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  chrispageonline · Member · January 27, 2015 at 10:32 pm

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  Hi Avid,

  Firstly just quickly like to say thank you for fixing my glitchy video problem, everything is now working properly!!

  Unfortunately, I’ve managed to find another problem, this time it’s with the Default Avatar.

  Here is a post that shows the problem: http://mindbodychris.co.uk/2014/05/01/meditating-in-a-noisy-space-part-1/

  If you look at the bottom of the page, where the comments are listed. The Default Avatar (Mystery Person) shows, when I would like another Avatar (Identicon) to show.

  I have selected the Identicon option in Settings -> Discussion. But some some reason, this hasn’t registered in the external display.

  Other people’s accounts, that have uploaded photos as their display picture, works just fine and is not a problem. Example: http://mindbodychris.co.uk/2014/10/28/dalai-lama-practice-compassion/

  Please could you look into this for me?

  Thanks for your time!
  Chris

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · January 29, 2015 at 3:26 pm

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  Hi Chris, I just tested this, and it seems to be a problem specific to Avid, since other themes respect the Gravatar type you select under Settings > Discussion.

  I’ll report this to the theme developer so they can get it fixed up.

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  chrispageonline · Member · January 29, 2015 at 3:51 pm

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  Thank you very much for taking a look at this!

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  kathrynwp · Staff · January 29, 2015 at 4:03 pm

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  You’re welcome. We’ll keep you posted here.

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  chrispageonline · Member · February 19, 2015 at 2:50 pm

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  Hi Avid,

  Haven’t heard from you in a while, just wondered how you were getting on with this problem that I’m having?

  Many Thanks
  Chris

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  kathrynwp · Staff · February 19, 2015 at 4:03 pm

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  Hi Chris, we formally reported this issue to the Avid developers a while back and are waiting on them for a fix. Thanks for checking in.

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  sixhours · Member · February 27, 2015 at 3:12 pm

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  Howdy Chris,

  Just a note to say this should now be fixed. :)

  Cheers,
  Caroline

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  chrispageonline · Member · February 27, 2015 at 5:09 pm

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  Many Thanks!

  Chris