Artificial Intelligence
Overview
Artificial Intelligence
Artificial intelligence… one of, if not the most overused terms of our time, that you hear from almost every single technology vendor on the market today. ProCern is not here to pour gas on the trending fire, or argue over what A.I. is, should be, and how it should be governed, we’re simply here to enable your organization with what you need from it.
Learn more about
AI at ProCern
Approach
What we do
Following our overall approach to solving your technological needs, we do the same when it comes to A.I., we listen so we can discover what you’re trying to get out of it. At ProCern, we do whatever we can to simplify such a broad and rapidly expanding area of practice. Our approach to simplify this is structured with the following steps:
Business Understanding
It’s impossible to deliver an A.I. solution without first understanding your business objectives. What are you hoping to achieve with A.I. that can bring your firm value?
Data Understanding
Our next step is to understand what sort of data you’re working with that you’d like to gain insights into. Have you been building your internal database with this A.I. purpose in mind? Will you be using external sources as well to help with training?
Data Preparation
Is your dataset already structured, or does it resemble more of a data dump with no rhyme or reason? Also, is the data clean already, or will you need some in preparing it for modeling? This can be a laborious process to which few firms have the available resources internally to do so, luckily ProCern can help.
Modeling
There are countless models in this space, has your organization defined which models are most applicable to your use cases? Vendors of all shapes and sizes are gearing up to make your journey to A.I. that much easier, most of which are building model libraries to choose from. However, this can be overwhelming if you don’t know where to start, what vendor (if any) to choose from, and what a successful model looks like. Luckily, ProCern is here to help! We can build solutions from vendor platforms, or build custom models from scratch, while maintaining them over the long run.
Evaluation and Deployment
Evaluating A.I. models is a never-ending process in most cases, as the goal is to continue improving over time as the dataset and sources continue to grow. However, the models are deployed into production once they’re deemed “good enough”, so understanding what the evaluation criteria is, is key. In addition, some models can be very taxing on underlying resources, firms must understand the possible soft cost, as it can rack up quickly.
This simplified approach basically adds structure for us to be able to understand where you are today, where you want to be tomorrow, and what you want to gain from an A.I. solution. We’re over the hype in the market, let’s define what a solution looks like for you, and we’ll take steps to get you there!
AI Immersion Workshop
The ProCern AI Immersion Workshop is a structured, intensive two-day engagement designed to help your organization move from AI exploration to execution. By leveraging human-centered design thinking, we guide your leadership through aligning AI opportunities with strategic goals and technological readiness.
The result is a clear, executable 6-to-12-month roadmap that identifies high-impact use cases and ensures tangible business value.
Artificial Intelligence
Services
Artificial Intelligence (AI) services by ProCern encompasses a wide range of technologies and applications. The different platforms, languages, and use cases are available upon request. Our services can vary greatly depending on your requirements, but generally, they include but are not limited to the following:
Machine Learning Development
This involves creating algorithms that enable systems to learn and improve from experience. ProCern offers services in developing custom machine learning models for various applications like predictive analytics, customer segmentation, and more.
Natural Language Processing (NLP)
This service focuses on enabling machines to understand and interpret human language. Applications include chatbots, sentiment analysis, language translation, and voice recognition systems. ProCern has published use cases around quality control for call centers in the area.
Computer Vision
This service involves the development of AI systems that can process, analyze, and understand images and videos. It's used in facial recognition, object detection, and image classification tasks.
Data Analytics & Big Data Services
AI is heavily reliant on data. ProCern provides services in big data analytics, which involve using AI algorithms to extract insights from large and complex data sets. Data cleansing is also a service that ProCern can offer, depending on your current state of course.
Robotic Process Automation (RPA)
Although not always AI in the strictest sense, RPA often incorporates AI elements. It's used for automating repetitive and mundane tasks, and AI can enhance its capabilities to handle more complex tasks.
