted a reply to PHP Warning: Trying to access array offset on value of type bool, on the site WordPress.org Forums:
    Looks like what's happening is the Virtue theme (you're on 3.4.13) just isn't built for…

  • Posted a reply to Saves me a lot of time!, on the site WordPress.org Forums:
    That's music to our ears! Looks like you have done a great job building a…

  • Posted a reply to Critical Error Not Getting Email, on the site WordPress.org Forums:
    Hey Joe, you're running into two separate, but related issues: WordPress and Jetpack are out…

  • Posted a reply to Pro Framework and Pro Framework-child theme updates, on the site WordPress.org Forums:
    The Pro Framework-child theme you are using is not part of the default WordPress themes,…

  • Posted a reply to Bluehost migration problems, on the site WordPress.org Forums:
    The 429 Too Many Requests message appears when your site exceeds the PHP process limit…

  • Posted a reply to Org held hostage, site in shambles, on the site WordPress.org Forums:
    The two plugins behind the errors are “DHVC Form” and “Indeed Social Share & Locker…

  • Posted a reply to “There has been a critical error on this website.”, on the site WordPress.org Forums:
    Yeah that error is exactly what it looks like. str_replace() expects a string but the…

  • Posted a reply to Org held hostage, site in shambles, on the site WordPress.org Forums:
    Hey there! It's been a busy couple months for us updating our account manager so…

  • Posted a reply to Migrating, on the site WordPress.org Forums:
    It sounds like your site is on WordPress.com right now, which is separate from the…

  • Posted a reply to WooCommerce product category pages are showing an empty page with no products, on the site WordPress.org Forums:
    One other thing you can check while you’re waiting on Themeco is whether there are…

  • Posted a reply to WooCommerce product category pages are showing an empty page with no products, on the site WordPress.org Forums:
    Hey @qry2000, just wanted to chime in and say you're absolutely on the right track.…

  • Posted a reply to Too much activity, on the site WordPress.org Forums:
    Hey @deedeekaye, it’s completely understandable to feel unsettled seeing all those login attempts, especially when…

  • Posted a reply to Brickyard Broken, on the site WordPress.org Forums:
    Hey Daniel, that’s a rough spot to be in, especially when all you want to…

  • Posted a reply to My Jetpack form isn’t sending the email to my inbox, on the site WordPress.org Forums:
    Thanks for getting back with us on this. This sounds more like an email validation…

  • Posted a reply to Theme Twenty Twenty- One not working, on the site WordPress.org Forums:
    Hello there. Themes can be a bit tricky for support depending on the cause but…

  • Posted a reply to My Jetpack form isn’t sending the email to my inbox, on the site WordPress.org Forums:
    Happy to help where we can! If you only just updated the email for it…

  • Posted a reply to My Jetpack form isn’t sending the email to my inbox, on the site WordPress.org Forums:
    Hey there, jumping in as part of the Bluehost team since you mentioned us! You’re…

  • Posted a reply to SMTP mail from EWP Forms to Bl;uehost, on the site WordPress.org Forums:
    Happy to jump in as we work with a lot of Bluehost + WordPress sites…

  • Posted a reply to Caching refuses to start, on the site WordPress.org Forums:
    Hey Tom, totally get how confusing cache stuff can get, especially when the Page Cache…

  • Posted a reply to Many pages now have “415 Unsupported Media Type” errors, on the site WordPress.org Forums:
    @zanduino Hey, thanks for laying out what’s been going on with those 415 errors. Definitely…

  • Posted a reply to Header not quite responsive, on the site WordPress.org Forums:
    Hey Joe, welcome to WordPress and thanks for laying out your setup so clearly. This…

  • Posted a reply to There was an error trying to send your message. Please try again later., on the site WordPress.org Forums:
    Hey there, I totally get how frustrating this kind of issue can be. You've clearly…

  • Posted a reply to (INVALID) HEADER SECTION, on the site WordPress.org Forums:
    It sounds like the issue may be related to a broken or misconfigured template part…

  • Posted a reply to tinyMCE forms error message, on the site WordPress.org Forums:
    Hi @glebovitz, Thanks for sharing those details. You're absolutely right to flag the mismatch between…

  • Posted a reply to Login: direct or only throug Bluehost?, on the site WordPress.org Forums:
    Hello there! Chiming in on this thread.  You can access the dashboard through your Customer…

  • Posted a reply to Images in Twenty Seventeen theme Covers suddenly giant since WordPress upgrade, on the site WordPress.org Forums:
    Hello there! We wanted to reach out to you to see if you had gotten…

  • Posted a reply to Need Updated Script for Neve Theme to Bluehost, on the site WordPress.org Forums:
    Hey there @amkuhny ! We just wanted to check in and see if you were…

  • Posted a reply to Clean Gallery Incompatible with WordPress, on the site WordPress.org Forums:
    Hi there, Doctor Garret! When themes become incompatible or outdated it can be fairly frustrating…

  • Posted a reply to Stalls when changing month, on the site WordPress.org Forums:
    So the JetPack Plugin is one of those "starter" opt-in/out plugins that is offered during…

  • Posted a reply to Stalls when changing month, on the site WordPress.org Forums:
    Happy to address the points in your first post as well! BlueHost provides Jetpack Protect and…

  • Posted a reply to Org held hostage, site in shambles, on the site WordPress.org Forums:
    Hey there! Happy to help with those instructions for checking the error log. Here are…

  • Posted a reply to Stalls when changing month, on the site WordPress.org Forums:
    Greetings @jkengineer! We love caching plugins that's for sure. On the other hand, too many…

  • Posted a reply to cron is disabled on your site, on the site WordPress.org Forums:
    Hi! The error Unexpected HTTP response code: 409 means the request could not be completed…

  • Posted a reply to Conflict with The Bluehost Plugin, on the site WordPress.org Forums:
    Hi there. Thank you for bringing this problem to our attention. Right now, our team…

  • Posted a reply to WooCommerce Plugin causes fatal wordpress.org crash, on the site WordPress.org Forums:
    Hello there! There was a known issue around a Fatal Error in BlockPatterns.php. The update,…

  • Posted a reply to Spectra-Gutenberg Block Editor, on the site WordPress.org Forums:
    Just to clarify, the storage space for our highest shared hosting plan is capped at…

  • Posted a reply to Spectra-Gutenberg Block Editor, on the site WordPress.org Forums:
    Hello there! It looks like our team reached out and is helping with this issue.…

  • Posted a reply to Disappointed in the combined failure of technical support by Bluehost and YITH, on the site WordPress.org Forums:
    Hey there! We always want to provide our customers with a smooth transition when creating…

  • Posted a reply to Site is down after clearing cache, on the site WordPress.org Forums:
    Beautiful! Glad you got that worked out.

  • Posted a reply to Site is down after clearing cache, on the site WordPress.org Forums:
    This is looking like it's likely a PHP issue. But before I get into that…

  • Posted a reply to Site is down and I can’t even access the admin dashboard, on the site WordPress.org Forums:
    This is looking like it's likely a PHP issue. But before I get into that…

  • Posted a reply to Website doesn’t work when WooCommerce is activated, on the site WordPress.org Forums:
    Hello again, we are happy to hear that the initial problem has been fixed but…

  • Posted a reply to Website doesn’t work when WooCommerce is activated, on the site WordPress.org Forums:
    Hey there @dollsfactorybloggmailcom ! It looks like you have been getting some great help here,…