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Take Your FI from AI Curious to Actual AI Implementations
Mid-size & small banks can get a lot of value from AI - but only if they build on a strategy and solid data and architecture foundations.
Jan 5 • Stessa Cohen
Trust, Digital Identity and Cheese
Cash purchases are increasingly niche. Digital identity can support trust in those transactions. Doing so creates opportunities for FIs to motivate…
Dec 5, 2025 • Stessa Cohen
The Saquon Path to Selling Your Customers on New Products
Frustrated in efforts to get customers to try new products/services? Wonder if your back office will let you offer stablecoin products? It might be time…
Sep 30, 2025 • Stessa Cohen
A Trifecta of Disasters
A trifecta of disasters before, during and on the way home from Finovate made me think about resiliency. Do you have the skills to adapt to the future…
Sep 16, 2025 • Stessa Cohen
5 Lessons Bankers Can Learn From The West Wing
As summer ends in the Northern Hemisphere, I've been re-watching The West Wing and thinking not of politics - but about banking.
Aug 22, 2025 • Stessa Cohen
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Treasury Payment System Takeover: Implications for FIs & Everyone Else.
Feb 4, 2025 • Stessa Cohen
Stop Failing at Transformation & Deliver Small Innovations
Feb 16, 2022 • Stessa Cohen
New Life for Branches: Pillars of Entrepreneurship & Financial Empowerment
Jul 7, 2022 • Stessa Cohen
The End of Digital Banking Transformation
Jul 2, 2024 • Stessa Cohen

Recent posts

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New Tools for Evaluating Your Cybersecurity Solutions & Vendors
I saw down with Richard Stiennon to talk cybersecurity, what FIs area doing well, and what they can improve on -- and how he can help.
May 29, 2025 • Stessa Cohen
A Perfect Storm is Brewing
Search engine product rot, TikTok/socialsearch & FI friction & failure to orchestrate create the perfect storm for agentic AI to make your bank…
May 14, 2025 • Stessa Cohen
Politics of Payments
Got customers still using paper checks? All FIs must also dig deeper into what customer problems they are trying to solve to move them to new payment…
Apr 23, 2025 • Stessa Cohen
Fintech Book Club: Customer-Centric Innovation & Banking
Don't miss our discussion of why fintechs, FSPs & VCs should be using human insights to identify and create innovative products & services.
Apr 17, 2025 • Stessa Cohen
Recommendations
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Marketing Accountability Council (MAC)
Marketing Accountability Council (MAC)
Jay Mandel
EVERYDAY DRINKING
EVERYDAY DRINKING
Jason Wilson
The Security Industry
The Security Industry
Richard Stiennon
IdentiTea
IdentiTea
IdentiTea with Nick Holland
Laetitia@Work
Laetitia@Work
Laëtitia Vitaud
© 2026 Stessa Cohen · Privacy ∙ Terms ∙ Collection notice
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