Privacy Policy

Playwise365 India: Terms and Conditions

Welcome to Playwise365 India. These Terms and Conditions (“Agreement”) govern your relationship with our platform. By registering an account or placing a bet, you agree to comply with these rules, which are designed to ensure a transparent and safe environment for all Indian players.

Eligibility and Account Integrity

To maintain the highest standards of security and legal compliance under the Information Technology Act, we enforce strict entry requirements.

1.1 Who Can Play

• Age Requirement: You must be at least 18 years of age. Underage gambling is strictly prohibited.
• Jurisdiction: Residents of states where online gaming is restricted (e.g., Telangana, Andhra Pradesh) are prohibited from participating in real-money games.
• Single Account Policy: Only one account per person, household, and IP address is allowed.

1.2 Verification (KYC)

Before your first withdrawal, you must complete the Know Your Customer process. This involves providing a clear copy of your PAN Card or Aadhaar Card. This is a mandatory requirement to prevent fraud and comply with PMLA (Prevention of Money Laundering Act).

Bonus Wagering & Transparency

We offer various bonuses to enhance your experience, but they come with specific “Play-through” requirements. Use the calculator below to understand your commitment.

Withdrawal Limits & Methods

Financial Settlements & TDS

In accordance with the Indian Finance Act, all net winnings from online games are subject to a 30% TDS (Tax Deducted at Source). Playwise365 acts as a deductor and will provide you with a TDS certificate (Form 16A) for your tax filings.

Part 4: Dispute Resolution & Governing Law

We strive for perfection, but should a dispute arise:

1. Support Phase: Contact our 24/7 Live Chat.
2. Management Review: Escalate to our Compliance Officer at [email protected].
3. Jurisdiction: These terms are governed by the laws of Curacao, with administrative compliance aligned with MeitY guidelines in India.

Step-by-Step KYC Process