Our Vision
To become a global leader in stem cell-based regenerative therapies by delivering safe, effective, and scalable solutions for complex diseases.
Privacy Policy
Effective Date: January 1, 2026PrimeGen™ US, Inc. (“PrimeGen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at primegenus.com (the “Site”) or contact us through our forms.
1) Information We Collect
A. Information you provide to us
When you submit forms on our Site, we collect the information you choose to provide, which may include:
- Contact form: first name, last name, phone number, email address, and your message.
- Investor inquiry form: name, email address, title, organization, and your message.
B. Information collected automatically (Google Analytics)
We use Google Analytics to help us understand how visitors use the Site. Google Analytics may collect information such as:
- IP address (which may be used to derive approximate location)
- Device identifiers and browser/device characteristics
- Pages viewed, time spent, clicks, referral source, and other usage data
Google Analytics uses cookies or similar technologies to collect this information.
C. Bot protection and fraud prevention (Google reCAPTCHA v3)
We use Google reCAPTCHA v3 on our forms to help detect abusive traffic and prevent spam. reCAPTCHA may collect information such as:
- IP address and device/browser information
- Mouse movements, scrolling patterns, and interactions with the Site
- Other signals that help determine whether activity is automated
This information is processed by Google consistent with its own privacy practices.
D. Information you choose to publish
Some parts of the Site (e.g., blog posts) may display author or contact information publicly.
Please avoid submitting sensitive information (including medical information) through Site forms.
2) How We Use Information
We use information to:
- Respond to inquiries and communicate with you
- Provide requested information about PrimeGen and our services
- Operate, maintain, and improve the Site and user experience
- Detect, prevent, and respond to fraud, spam, abuse, or security incidents
- Comply with legal obligations and enforce our policies
3) How We Disclose Information
We may disclose information:
- To service providers that help us operate the Site and provide services (e.g., website hosting, analytics, spam prevention, IT/security support).
- To Google in connection with our use of Google Analytics and reCAPTCHA v3.
- For legal and safety reasons if required by law or to protect rights, safety, and security.
- In a business transfer (merger, acquisition, financing, or sale of assets).
We do not sell personal information.
4) Data Retention
We retain personal information as long as reasonably necessary to:
- Respond to and follow up on inquiries
- Maintain business records
- Meet legal, accounting, and compliance requirements
Retention periods vary depending on the nature of the information and why we collected it.
5) Cookies and Similar Technologies
We use cookies and similar technologies for site functionality and measurement, including through Google Analytics.
Your choices: You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.
6) Third-Party Links
The Site may include links to third-party websites (for example, LinkedIn or X/Twitter). We do not control their privacy practices. Please review their policies before providing information.
7) Security
We maintain reasonable safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can delete it.
9) California Privacy Rights (CPRA)
If you are a California resident, you may have the right to:
- Request access to the personal information we collected about you
- Request deletion of personal information (subject to legal exceptions)
- Request correction of inaccurate personal information
- Receive information about our disclosures of personal information
- Not be discriminated against for exercising your rights
Submitting a request:
Email info@primegenus.com with the subject line “Privacy Request.” We may verify your identity before fulfilling your request.
Do Not Sell/Share: We do not sell personal information. If we ever engage in “sharing” for cross-context behavioral advertising as defined by California law, we will update this policy and provide required opt-out mechanisms.
10) International Visitors
If you access the Site from outside the United States, your information may be processed in the United States, where privacy laws may differ.
11) Changes to This Policy
We may update this Privacy Policy periodically. We will post updates on this page and revise the “Effective Date.”
12) Contact Us
PrimeGen™ US, Inc.
2917 Daimler St, Santa Ana, CA 92705
Phone: (949) 617-5951
Email: info@primegenus.com
The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. PrimeGen™ US, Inc. makes no representation and assumes no responsibility for the accuracy of information contained on or available through this web site, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this web site with other sources, and review all information regarding any medical condition or treatment with your physician.
NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH ANY WEB SITE.