How can we help you today?
Our support is easily reached during office hours, by chat, email or phone. You can also find a lot of useful information in our helpcenter.
Or give us a call: +46 75 75 00 100
Opening hours: Monday–Friday 08:00–16:30 (CET Sweden)

What you can expect when contacting us
1. Describe the problem
What is happening?
What did you want to happen?
Is there any information / error message?
2. Send support ticket
You’ll get a confirmation email with a ticket number right away.
3. Get an answer
We’ll get back to you within 8 working hours. We don’t give up until we have reached a resolution to the issue.
4. Ticket closed
The ticket is closed when we agree that we’ve reached a solution. You can reopen your ticket if the problem remains.
Frequently asked questions
Is support included?
Yes, support is included in your subscription, and is always free.
When will I get an answer?
Within 1 working day after sending us a support ticket.
What if it’s urgent?
Call us: +46 75 75 00 100
You can reach us every weekday
8 am–4:30 pm (CET Sweden).
Do you have other questions or thoughts in mind?
Sales and contract related questions
Do you need to scale up your subscription?
Would you like to book a product demo?
Finance related questions
First, contact your supplier.
If you still need help, we are here for you.