AI Consulting
ProCern offers consulting services to help businesses identify potential AI applications within their operations, create AI strategies, and implement AI solutions. Not sure if AI is right for you and/or where to start? We can help! It all starts with understanding your business objectives, then we’ll help pave the path from there!
Custom AI Application Development
Developing bespoke AI solutions tailored to specific business needs. This can range from recommendation systems for e-commerce to AI-driven forecasting models. ProCern has published use cases in a few of these areas, from supply chain to e-commerce sites.
Cloud AI Services
Leveraging Cloud platforms for AI, which can provide scalable, on-demand AI services without the need for significant infrastructure investments by the client. ProCern can use your desired cloud resources, or package ours together with the solution as-a-service for ease of consumption.
AI for IoT (Internet of Things)
Integrating AI with IoT devices for smarter data analysis and decision-making. This is particularly relevant in smart home systems, industrial IoT, and wearable tech.
Ethics & Compliance in AI
As AI becomes more prevalent, ensuring ethical use and compliance with regulations is crucial. ProCern “eats in own dog food” in this case, as we use AI internally for compliance purposes, thus can help companies navigate these aspects.
ProCern has a wide range of solutions for AI, but still has strengths and weaknesses as well. Our mutual success is based off specific needs and industry of the business seeking AI solutions, so it all starts with us listening to see if AI by ProCern is right for you.
Not sure if A.I. can be more than hype for your organization?
Get in touch, we can help ensure you’re headed in the right direction.
Frequently Asked Questions
At ProCern, Artificial Intelligence is not about hype or buzzwords. It’s about enabling organizations with practical, business-driven AI solutions that align with real objectives and measurable value. We focus on understanding what you want to achieve and applying AI only where it makes sense for your organization.
ProCern follows a structured, simplified approach to AI that begins with listening and discovery. Our process includes business understanding, data understanding, data preparation, modeling, and evaluation and deployment. This framework helps define where you are today, where you want to go, and how AI can support that journey.
AI solutions only deliver value when they support clear business objectives. ProCern begins by understanding what you want to achieve, such as fraud prevention, risk calculation, quality control, or process automation, before selecting or building any AI models.
Data is foundational to AI. ProCern evaluates the type, structure, cleanliness, and sources of your data to determine readiness for AI initiatives. This includes assessing internal data and any external data sources that may be used for training and insights.
Yes. Data preparation is often one of the most time-consuming parts of AI initiatives. ProCern supports organizations with structuring, cleaning, and preparing datasets so they are suitable for effective modeling and long-term success.
ProCern offers flexibility. We can build AI solutions using vendor platforms and existing model libraries or develop fully custom models from scratch. Our team also supports ongoing model maintenance and improvement over time.
AI model evaluation is an ongoing process. Models are assessed against defined success criteria and deployed once they are considered “good enough” for production. ProCern also helps organizations understand resource demands and potential operational costs associated with AI deployment.
ProCern provides a wide range of AI services, including machine learning development, natural language processing, computer vision, data analytics and big data services, robotic process automation, AI consulting, custom AI application development, cloud AI services, and AI for IoT.
Yes. ProCern offers AI consulting services to help organizations determine whether AI is right for them, identify high-impact use cases, and develop a clear strategy. Engagements always begin with understanding business objectives before defining the path forward.
ProCern emphasizes ethical AI and regulatory compliance. We actively use AI internally for compliance purposes and help organizations navigate data accessibility, governance, risk mitigation, and ethical AI frameworks.
The ProCern AI Immersion Workshop is a structured, two-day engagement designed to help organizations move from AI exploration to execution. It uses human-centered design thinking to align AI opportunities with business strategy and technical readiness.
Participants receive a clear, executable 6-to-12-month AI roadmap, prioritized use cases, maturity and readiness insights, governance considerations, and alignment between AI initiatives and business value. The workshop is designed to accelerate AI adoption with tangible results.