Refund Policy

We believe you won't be dissatisfied with out work. But worse case may happen.

By purchasing our product and agreeing to our refund policy, you acknowledge and accept the following terms:

At PluginsCafe, we take pride in creating high-quality WordPress plugins that meet our customers’ needs. We strive to ensure that our products work flawlessly and meet or exceed our customers’ expectations.

Note: If we are unable to resolve any bugs or issues within 14 days of your purchase, we will gladly issue a full refund within that same 14-day period.

Please note that we do not provide refunds after the 14-day period has expired. Additionally, we reserve the right to deny refunds if we suspect abuse of our refund policy.

Try Before You Buy

We strongly encourage prospective customers to use the live demo or testing options available for each product on our website before making a purchase. This allows you to ensure that our plugin meets your expectations and requirements. If you have any questions during your evaluation, our dedicated support team is available on business days to assist you.

We Realise Refund If

Requests made within 14 days from the purchase date.
If our support team is unable to resolve any bug problems, you are entitled to a refund within 14 days of the purchase date.
If the product you have purchased is not functioning as described in its details or has become defective after installation, we will replace or refund it.
If we cannot resolve the issue you raised, we guarantee a full refund of your payment.

We Don’t Refund If

If you have decided to change your mind for no reason.
If you find our product is not suitable for your need. We won’t allow refunds because we already provided a live demo with all PRO & FREE features.
In case you discover that your hosting service fails to meet the WordPress requirements or refuses to update the PHP and MySQL versions, you may encounter certain issues.
In case you are having issues due to 3rd party plugins.
If you request a refund after 14 days, you won’t receive a successful refund.

Refund Processing Time

We aim to process refunds promptly. Once processed, the refund should appear in your account within 7 business days. Please note that the timing may vary depending on the procedures of our payment processing partner.

Policy Updates

PluginsCafe reserves the right to modify this Refund Policy at any time. Any changes will be published on this page, and we recommend reviewing the policy periodically to stay informed. Changes take effect immediately upon posting and apply to all transactions moving forward.

By purchasing from us, you agree to these terms.