Description
A dependable WordPress maintenance package designed for small business and nonprofit websites that require low-touch, professional upkeep. This plan includes quarterly updates, security monitoring, basic license coverage, and light content support — perfect for smaller sites that don’t require ongoing edits or design changes.
By purchasing this maintenance plan, you acknowledge and agree to the terms outlined in our SLA.
View Maintenance Service Level Agreement
Included Services
Core Maintenance Tasks
- Quarterly updates to WordPress core, themes, and plugins
- Urgent updates applied as needed in response to known security vulnerabilities
- Periodic site review (at least once per quarter) to ensure basic site health
- Minor updates and major upgrades to WordPress core and existing plugin/module software
- Hosting and MySQL environment adjustments as needed (for supported environments)
- Automated backups configured to an external system controlled by the client (e.g., Dropbox)
Security Monitoring
- Ongoing monitoring of site security using PXM tools
- Corrective action taken if malware or other threats are detected
- Plugin scans and uptime monitors are reviewed during scheduled maintenance unless a high-priority threat is flagged
Plugin Licenses
- Access to shared PXM agency licenses for supported premium plugins, including:
Beaver Builder or Elementor, UABB Addons, Smart Slider, Gravity Forms, and more - Client-specific plugin needs or renewals are not included unless outlined in the project contract
Notification Configuration
- WordPress and hosting systems are configured to alert PXM of technical issues wherever possible
Quarterly Content & Technical Assistance
- Includes 1.5 hours per quarter, totaling up to 6 hours per year
- Time may roll over within the same 12-month plan year but resets at renewal
- This time is intended for light edits or troubleshooting, not design or development
Admin Security Requirements
To maintain coverage under this plan, you must meet minimum WordPress admin security standards:
- Admin accounts must not use default or insecure usernames (e.g.,
admin,user) - Two-Factor Authentication (2FA) must be enabled for all admin-level users
Failure to meet these requirements may limit or void malware remediation support under this plan.
Exclusions
- Creation of new page layouts, landing pages, or full redesigns
- WCAG 2.1 accessibility remediation on existing content, must be a separate project scope
- On-demand or emergency response outside of scheduled update cycles
- Server administration for AWS, Azure, or custom cloud environments
(Only supports Linux/WHM or Managed WordPress hosting platforms)
Out-of-scope requests may be billed separately at our standard hourly rate of $110/hour, or quoted as a standalone project depending on scope.
