Support Backup Guard
@backup-guard on WordPress.org, @andrea.alessi on Slack
- Member Since: November 9th, 2015
- Location: USA
- Website: backup-guard.com
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Posted a reply to Backups fail v1.7.0, on the site WordPress.org Forums:
Dear @lausianne , Thanks for reporting. May we assume, that you have contacted us via… -
Posted a reply to Great plugin, on the site WordPress.org Forums:
Dear @massimosurdo , Thanks a ton for the positive feedback. Glad you like the plugin.… -
Posted a reply to Backups fail v1.7.0, on the site WordPress.org Forums:
Dear @bambergerson , We noticed, that you contacted us with the email as well. Thus,… -
Posted a reply to After install, BG creates an empty file., on the site WordPress.org Forums:
Dear @dunedude , We have noticed that you contacted us via email, so we will… -
Posted a reply to Backups fail v1.7.0, on the site WordPress.org Forums:
Dear @bambergerson , Thanks for the information. Kindly ask you to take a screenshot of… -
Posted a reply to Backups fail v1.7.0, on the site WordPress.org Forums:
Dear @bambergerson , Thanks for the log file. May we kindly ask you to do… -
Posted a reply to backup not found database, on the site WordPress.org Forums:
Dear @topstory , Thanks for reaching out. May we know, if you did the full… -
Posted a reply to After install, BG creates an empty file., on the site WordPress.org Forums:
Dear @dunedude , Thanks for the information. Kindly ask you to take a screenshot of… -
Posted a reply to After install, BG creates an empty file., on the site WordPress.org Forums:
Dear @dunedude , Thanks for getting in touch. May we know the version of the… -
Posted a reply to Backups fail v1.7.0, on the site WordPress.org Forums:
Dear @bambergerson and @imoperations , Thanks for reporting. Kindly ask you to follow the instructions… -
Posted a reply to Does BackupGuard support PHP 8 ?, on the site WordPress.org Forums:
Dear @derrick_w , Thanks for the question. With the upcoming update of the plugin, you… -
Posted a reply to PHP Fatal error: Uncaught TypeError: Unsupported operand types: string – int, on the site WordPress.org Forums:
Dear @derrick_w , You're welcome :)If anything else comes up, just let us know. Best,… -
Posted a reply to Does BackupGuard support PHP 8 ?, on the site WordPress.org Forums:
Dear @derrick_w , Kindly ask you to check our reply to the thread below: https://wordpress.org/support/topic/php-fatal-error-uncaught-typeerror-unsupported-operand-types-string-int/#post-16381459… -
Posted a reply to PHP Fatal error: Uncaught TypeError: Unsupported operand types: string – int, on the site WordPress.org Forums:
Dear @derrick_w , Thanks for getting back to us. Upon checking the issue with our… -
Posted a reply to PHP Fatal error: Uncaught TypeError: Unsupported operand types: string – int, on the site WordPress.org Forums:
Dear @derrick_w , Thanks for reporting an issue. May we assume, that the issue with… -
Posted a reply to didnt really work, on the site WordPress.org Forums:
Dear @hmmcrunchy , We are sad to see a review like this :(However, please, allow… -
Posted a reply to Error during restore of backup, on the site WordPress.org Forums:
Dear @martinasmore , Thanks for reaching out. We have checked the restore log file and… -
Posted a reply to “In Progress” for 8 days, on the site WordPress.org Forums:
Dear @dwturner , Thanks for the information. It is possible that the issue can be… -
Posted a reply to “In Progress” for 8 days, on the site WordPress.org Forums:
Dear @dwturner , Thanks for reaching out. We are sorry to hear you are facing… -
Posted a reply to Mediocre Plugin no innovation, on the site WordPress.org Forums:
Dear @cromata , We are so sad to see your review. We would very much… -
Posted a reply to Unable to Create Schedule, on the site WordPress.org Forums:
Dear @imoperations , Thanks for the information. In order to be able to assist further,… -
Posted a reply to Unable to Create Schedule, on the site WordPress.org Forums:
Dear @imoperations , Thanks for the reply. May we know, if you have tried to… -
Posted a reply to Backup freezing at 6% with no error messages, on the site WordPress.org Forums:
Dear @oakhollowabby , Thanks for getting back to us. May we ask you to confirm… -
Posted a reply to Unable to Create Schedule, on the site WordPress.org Forums:
Dear @imoperations , Thanks for getting back to us. May we know, if you have… -
Posted a reply to Backup freezing at 6% with no error messages, on the site WordPress.org Forums:
Dear @oakhollowabby , Thanks for reporting. May we know, if the backup log is generated?… -
Posted a reply to Unable to Create Schedule, on the site WordPress.org Forums:
Dear @imoperations , Thanks for reaching out. We are sorry to hear, that you are… -
Posted a reply to Warning: Error: Variable ‘character_set_client’, on the site WordPress.org Forums:
Dear @cybagirl , Thanks for bringing the issue to our attention. Kindly ask you to… -
Posted a reply to Great Plugin – Fantastic Support, on the site WordPress.org Forums:
Dear @iceninexp , We appreciate the honest feedback. It's a pleasure to have you among… -
Posted a reply to restore failed, on the site WordPress.org Forums:
Dear @vlad88tm , Thanks for reaching out. May I kindly ask you to try extracting… -
Posted a reply to Can’t backup, on the site WordPress.org Forums:
Dear @jennylye , Thanks for getting in touch. We are glad to know, that the… -
Posted a reply to Backup spinning its wheels and freezes…with solution, on the site WordPress.org Forums:
Dear @sword6204 , Thanks for bringing the issue to our attention. If the plugin begins… -
Posted a reply to Good but does not backup everything, on the site WordPress.org Forums:
Dear @iamasadtaj , Thanks for your honest feedback. We appreciate it much. May we kindly… -
Posted a reply to Highly Positive Experience with ‘BackupGuard Team (Ref. Mr. jay)’, on the site WordPress.org Forums:
Dear @stayhealthytill70 , We are so grateful for your positive feedback. It is much appreciated.… -
Posted a reply to Security vulnerability, on the site WordPress.org Forums:
Dear @imoperations , Thanks for confirming. If anything else comes up, please, just let us… -
Posted a reply to Security vulnerability, on the site WordPress.org Forums:
Dear @dadams76 , @zummit , @imoperations , Kindly ask you to update the free version… -
Posted a reply to [WordPress Backup and Migrate Plugin - Backup Guard] Security vulnerability, on the site WordPress.org Forums:
Dear @dadams76 , Thanks for reporting the issue. May we kindly ask you to share… -
Posted a reply to The backup freezes at 93% after Update, on the site WordPress.org Forums:
Dear @kerschi13 , Thanks for reaching out. May we know, if the plugin generates the… -
Posted a reply to Backup has failed, on the site WordPress.org Forums:
Dear @ramos09 , Thanks for the information. The possible solution can be to run a… -
Posted a reply to Backup has failed, on the site WordPress.org Forums:
Dear @ramos09 , Thanks for the backup log. We will kindly ask you to follow… -
Posted a reply to Restore Issue, on the site WordPress.org Forums:
Dear @dwturner , Thanks for the information. May we know if you extracted the file… -
Posted a reply to Backup has failed, on the site WordPress.org Forums:
Dear @ramos09 , Thanks for reaching out. Please, be informed, that the Max execution time… -
Posted a reply to Restore Issue, on the site WordPress.org Forums:
Dear @dwturner , Thanks a ton for the provided files. We assume, that the restore… -
Posted a reply to Restore Issue, on the site WordPress.org Forums:
Dear @dwturner , Thanks for bringing the issue to our attention. Could you please, send… -
Posted a reply to Restore migration issue, on the site WordPress.org Forums:
Dear @txbi87 , Thanks for reaching out. Please, be informed, that when the single letter… -
Posted a reply to there was an issue during the backup process, on the site WordPress.org Forums:
Dear @swaam999 , Thanks a lot for sharing the issue with us. Upon checking the… -
Posted a reply to Love the plugin… Stellar service, on the site WordPress.org Forums:
Dear @rhemamktg , We are so glad to see your honest feedback. It is great… -
Posted a reply to First class support, on the site WordPress.org Forums:
Dear @theomcnicholas , Thanks a ton for the positive feedback. We are glad to be… -
Posted a reply to Backup has failed, on the site WordPress.org Forums:
Dear @evelynp , Thanks for reaching out. Firstly, could you please, send us the backup… -
Posted a reply to can i migrate single site to the default site of multisite?, on the site WordPress.org Forums:
Dear @mdnnbm , You are most welcome :) If anything else comes up, please, just… -
Posted a reply to can i migrate single site to the default site of multisite?, on the site WordPress.org Forums:
Dear @mdnnbm , Thanks for reaching out. Unfortunately, it is not possible to migrate a…